The WorkForce Suite, by WorkForce Software, is a mobile-first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite aims to help global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity while building a highly engaged, resilient, and agile workforce.
EmpCenter is really well suited for companies with minimal variety in time keeping needs. Certainly somewhere that has fairly regular work schedules and operational needs the system would be programmed for and meet those needs quite well. I think they assert themselves as a product specifically for those more complex companies, and I believe it is one of a few products available for companies with many employee types and complex work schedule and pay needs, but because of those complexities each have their own specific customizations I feel it is difficult for the company to then manage the different products that end up existing. Each ends up being unique so applying large scale changes doesn't work well as something we may request and need if applied over EmpCenter in general may cause problems for another company. Therefore everything has to be done on an individual basis and is more time consuming and costly.
Good for large organizations but can be used across various industries from manufacturing to even medical. Also very Citrix publishing friendly to allow multiple users located anywhere to use AspenOne Supply Chain Management across the organization while consolidating their data in a centralized secure place. This ability to consolidate and centralize applications and data within the same facility makes migration, high availability in DR scenario easier to configure as well.
works well with other systems. We were able to collect data from another time system, Avaya phone systems and even a point of sale system with not a lot of difficulty.
They know their product and integration points. They were able to troubleshoot problems with hardware time collection devices quite quickly. We found the devices they sold to be quite durable.
Out of the box they have more reports than I would have anticipated. Creating new reports was sometimes a task if it was complex but there were usually similar reports you could use as a starter template
While AspenOne Supply Chain Management generate a wealth of data and information, the ability to organize and create reports can be time consuming as well as steep learning curve.
While incremental updates are predictable, AspenOne major version updates can be difficult to implement with wide user impact causing more downtime than we prefer.
Report merge and legacy version conversion tools can be made easier to use with more GUI (graphical user interface) options and less command base as well as status progress graphic and confirmation of completion would be very helpful.
After spending close to 5 years to decide on which payroll product to acquire for our University, I cannot image we would switch now that we have it in use.
EmpCenter is a new software to the company however, I only trained on the old software for a few months before EmpCenter was introduced. I think EmpCenter has a smoother data entry process and can run more in depth reports, but since this is the system I know best I cannot accurately compare it to previous software.
AspenOne Supply Chain Management was a cheaper alternative to SAP HANA and while as not feature-ful and not as easy to integrate with SAP data, the interface was easy enough to configure without the need for HANA. It was also easier and quicker to deploy and implement which alleviated our business pain point. It's like an old saying the best software is the one you can use, now! Our management and supply chain team members have been happy with the product and very few complaints arise from the production usage or performance.
EmpCenter has reduced the amount of time administrators are spending on payroll. Certainly it has made our entry to our pay system more efficient since we can simply load the data from the time keeping system and we are not collecting actual physical signatures and paper timesheets that must be reviewed for accuracy and completeness. The system does this for us and some automatic calculating of certain pay due that we were hand adding. However the feedback I am getting is that the supervisors feel their work has been increased greatly. They are spending more time correcting and approving time. Essentially the work we were doing in our central offices to review and correct time the supervisor must now do as they approve the time. We have now asked them to be more responsible for proper reporting and use which requires they know more about the rules and many different aspects of pay than they had before. We have employees who are union represented and get some benefits from the contract others do not receive, contract employees who have certain pay aspects in their contracts that must be known, as well as temporary employees and students who get very different pay from the other employees. While some things have been programmed for the system to know and handle, some things must be added to the time sheet to pay properly or the way time is reported is different (some clock out for lunch some don't) supervisors must now know these differences while that used to be a role that was more mine as an administrator. Now I just help them and audit and review.
We needed AspenOne Supply Chain Management quickly back in 2013 since our biggest pain point was tracking movement of products and ability for multiple departments and locations to access the information to complete their responsibilities within the organization. Was able to successfully implement in three quarters for go-live.
Since our initiation implementation our two major version upgrades did not go as smooth as we would like causing downtime of user access and the system does not have flexibility to run previous version while upgrading to new version. Upgrade path needs to improve to minimize downtime.
The business reported quick ROI of better than expected results and the software paid for itself in under three years which beats projection.
Centralized implementation makes disaster recovery (DR) configuration easier to manage.
