TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP TotalSource

    Score7.3 out of 10
    N/AADP TotalSource is a Certified Professional Employer Organization (CPEO) that helps businesses manage HR, payroll, benefits, compliance and talent management through a single solution. As an IRS-certified CPEO and ESAC-accredited PEO, ADP TotalSource combines technology with hands-on HR expertise to help organizations navigate the complexities of managing employees. Businesses can streamline processes across the employee lifecycle, from hiring and onboarding to…N/A

    bCEdge

    Score9 out of 10
    N/Abenefitexpress in Illinois offers bCEdge, the company's integrated HRIS, payroll, and benefits platform with integrated compliance and e-file technology.N/A
    Pricing
    ADP TotalSourcebCEdge
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP TotalSourcebCEdge
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ADP TotalSourcebCEdge
    Considered Both Products
    ADP
    No answer on this topic
    benefitexpress
    No answer on this topic
    Key User Insights
    Would buy again
    31%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    43%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    44%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    33%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    43%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    ADP TotalSourcebCEdge
    Human Resource Management
    Comparison of Human Resource Management features of ADP TotalSource and bCEdge
    Feature
    ADP TotalSource
    -
    Ratings
    bCEdge
    8.6
    1 Ratings
    5% above category average
    Employee demographic data00 Ratings9.01 Ratings
    Employment history00 Ratings9.01 Ratings
    Job profiles and administration00 Ratings8.01 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings8.01 Ratings
    Organizational charting00 Ratings9.01 Ratings
    Organization and location management00 Ratings9.01 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings8.01 Ratings
    Payroll Management
    Comparison of Payroll Management features of ADP TotalSource and bCEdge
    Feature
    ADP TotalSource
    -
    Ratings
    bCEdge
    8.4
    1 Ratings
    3% above category average
    Pay calculation00 Ratings9.01 Ratings
    Support for external payroll vendors00 Ratings8.01 Ratings
    Off-cycle/On-Demand payment00 Ratings8.01 Ratings
    Benefit plan administration00 Ratings9.01 Ratings
    Direct deposit files00 Ratings8.01 Ratings
    Salary revision and increment management00 Ratings8.01 Ratings
    Reimbursement management00 Ratings9.01 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of ADP TotalSource and bCEdge
    Feature
    ADP TotalSource
    -
    Ratings
    bCEdge
    8.7
    1 Ratings
    5% above category average
    Approval workflow00 Ratings9.01 Ratings
    Balance details00 Ratings9.01 Ratings
    Annual carry-forward and encashment00 Ratings8.01 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of ADP TotalSource and bCEdge
    Feature
    ADP TotalSource
    -
    Ratings
    bCEdge
    8.4
    1 Ratings
    2% above category average
    View and generate pay and benefit information00 Ratings9.01 Ratings
    Update personal information00 Ratings8.01 Ratings
    View company policy documentation00 Ratings8.01 Ratings
    Employee recognition00 Ratings9.01 Ratings
    View job history00 Ratings8.01 Ratings
    Asset Management
    Comparison of Asset Management features of ADP TotalSource and bCEdge
    Feature
    ADP TotalSource
    -
    Ratings
    bCEdge
    8.0
    1 Ratings
    1% below category average
    Tracking of all physical assets00 Ratings8.01 Ratings
    HR Reporting
    Comparison of HR Reporting features of ADP TotalSource and bCEdge
    Feature
    ADP TotalSource
    -
    Ratings
    bCEdge
    8.0
    1 Ratings
    5% above category average
    Report builder00 Ratings8.01 Ratings
    Pre-built reports00 Ratings8.01 Ratings
    Ability to combine HR data with external data00 Ratings8.01 Ratings
    Onboarding
    Comparison of Onboarding features of ADP TotalSource and bCEdge
    Feature
    ADP TotalSource
    -
    Ratings
    bCEdge
    8.0
    1 Ratings
    1% below category average
    New hire portal00 Ratings8.01 Ratings
    Manager tracking tools00 Ratings8.01 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of ADP TotalSource and bCEdge
    Feature
    ADP TotalSource
    -
    Ratings
    bCEdge
    8.5
    1 Ratings
    5% above category average
    Corporate goal setting00 Ratings9.01 Ratings
    Individual goal setting00 Ratings8.01 Ratings
    Line-of sight-visibility00 Ratings8.01 Ratings
    Performance tracking00 Ratings9.01 Ratings
    Performance Management
    Comparison of Performance Management features of ADP TotalSource and bCEdge
    Feature
    ADP TotalSource
    -
    Ratings
    bCEdge
    8.6
    1 Ratings
    7% above category average
    Performance plans00 Ratings9.01 Ratings
    Performance improvement plans00 Ratings9.01 Ratings
    Review status tracking00 Ratings8.01 Ratings
    Review reminders00 Ratings9.01 Ratings
    Multiple review frequency00 Ratings8.01 Ratings
    Succession Planning
    Comparison of Succession Planning features of ADP TotalSource and bCEdge
    Feature
    ADP TotalSource
    -
    Ratings
    bCEdge
    8.5
    1 Ratings
    7% above category average
    Create succession plans/pools00 Ratings8.01 Ratings
    Candidate ranking00 Ratings9.01 Ratings
    Candidate search00 Ratings8.01 Ratings
    Candidate development00 Ratings9.01 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ADP TotalSource and bCEdge
    Feature
    ADP TotalSource
    -
    Ratings
    bCEdge
    8.6
    1 Ratings
    8% above category average
    Job Requisition Management00 Ratings9.01 Ratings
    Company Website Posting00 Ratings8.01 Ratings
    Publish to Social Media00 Ratings9.01 Ratings
    Job Search Site Posting00 Ratings8.01 Ratings
    Duplicate Candidate Prevention00 Ratings8.01 Ratings
    Applicant Tracking00 Ratings9.01 Ratings
    Notifications and Alerts00 Ratings9.01 Ratings
    Best Alternatives
    ADP TotalSourcebCEdge
    Small Businesses
    Justworks
    Score7.2 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Justworks
    Score7.2 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP TotalSourcebCEdge
    Likelihood to Recommend
    9.9
    (19 ratings)
    9.0
    (1 ratings)
    Usability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    3.3
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    ADP TotalSourcebCEdge
    Likelihood to Recommend
    ADP
    I would not use this company for anything. [I believe my] employees [absolutely] hate the software and there are constantly glitches in the software which occur every payroll run, benefits enrollment, etc. [I have spent] large amounts of time on the phone with outsourced customer support[,] so think twice when comparing [the] cost to other providers. [I feel] you [will] need someone full time to deal with all of their issues. We are currently in the process of setting up another PEO company. The amount of money and time to implement ADP has been a huge loss.
    Read full review
    benefitexpress
    Because It can also be used in bundles of different fields.
    Incentivized
    Read full review
    Pros
    ADP
    • Payroll was easy to learn and use with time tracking in a short time frame
    • Tracking team members request offs and approving them were very easy
    • Customizing reports for specific periods of time. This made is very easy for end of year tracking for total hours worked and total dollars paid.
    Incentivized
    Read full review
    benefitexpress
    • Its versatile software overcomes any issues between restricted abilities of cell phones
    • And significant distance from the remote cloud to the versatile clients, by sending portable applications on the cloud to the clients. In this software, there is no third party that increases its security and makes it secured software.
    • It can work efficiently in the time of overload as compared to other clouds.
    Incentivized
    Read full review
    Cons
    ADP
    • Customer service is horrible
    • Follow up takes 7-10 days, and requires multiple inquiries from you, the client
    • The promised "dedicated team" doesn't exist
    • Onboarding is confusing to new hires
    • Explanation of benefits to new hires is useless and must be done in office, thereby negating any value.
    • They should not provide handling UI claims as as service. They have no ability to actually meet deadlines.
    Read full review
    benefitexpress
    • It is a little bit expensive.
    • But there are no major disadvantages of this software .
    • Because it provides the latest technologies.
    Incentivized
    Read full review
    Usability
    ADP
    The report feature can be a little complicated. Other than that, I have found no issues at all with this system
    Read full review
    benefitexpress
    No answers on this topic
    Support Rating
    ADP
    ADP is a great HR solution for most organizations. It is truly all-in-one. I rated it a 7, because of the issues we experienced during implementation and the high cost of service when issues do arise.
    Incentivized
    Read full review
    benefitexpress
    No answers on this topic
    Alternatives Considered
    ADP
    At the moment, we have not investigated any of the products available in the drop-down list provided. However, we have evaluated some other (unavailable) products and have been intrigued by the potential decrease in fees along with the potential for a much more "rich" benefit plan. We can't speak to the level of customer service observed by current clients, only to apparent cost savings.
    Incentivized
    Read full review
    benefitexpress
    It's an efficient application because this versatile software overcomes any issues between restricted abilities of cell phones and significant distance from the remote cloud to the versatile clients, by sending portable applications on the cloud to the clients.
    Incentivized
    Read full review
    Return on Investment
    ADP
    • It has cost us more money from a financial aspect and then taken away my main/other job duties because I have to focus all of my time on ADP TotalSource and basically fixing errors that happen weekly/every time an employee is added or terminated (which is more than the normal company due to the nature of our business).
    Read full review
    benefitexpress
    • Overall it is the best software regarding the user experience of using cellphones services. It also lessens the workload of the cellphone.
    • It is software that provides the best computing resources.
    • This software provides satisfaction against sensitive cellphone applications. It can also be used in bundles of different fields.
    • Other mobile services are failed to provide satisfaction in rush time but BCEdge software has overcome this issue and provides the best services with easy-to-use tools and options.
    Incentivized
    Read full review
    ScreenShots

    ADP TotalSource Screenshots

    Screenshot of HomepageScreenshot of Benefits CenterScreenshot of Analytics and BenchmarkingScreenshot of Reporting