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August 04, 2020
Paycor is used across our entire organization to streamline and simplify HR processes and people management in two facilities. Paycor's robust analytics enables us to make effective business decisions that have an impact on the lives of our staff; and they keep getting better. Labor distribution, turnover, and benefits analytics are the key reports that help us make budget decisions, benefits, and talent acquisition needs.
- One of Paycor's strengths is that they continually strive to meet the needs of their partner companies (customers). I can always count on them working to make things better and introducing updates and products users actually want and need.
- Customer Service is another strength. They are timely, responsive, and strive to get you the right answer instead of guess.
- Another strength is that Paycor wants to partner with its customers. As a customer, I do not feel that we are just another number. I feel as if they genuinely want to listen and value what I have to say. They offer a variety of avenues to share your feedback and concerns.
- One area for improvement is in Performance Management and Succession Planning. There Performance Management product is fairly basic and we struggle with functionality, especially if a workflow is enabled. There is no Succession Planning feature at all.
- Functionality could be improved on the time off requests. Employees can't request time off if it spans over two weeks, i.e. a weekend is involved, without the system assigning PTO to a weekend, which the employee does not work. This means the employee must submit separate requests around the weekend. Our previous system allowed the employee to check a box to exclude Saturday and Sunday, so they only had to submit one request.
Our HR and/or payroll team has saved 1-25 hours per month. - Processing payroll used to take my team an entire 8hr day every two weeks, and if we experienced interruptions it would take a little longer. Now, we start payroll at 10 am and have it finished by 12pm most processing days. If we have no batch changes we have it done in less than 1hr, or if we are waiting on something from a manager we have it finished in 3hrs. So we estimate Paycor saves us 12hrs a month in payroll processing.
September 24, 2020
We use Paycor across the whole organization. It helps keep us compliant & manages processes.
- User Friendly
- Easy to use
- Mobile friendly
- Reporting lacks customization
- Unable to customize most fields
- Would like to customize reminders & notifications
Our HR and/or payroll team has saved time, but I'm not sure how much. - Dozen of reminder emails no longer have to be sent out on a weekly basis.
September 21, 2020
We really use everything that Paycor has to offer across every organization.
From payroll to accruals to storing and attaching important documents to employee profiles. We use Paycor for its comprehensive benefits platform to manage benefits eligibility, enrollment, deductions, and back-end access for our brokers. Our companies take advantage of the terrific features the mobile app has to offer, as well as using the platform to keep track of certificates required for working/compliance and its intuitive coaching/employee progress and discipline features.
From payroll to accruals to storing and attaching important documents to employee profiles. We use Paycor for its comprehensive benefits platform to manage benefits eligibility, enrollment, deductions, and back-end access for our brokers. Our companies take advantage of the terrific features the mobile app has to offer, as well as using the platform to keep track of certificates required for working/compliance and its intuitive coaching/employee progress and discipline features.
- Paycor does an exceptional job integrating its payroll platform with our POS and time/wage tracking systems in the field.
- Paycor does a great job at tracking PTO and Sick accruals.
- The Benefits platform is intuitive and quick to learn.
- Analytics is done brilliantly in Paycor, allowing you to take snapshots of your people, your labor, your demographics, and your departments.
- There are often trip-ups with their Accrual system and how it "speaks" to the Payroll platform.
- Reporting errors occur often and without any explanation or suggestions for correcting.
- The initial sign up process for new hires is in Spanish, which isn't the best for the hospitality industry.
Our HR and/or payroll team has saved over 50 hours per month. - Time is saved from manual data entry from our POS to our HRIS/Payroll software.
Time is saved by Paycor automatically adjusting taxes and other information for compliance and local laws.
Time is saved by Paycor automatically adjusting taxes and other information for compliance and local laws.
August 29, 2020
We use Paycor across the whole organization. Paycor allows us to have one place to keep all employee data, timekeeping, scheduling, and coaching sessions.
- Time and attendance tracking
- Reporting
- On-boarding
- Adding of custom fields
- Employee self-service
- Company News
- Scheduling system
- Leave of absence tracking
- Benefit system
Our HR and/or payroll team has saved time, but I'm not sure how much. -
I can easily go into the system and see who has not approved their time card or which time cards have errors and need to be fixed before moving to the next stage. There is a feature to lock time cards so edits can not be made once payroll has been stated to prevent errors in paying employees correctly. The payroll grid is very convenient to use and there is an option to set up a manual check during the pay cycle should a terminated employee check need to be created on-site. The reports to review before processing are easy to use and provide all the necessary data for audit purposes. All of these features have allowed me to decrease the amount of time I need to spend processing payroll.
The first payroll I did in the system saved me so much time I re-checked my data and reports a couple of times just to make sure I didn't miss any thing. I was a very good surprise at how easy the system was and how much time it saved.
All four of our companies use Paycor for payroll, time & attendance, HR, and applicant tracking/onboarding. All management utilizes Paycor to manage their team's weekly timesheets and to recruit new team members. Human Resources uses it for payroll and tax purposes. We integrate with Newton Software (applicant tracking) and Employee Navigator (employee benefits).
- The Paycor team is always friendly.
- Easy to work with.
- Quarterly updates always keep their website fresh and updated.
- We've had some tax issues where we have over paid and underpaid both.
- Response time has slowed down, but I think it was more or less due to COVID.
- I understand why they did it, but I hate that they moved away from a personal account CSR. Now you have to email a generic support email and someone will get back to you.
Our HR and/or payroll team has saved 25-50 hours per month. - We have 4 companies spread over 4 states and multiple counties that we would have to do taxes on, so Paycor streamlines that for us. The integrations with Newton and Employee Navigator save the Human Resources team time by moving all information from one program to the other.
August 07, 2020
Paycor is being used across our entire organization for various functions. Our main functions are Onboarding, Recruiting, Payroll, Time & Attendance, Tax reporting and so much more. Before Paycor, our issues were mainly centered around faulty products and poor customer service. After signing up with Paycor, the issues we had prior are no longer there. Having a system that works isn't too much to ask for, but having a product that goes above your expectations is amazing!
- Customer support. Their support team are very knowledgeable subject matter experts.
- Providing a very user friendly interface that allows virtually anyone to grasp.
- I've always wanted to have a universal calendar that all employees can access or see on their dashboard that reflects birthdays, anniversaries, holidays, etc.
Our HR and/or payroll team has saved 1-25 hours per month. - Having an HR/Benefits/Payroll system that actually "talks" to each other is amazing. Other systems I've used in the past are very manual. IE: An employee picks their insurance elections, but I still have to manually enter in deductions on the payroll side. Not anymore! I just have to quickly double-check that the payroll deductions match what the employee actually picked. Tons of other examples similar to the above.
We use Paycor across our whole company in a number of different ways. In our stores, we use the LMS system a lot for training our employees. I think the biggest thing it does is streamline processes from onboarding to performance reviews.
- Ease of use.
- Listens to clients about what needs updating.
- Is always coming up with new ways to make things easier.
- When they do updates I would like more warning.
- Customer service since Covid has been harder to deal with.
Not sure. - I don't think I've actually calculated the amount of time it has saved me but I can tell you it's a lot. I no longer have to make multiple phone calls to employees when I need information from them. A good example of this is we keep track of managers' car insurance and driver licenses in the system, and whenever one of them is expired, it automatically sends a task reminder to them to get us the info.
We use Paycor as our HR administration and for our employees to use. It allows us to communicate with our employees and for them to access their information from home.
- Answers my concerns.
- Allows our EE's to access their information from anywhere.
- User-friendly
- Online training for management.
- COVID changed the customer service. They're working to improve it.
- Time & attendance reporting isn't the easiest to use.
- Employees without a business or personal email aren't able to register for Paycor.
Our HR and/or payroll team has saved over 50 hours per month. - We're able to scan/attach documents that before we've had to file, in a locked room. Now we're working on eliminating that file room because Paycor allows us to retain that information.
August 12, 2020
Paycor is being used across our teams for payroll, time & attendance, scheduling, onboarding and reporting.
This system has allowed us to become more effective and efficient with our payroll processes.
- Time keeping.
- Payroll processing.
- Asking for feedback from users.
- Customer support- no longer have a dedicated contact person for questions or issues with the system. Have to call or email and wait for a response. This was one of the main reasons we switched to Paycor because our last provider did not have great customer support.
- Pulling reports can be challenging. Formatting of reports looks different than the payroll reports when trying to run reports outside the pay period scope.
- Timesheet view can be difficult to adjust to, especially if you have used other payroll systems. Have to navigate thru different screens depending on what information you are looking for it want to input. A cleaner, lore user friendly timesheet view would be beneficial.
Our HR and/or payroll team has saved 1-25 hours per month. - The system has reduced the amount of time to process payroll each month for both HR team and department supervisors. It has improved electronic record keeping and reporting as the system now holds all our records. The employees are able to view pay check stubs, W2s, change employee information, view PTO balances and view timesheets.
August 09, 2020
Paycor is being used by all three departments for their time tracking, clocking in remotely thorough our phones or tablets. We utilize their analytics and reporting features, and of course, we use them for our payroll service. Through them, we also use Hiretech, which helps us receive additional work credits from our employees. It maximizes time spent on payroll processing, allows for learning from their webinars and quick access to employee information through their reporting features.
- Quick customer service
- Attentive to needs
- Reliable check delivery
- Website is consistent
- Reporting features need additional TLC
- More instruction with mapping pay codes to accounting software.
- More intuitive analytics.
Our HR and/or payroll team has saved time, but I'm not sure how much. - I really couldn't tell you how much time we saved using their product. For what we use their product for, the services and time savings seemed to be the same amount from competitors. It was their service that won us over.
We switched from another payroll company to Paycor 2 years ago. We switched in anticipation of an upcoming merger with another organization. Both organizations switched to Paycor 3 months before the merger, and then we merged the two accounts together into one. We use Paycor to process our payroll for around 250 employees.
- Paycor offers options for our employees to be self-sufficient and in control of their personal information.
- Paycor has made us more efficient in our hiring process through their onboarding feature.
- Our process is more streamlined from our previous provider and saves us a lot of time.
- I would like to see improvement in the reporting features. We can pull almost all of the data we need, but sometimes it has to be pulled on several reports and then we have to combine the data manually.
- Paycor's Accrual tracking is confusing. The balance employees see online takes in to consideration approved time off, but does not take future time accrued in to consideration. I wish it just showed a live balance, or a balance that took the time off request and time earned both in to consideration. Bonus points if you could change the view and see both!
- I like the old view when looking at our Dashboard, not the new view. It would be nice to be able to keep both choices based on the viewers preference.
Our HR and/or payroll team has saved 1-25 hours per month. - Payroll processing used to take almost the full day, not it only takes an hour or so to process. This is mostly based on us following up on timecards, not due to Paycor. The only thing I wish I could change would be to have all of our reports available immediately after processing payroll. Right now we have to wait until the next day for a few of the reports.
August 04, 2020
We use Paycor across the entire organization for onboarding, performance evaluations, reporting, etc.
- Paycor does nothing well except invoice us every month for things we can't use.
- I have hourly non-exempt employees that work overnight. Paycor is the absolute WORST in time tracking for these employees. Their supervisors and I are constantly having to adjust time cards to keep time from pulling from one pay period to the next. This is an absolute NIGHTMARE!! The only thing Paycor does is to make excuses with no valid fix, I've been dealing with this for 2 years. I have had employees miss getting paid for an entire day because their time was pulled to the previous pay period not only messing up the current time card but past ones as well. We receive grant funding from the Federal Government, our time cards have to match pay stubs or we don't get reimbursed, this is of NO concern to Paycor. (They're getting paid!)
- Reports constantly error out, again no urgency on Paycor response.
- Emails requesting support are taking weeks to get a response. When you call you can be on hold for more than an hour, and only to get someone who has no idea how to fix anything.
- With COVID19 many of our vendors picked up their support and customer service, not Paycor - they reduced their staff making it impossible to get issues resolved. Way to go, Paycor!
Our HR and/or payroll team is spending more time than we did previously due to Paycor.
April 07, 2020
We use Paycor across the whole organization. We got Paycor to be able to do time & attendance, track attendance points, and keep employee records in one place.
- Sales - they have a great sales team and the sales rep is involved longer than just the sale.
- Pay Stubs - the pay stubs are easy to read.
- Attendance - They have yet to get back to our company on how to add schedules and track attendance points.
- Customer Service - Nobody seems to want to get back to you when you have an issue or need help with something except the sales person who is limited on what they can do.
- Employee documentation - They have not helped us get the record keeping for employees going.
- Training - They are always happy to schedule training and webinars but never allow for time to ask questions.
I’m not in HR or don’t handle payroll.
We use Paycor to process out bi-weekly payroll. We also use the reporting tools for commission calculation and tax filings.
- The standard reporting available is excellent.
- The ability to customize reports is very helpful and time-efficient.
- Customer service is very helpful and always provides solutions in a timely manner.
- The ability for employees to manage their own information is lacking.
I’m not in HR or don’t handle payroll. - As part of the Finance team I have seen time savings when it comes to pulling information with standard and customized reports.
It is being used for onboarding, timekeeping and attendance tracking.
- Knowledge of some of the systems.
- User-friendly in some areas.
- Terrible service and implementation staff.
March 10, 2020
Paycor is used for payroll for all of our employees, over 200. We use it for hourly, salary and use the transfer capabilities for employees. It helps us allocate time for employees who transfer from job to job throughout the day.
- Allocating employees time throughout the day.
- Use with cell phones for transferring from one allocation to another.
- Visually seeing at payroll time what employees need timecard attention, by department.
- Timecard entry screen needs a re-write.
- Daily entry for times need to be saved one row at a time, so multiple punches need to be saved as you go.
Our HR and/or payroll team has saved 25-50 hours per month. - We went from paper time cards so it was a major transformation. From department managers to HR to accounting everyone saves hours weekly.
Employees are able to look at payroll history and obtain all tax form from within Paycor rather than going to accounting or HR.
Employees are able to look at payroll history and obtain all tax form from within Paycor rather than going to accounting or HR.
February 26, 2020
Our whole organization uses Newton Applicant Tracking System. We use it for all job posting, tracking of applicants, and hiring of applicants. We love the system because it allows us to send the resumes through to the managers without a new email, and they can respond with there thoughts in one hashtag, which is fantastic. We also use it for all of the analytic features that it has. It has helped show how many interviews we do and how many people apply for the various job postings.
- One Word hashtags to tell the recruiter what to do
- Tracking of applicants, if they have applied before, what there score was, if we should interview/re-interview.
- Analytics
- Scorecards! We love this feature as it allows the managers to score each applicant.
- Sometimes after an update, the tool has hiccups
- People tend to have issues applying through a cell phone
- There are issues with applying using Apple products from time to time
Payroll & HR.
- Easy to navigate.
- User-friendly
- Not challenging to learn to use.
- Reports
- Updating information quicker in reports.
- Templates for mass upload need to be better.
- Should be able to roll up totals for pay stub history.
- Users (payroll team)should be able to request stop payment from the site itself.
Our HR and/or payroll team is spending more time than we did previously due to Paycor. - I believe we did not have a lot of things correct during the integration project. The reps we had were awful & not knowledgeable.
January 27, 2020
Paycor is being used as a payroll and HRIS system across the entire organization. The application manages payroll as a primary function. Additionally, the system is being used to track benefits and store employee documents (ie, child support orders, etc.). We utilize the application to generate reports that help manage the business as well.
- Accuracy of processing payroll
- Sales Reps are excellent to work with
- Reporting functionality
- Customer Service
Our HR and/or payroll team is spending more time than we did previously due to Paycor. - The amount of time needed to resolve even a minor issue or obtain the answer to a simple question has grown increasingly frustrating. I've recently spent over 1.4 hours trying to get a simple issue resolved.
HATE IT! Other software I've used in the past (some over a decade ago) has far more features than Paycor does - and it's 2020! It's NOT user friendly. It's not management friendly. It's flat out awful!!! I've used over 5 different payroll/time-card systems and this is my LEAST favorite.
We ALL keep a running list of reasons why we want to switch to ANY other company and are awaiting the day the owners are ready to hear our complaints so we can make a switch for the better. I do NOT recommend Paycor - not even on its best day.
We ALL keep a running list of reasons why we want to switch to ANY other company and are awaiting the day the owners are ready to hear our complaints so we can make a switch for the better. I do NOT recommend Paycor - not even on its best day.
August 29, 2019
Paycor is used to track time and attendance, process payroll, manage benefit enrollments, and other HRIS functions across the entire organization.
- The integration between time and attendance and payroll processing is very seamless and easy to use. Once time is approved and verified, it is very quick and easy to run payroll.
- Creating import files from each pay run to the GL is very quick and easy. All the GL mapping is done in Paycor and is easy to maintain and update as needed.
- Reporting is fairly robust; once a user becomes familiar with the various data fields, creating custom reports is not overly difficult to do.
- Reports for time and attendance are not nearly as robust as reports from payroll; finding the information you need takes more skill.
- The employee review process that is part of the platform is cumbersome; the workflows are clunky and do not really provide any flexibility. Employees are not able to actually add their own comments to their review--they have to give them to their manager manually and then the manager has to enter the comments
Our HR and/or payroll team has saved 1-25 hours per month. - The seamless integration between time and attendance and payroll provides significant time savings compared to our previous provider. Benefit deductions and other deductions are also much easier to manage and push through from HR to payroll. In addition, we have a full 360 bridge with our retirement platform which has greatly increased our efficiencies as well as reduces our liability in managing our 401K.
We use Paycor as our HRIS/Payroll vendor and also utilize some of their integrated services such as Litmos (LMS) and Newton (ATS). It helps us with reporting and tracking of HR/Payroll data and we like the integration between the LMS and ATS options. It has eliminated the need for multiple spreadsheets we had previously used.
- They make frequent updates to their systems which helps usability.
- The reporting options are easy to use.
- Navigation is simple within the tool.
- For employees in the HRIS side trying to make updates to their direct deposit, it is confusing for them to have to overwrite their Primary Net Account instead of being able to select a new account they added to their list of options.
- The addition of an Employee Health set of fields for tracking of annually required items (flu shots) or health-related vaccines would be very nice.
- Implementation of the product appeared easy at first, but the reality was that the easiness actually created issues that could have been identified or set up to meet our expectations if there had been more dialogue back and forth during the process.
Our HR and/or payroll team has saved 1-25 hours per month. - We can fix issues on the fly ourselves vs. going back and forth with a previous vendor.
Currently we use Paycor for their payroll system and it is used by the whole organization. We use the onboarding feature since we hire seasonally around 120 employees. Paycor allows us to be able to send them an email and it has the feature where we can make certain blocks of information required.
- Paycor currently has an onboarding feature where we as the hiring agent are able to utilize and send out to any of our new hires. It's extremely helpful to not have to track down their paperwork that they may or may not have filled out. This way we have an electronic copy and no one has to second guess.
- If it was possible to make it to where the administrator can make changes to the onboarding before it is run through. There is certain information that our staff may bring for their I-9 which we require online but I am not able to update it. Many times after they come here because of the nature of our work they may not be able to get to a computer for another three months.
Our HR and/or payroll team has saved 1-25 hours per month. - We are now not having to manually input all of the hours into our reporting system thus allowing for more time to be able to look over and manage the employees' other information for accuracy. It also allows time for other activities that we were rushing to complete before the end of the month and quarterly.
November 22, 2019
Paycor is being used as a time tracking device for hourly employees and a job costing aid for our software development process for our engineers. It allows us to capture time precisely and be able to run reports based on that data. We also use it for our open enrollment, benefit elections, and a general area to house all of our payroll and some HR related items within each employee's profile. We have not completely transitioned to doing all of our company-wide reviews on there, but it is very helpful to have a complete product fill all of our needs.
- A dedicated representative to help with any of our questions and concerns that is familiar with our account.
- The ability to do job costing and run reports based on that data.
- Allowing our employees to have flexibility on their time cards with having the mobile punch option.
- We had a bit of an issue with our representative at the beginning of not communicating well, however, we have a new rep and she is wonderful!
- Reporting could use some work, there are a ton of reports, but there aren't specific items that I need, like running a census that allows me to see which state each employee is located in for our State reporting requirements.
- Reporting again usually has some bugs that are associated with it, so it will sometimes take me quite a while to run a report that has a lot of data on it for our job costing.
- Foreign payroll would be nice to have and the ability to allow for PTO accruals and time tracking for our foreign employees.
Our HR and/or payroll team has saved over 50 hours per month. - With the amount of time that I and our old HR/Payroll lady have saved, it has been an amazing experience. It has also saved our CTO a ton of time by being able to see the curated reports that we provide to him from exports out of Paycor that frees up his time to work on other more important tasks. I think overall, we have seen a huge improvement in all of our processes, especially in the HR/Finance department.
November 21, 2019
Keller Group is a management company for a group of family-owned businesses. We span many different industries and process payroll for multiple federal id numbers. We use Paycor for HR, Benefits, Payroll Processing and Time & Attendance management. Paycor makes it easy to manage multiple companies/federal ids within their system. I think the integration between HR/Benefits and Payroll is seamless, and we have not encountered any issues with those two systems. The T&A side is a little more 'removed' from the other modules, but they recently provided an update on that side that included many useful enhancements.
- One thing that Paycor does extremely well is to listen to their end-users. They have an area for feedback where you can recommend updates to be included in future releases. I have had two different ideas that I submitted be implemented in the 4 years that I have been using Paycor.
- Paycor's customer service has been a plus. Although you have different customer service reps for different modules, they are very responsive and seem to know the system very well.
- When we were reviewing HRIS systems, Paycor was competitively priced for our size organization.
- I do think there is room for improvement in the integration of the T&A module and the Payroll and HR/Benefits modules. It is the most cumbersome module to work in and there are a few changes that when made on the HR/Benefit side do not flow to T&A such as Supervisor changes.
- It would be nice to have one point of contact for all modules, but again, I have been satisfied with the level of service received from the CSR's at Paycor. Sometimes I have to look to find out who to contact about a particular issue.
Our HR and/or payroll team has saved time, but I'm not sure how much.
Paycor Scorecard Summary
Feature Scorecard Summary
What is Paycor?
Paycor offers a modern, unified HR & payroll solution that aims to help users become more efficient, while helping them connect better with employees. According to the vendor, the product offers engaging employee self-service and unlimited workflows, thus making it easier to connect to people, and helping everyday processes become simplified.
Key benefits include:
- The platform is designed to be exceedingly usable, while also being robust and feature-filled — enabling users to quickly and easily pay employees from wherever they are, all while ensuring tax compliance.
- Paycor's time tracking system makes labor management both time- and cost-effective. The solution allows employers to create schedules, manage requests and stay on top of labor distribution.
- Paycor onboarding enables employers to connect with new hires in a more engaging way by reducing the amount of paperwork to accelerate new hire productivity.
The solution promises to help companies streamline HR and payroll processes and get fast access to employee data.
Paycor acquired Ximble, a cloud-based employee scheduling solution, in May of 2019. The software has since been added to Paycor's core platform and will expand the range of capabilities offered by Paycor. Paycor also acquired Newton Applicant Tracking System (ATS) in 2015 in order to further expand it's HCM offering with a best-in class recruiting software. Newton ATS has been incorporated into the Paycor platform as of March 2020.
Paycor Screenshots
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Paycor Integrations
Paycor Competitors
Paycor Pricing
- Does not have featureFree Trial Available?No
- Does not have featureFree or Freemium Version Available?No
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
| Edition | Pricing Details | Terms |
|---|---|---|
| Basic | $99 | per month |
| Essential | $149 | per month |
| Complete | $199 | per month |
Paycor Customer Size Distribution
| Consumers | 0% | |
| Small Businesses (1-50 employees) | 75% | |
| Mid-Size Companies (51-500 employees) | 24% | |
| Enterprises (> 500 employees) | 1% |
Paycor Support Options
| Paid Version | |
|---|---|
| Phone | |
| FAQ/Knowledgebase | |
| Social Media | |
| Video Tutorials / Webinar |
Paycor Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | Apple iOS, Android |
| Supported Countries: | United States |
| Supported Languages: | English |