Likelihood to Recommend Adobe InDesign is very well suited to image-heavy publications, such as children's books, cookbooks and coffee table books. It gives you almost complete control how to arrange these elements, and to be able to tweak them with precision. The software is an absolute necessity if one is developing interactive eBooks, especially for the Apple iTunes store. Unless coded by hand, I am not aware of any other tools to handle this. It is a powerful toolset, and can take on most anything publishing related that you throw at it. I personally have found that it doesn't do too well with reflowable eBooks (like for Kindle Amazon), but it retains that capability.
Read full review If you are a small business or even a small team within a larger firm, Venngage is extremely useful. Larger enterprises, with in-house designers or multiple design stakeholders, may not find the offering appropriate as it's THAT easy to use that it could lead to folks going outside the lines of official, corporate-mandated brand guidelines. That said, for small businesses, this is absolutely the best tool I have come across (after trying many from Adobe Spark to
Canva and others), and for the monthly price of $49, you cannot beat the amount of original graphics and materials you are able to produce, without having any prior "design" experience to boot
Read full review Pros Customization - With Adobe InDesign, as well as many other applications in the Adobe Creative Suite, I can fully customize my workspaces and save different workspaces. This makes it easy to navigate through my project and have the panels and tools I need easily accessible and configured based on my project needs. Styles - Adobe InDesign has character styles, object styles, and tables styles. This speeds up my workflows and allows me to easily apply the same format across multiple elements. This is super helpful, especially when working with length documents. File compatibility - I can easily export my files into so many different file types. The Book feature - This feature is really helpful when creating books or very long documents with multiple sections. Read full review Venngage comes with a good suite of templates for starting projects from. For anyone working with infographics, getting started is usually 3/4 of the battle and having a good set of templates to choose from is a nice feature to save you time searching the internet. Venngage makes it easy to change colors on most of their shapes, lines, backgrounds, etc.. ie., it is simple to customize in Venngage, which is incredibly important if you have a large team of users and not a great deal of time to train them in working with these types of tools. Venngage's auto-save feature is not only one of it's best assets, but it has saved our team many times! Not all competitors have this feature and when you're working with precision as intricate as you typically are with an Infographic, auto-save is imperative! Read full review Cons Ordering the pages with dragging is a bit counter-intuitive The "Links" section needs improvement - it might be very beneficial to have the links displayed (and saved) in the "links" sections for dragging and reusing without having to re-insert I think the relinking option works well - Would it be possible to the automatic relink to work even if file was renamed? A prompt will be [shown] to the user to help them approve or disapprove of this action. Read full review On closer inspection, many templates were the same. I also found it a little difficult to edit for my purposes, which included being able to show more detailed analysis, for example, placing excel data in the file. If you want to download in an editable manner, such as into Powerpoint, which is currently offered in beta production, you had to upgrade beyond the $19 charge to a more costly business plan. There were constant email bots asking me to upgrade. I then went to cancel the subscription and the refund has been refused, after three emails explaining my situation. I understand Venngage wishes to grow its business, but refusing refunds is not the way to do it. They should be trying to develop fans, not frustrated business people exploring this new product. I believe the Customer Service personnel should be empowered to do the right thing. If this poor customer service had not happened, I would have tapped this product from time to time for catch graphics. Now instead, I am steering clear and using products such as Canva Read full review Likelihood to Renew I've had great experiences with the product and plan to continue to use it. It has been my go-to product for designing and creating materials. I have had great luck with it and have been able to create all of the needed marketing materials that have been requested for our company.
Read full review I use Venngage for a new project 1-2 times per week... I could not see using another program at this point.
Read full review Usability If you know what you are doing it is an amazingly granular and powerful application. You can control pretty much any aspect of the design and layout of your documents and make changes globally and rapidly. But, if you don't know what you are doing...you will be staring at your screen in bewilderment for a long time. You can learn it, but be ready for a hefty time investment.
Read full review Reliability and Availability I've needed Adobe InDesign team very little which is a bonus in and of itself.
Read full review Performance One of the advantages of Adobe InDesign is it is faster and less glitchy than Microsoft Word.
Read full review Support Rating Adobe support is ok but not great. Chat support often doesn't initially understand the question at-hand and it takes awhile to get to the right agent. Phone support has long wait times, and though I've had more luck there, it does take quite a time investment if you are looking for help. However, Adobe does have some online learning solutions available as well as a knowledgebase for frequently asked questions. If you're looking to learn how to use the platform, there are lots of resources which can typically be found in a few Google searches. If you have a technical issue with the system, that's going to be a bit more of a time investment as far as getting a tech's assistance to resolve the problem.
Read full review I think that the attention that I get as a small business owner from Venngage is excellent. They quickly respond to questions and provide information that helps to resolve the issue that I am having.
Read full review In-Person Training Attending Adobe MAX each year is extremely valuable.
Read full review Online Training The online training works well and is not wholly necessary as it is user-friendly and you can learn by doing.
Read full review Implementation Rating Implementation was smooth and easy.
Read full review Alternatives Considered Microsoft products do not match the aesthetic tools that [Adobe] InDesign offers, cannot support the customizable options available for export, and do not produce documents with as high a degree of accessibility. That said, they do have their place in collaboration in a team- I'd consider Office to be the first step and [Adobe] InDesign to be the final product.
Read full review We prefer
Canva but feel Venngage is easier for us. In comparison to Adobe, we prefer Venngage because of the ability to have everything in one system and not have to jump around.
Read full review Scalability Working in a cloud environment makes it easy to scale and share resources.
Read full review Return on Investment Adobe InDesign has allowed us to tackle more projects in the same amount of time because of how well it integrates into our group's workflow. For awhile, we struggled only with a slowdown in digital guides. Because, as I mentioned earlier, there is not a clear way to combine individual documents into one document quickly, some editors were forced to spend a long time transferring each page into the final document that would be used with Publish Online. We have since found a workaround that does not include using Publish Online. Read full review We used this basic platform for some our lower paying clients v/s using a more expensive tool. We eventually had to take another platform to supplement Venngage, impacting our overall marketing investment. Positively helped employee onboarding in terms of time commitment Read full review ScreenShots