What users are saying about

ADP ezLaborManager

25 Ratings
Score 6.7 out of 101

PayrollHero

2 Ratings
Score 8.3 out of 101

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Likelihood to Recommend

ADP ezLaborManager

The system as whole is much better than other systems out there. But to say it is the "BEST" is a contradiction. The system tracks time accurately for hourly employees but if you are needing to track time time for a different shift to pay at a different rate, the system is incapable. For example, a shift differential must be manually calculated in payroll because in ezLaborManager the time cannot be captured. To say the hours of work between 7 PM and 6 AM are at a different rate must be manually calculated and captured to pay appropriately.
Imelda Bedolla profile photo

PayrollHero

It is good to track and manage employee data primarily. Clock-in and attendance management is at its best! Can be used for managing other required information for the employee. Can be worked more to generate the EPF and other saving details for the employee. Reporting can be improved for the office employees
Steve Surya profile photo

Pros

  • The interface of ADP ezLaborManager is simple to use, training only takes a couple of minutes for employees and a couple more for managers.
  • Time off requests are simple to add to the system, review, and approve or deny. There is a space for comments so that managers and employees can communicate directly on the time off request.
  • The employee and supervisor approval process confirms that the employees and managers agree on hours work to satisfy in errors in time before processing payroll.
  • Importing ADP ezLaborManager to RUN Powered by ADP only takes a couple minutes allowing you to get started on processing your payroll in a fraction of the time compared to manual time cards.
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  • Employee Clock-in is the best function of this software.
  • It helps with managing attendance which can be further used for reporting purpose.
  • Works great with my iPhone and the web based browsers.
Steve Surya profile photo

Cons

  • Reporting always seems to be difficult and not as user friendly as it should be. We have had to compensate for such by providing more mgt support ourselves or create the reports ourselves.
  • There have been some internal procedures that ADP has not been able to accomodate causing us to still have some manual procedures.
  • Lack of support and communication during the implementation stage and did not meet the expectations of what our sales person promised.
  • ADP ACA product was very manual and support for it were not knowledgeable as would be expected.
  • Time off feature should provide alerts or not allow time off to go into the negatives. This is not an exception.
Lucy Franco Andrade profile photo
  • The interface for the software needs some improvements. the color combination doesn't look professional.
  • Need to manage the employee finance saving details as well.
Steve Surya profile photo

Likelihood to Renew

ADP ezLaborManager8.0
Based on 1 answer
Still have some issues with it but usage seems to improve
Lucy Franco Andrade profile photo
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Usability

ADP ezLaborManager7.0
Based on 1 answer
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
Lucy Franco Andrade profile photo
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Support

ADP ezLaborManager7.0
Based on 1 answer
Response isn't timely and some reps are not as helpful as others.
Lucy Franco Andrade profile photo
No score
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Online Training

ADP ezLaborManager8.0
Based on 1 answer
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
Lucy Franco Andrade profile photo
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Implementation

ADP ezLaborManager3.0
Based on 1 answer
Should have had a project manager from ADP to assist.
Lucy Franco Andrade profile photo
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Alternatives Considered

Cost and time spent on implementation were factors. ADP is reputable as well. Concerns were costs are high and extra modules that should be part of the standard are high.
Lucy Franco Andrade profile photo
PayrollHero functions well than other available applications for HR management. It helps easy time tracking with better reporting for management. The interface can be improved more to make it unique and professional.But over all it helps with managing HR day to day operations easily. It has been great tool for HR people
Steve Surya profile photo

Return on Investment

  • Overtime has been reduced as we now have the ability to review it without a time crunch following receipt of paper timecards.
  • Payroll is more accurate as all the calculations are made within the system leaving less room for human error or abuse by the employee.
  • Staff have more access to technology with use of lap tops and feel more comfortable with some of the self service features available.
  • Communication of employee information has improved with use of the home page portal.
Lucy Franco Andrade profile photo
  • Better time tracking of employees
  • Better payroll management
  • Employee records management got improved.
Steve Surya profile photo

Pricing Details

ADP ezLaborManager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call
ADP ezLaborManager Editions & Modules
ADP ezLaborManager
Edition
ADP Time and Attendance
Call for details
ADP Workforce Now Essential Time
Call for details
Additional Pricing Details

PayrollHero

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
PayrollHero Editions & Modules
PayrollHero
Additional Pricing Details