What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
1633 Ratings

Adobe PhotoShop

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
1633 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

Adobe PhotoShop

Scenarios where we love using PhotoShop:
  • Editing a background
  • Editing someone or something out of a background
  • Removing or adding items to a photo
  • Creating visual effects on or with a photo (making a photo look old or an old photo to look new)
  • Creating print-ready, high-res high-end graphics
  • Creating gradients
  • Creating multi-layer effects on photos
Scenarios where you can use PhotoShop, but other items in Adobe line can facilitate better:
  • Creating illustrations, vectors, or iconic shapes: Adobe Illustrator is better for this
  • Creating multi-page brochures or books: Adobe InDesign is better for this
  • Creating batch images in different renders and sizes for multi-platform media: Adobe Spark is good for this.
This is NOT an easy product to work with. You must have experience and training in order to produce the desired effects (Not for beginners).
page V | TrustRadius Reviewer

Topaz Gigapixel AI

If you have high resolution images, it does a remarkably good job at resizing and resampling. It has to have something to work with, so I recommend it only be used on good quality images. On four to five megapixel images, I don't think it works as well as on my 20+ megapixel photos.
Anonymous | TrustRadius Reviewer

Pros

Adobe PhotoShop

  • Highly Functional & Extremely Versatile — Users can accomplish a LOT with Photoshop, including photo restoration, graphic design, vector-based art creation (such as logo design), digital painting... even animation!
  • Industry Standard — Adobe Photoshop is one of the industry-leading software for graphic editing.
  • Responsive and Reliable — Photoshop runs extremely smooth. I rarely ever run into any issues or glitches due to software malfunction. It does what it does, and it does it well.
Dan Talvi | TrustRadius Reviewer

Topaz Gigapixel AI

  • No effort resizing of images.
  • Sharpens edges as it resizes.
Anonymous | TrustRadius Reviewer

Cons

Adobe PhotoShop

  • I think PS could be a little more intuitive. Since there is so much you can do with it, it's hard to know what every function does without in-depth changes.
  • Like most Adobe products, PS is always updating which can make it hard to keep up year after year.
Lauren Holloway | TrustRadius Reviewer

Topaz Gigapixel AI

  • Currently, it doesn't support RAW images. I'd like to see that.
  • It can be slow on older systems. I recommend newer hardware.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Adobe PhotoShop

Adobe PhotoShop 9.5
Based on 28 answers
We have 11 people using the program almost every day and when needed, we pull in other free lancers to continue the work flow. We have our Adobe subscription set to auto-renew every month and we're not getting rid of that anytime soon!
Daniel Joyce | TrustRadius Reviewer

Topaz Gigapixel AI

No score
No answers yet
No answers on this topic

Usability

Adobe PhotoShop

Adobe PhotoShop 8.9
Based on 12 answers
I've used it for a long time and would consider myself a Pro user at this point. I know where everything I need is, have custom actions set up to make common actions faster, and have my workflows automated so much that everything is easy. Occasionally, a new version of Photoshop will change a common usability feature which will slow things down for a short time before I'm able to adjust, but generally I really like my setup. However, if you're new to Photoshop, it is likely going to take you a while to figure out how you can best use the features.
Nicholas De Salvo | TrustRadius Reviewer

Topaz Gigapixel AI

No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe PhotoShop

Adobe PhotoShop 9.0
Based on 4 answers
Adobe Photoshop is very reliable, but is never 100%. There have been times when Adobe Photoshop has had trouble opening, but nothing a little computer restart couldn't fix. I use Adobe Photoshop on a Mac for both work and at home on a daily basis, and I would be lost without it.
Kris Bram | TrustRadius Reviewer

Topaz Gigapixel AI

No score
No answers yet
No answers on this topic

Performance

Adobe PhotoShop

Adobe PhotoShop 8.0
Based on 4 answers
Speed can be an issue when you are dealing with large files for large format printing or billboards. When working on web images, speed is not an issue.
Keith Bailly | TrustRadius Reviewer

Topaz Gigapixel AI

No score
No answers yet
No answers on this topic

Support Rating

Adobe PhotoShop

Adobe PhotoShop 8.2
Based on 103 answers
The times I've had issues, support staff were friendly. The live chat on Adobe's site has been helpful with some licensing issues I've had. But over the years, I have had some issues with product functionality that it seemed like the company could care less about. Not sure if it's fair to rate them based on experiences that happened a few years ago, but I guess it's all part of the total experience I've had with Adobe.
Eric Karkovack | TrustRadius Reviewer

Topaz Gigapixel AI

Topaz Gigapixel AI 9.0
Based on 1 answer
Topaz always responds to my questions in a few hours or a day at most. They've been able to explain their answers and give detail I needed to complete my work. Their instructions are quite clear and easy to use. I haven't had to reference any third-party support sources to get answers.
Anonymous | TrustRadius Reviewer

In-Person Training

Adobe PhotoShop

Adobe PhotoShop 10.0
Based on 1 answer
So, I received the training at the HQ and it was train the trainer training. A good time, I spent a week at their campus
Keith Bailly | TrustRadius Reviewer

Topaz Gigapixel AI

No score
No answers yet
No answers on this topic

Implementation Rating

Adobe PhotoShop

Adobe PhotoShop 7.0
Based on 10 answers
The implementation of Photoshop is pretty easy, almost every artist that has a Wacom or other drawing tablet will learn Photoshop in a short amount of time.
Carlos A. Vega | TrustRadius Reviewer

Topaz Gigapixel AI

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe PhotoShop

Other image editors I've had experience with are Pixlr, Gimp and Windows Paint. While I personally liked Pixlr the most out of those 3, none of them hold a candle to Photoshop. I've spent more time in Photoshop than the others, so naturally, I'm more familiar with it. It takes a little bit of practice and time to get comfortable in it but once you know your way around, it is the most efficient and effective image editor available on the market. Learning keyboard shortcuts increases efficiency ten fold.
Danny Wood | TrustRadius Reviewer

Topaz Gigapixel AI

Since they aren't direct competitors I don't expect PaintShop to hold up to a specialized piece of software. PaintShop allows you to resize but it's not intended to resample as well as Gigapixel AI.
Anonymous | TrustRadius Reviewer

Return on Investment

Adobe PhotoShop

  • Photoshop really produces professional results that make images appear more professional in nature
  • With its large compatibility with multiple image formats, Photoshop can help save time by combining editing features for different types of images.
  • Although slight more expensive than other products, It has capabilities that many marketing and design firms need.
Bruce Emmerling | TrustRadius Reviewer

Topaz Gigapixel AI

  • Used photos otherwise couldn't.
  • Been able to use smaller images in larger spaces where they wouldn't work before.
Anonymous | TrustRadius Reviewer

Pricing Details

Adobe PhotoShop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Topaz Gigapixel AI

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison