AdvancedMD vs. Gazelle PMS (discontinued) vs. Phreesia

It would be well suited for an initial user. If you are starting a practice and have nothing in place, it might be great. However, if you are a current EMR user of a different platform and have more than a hundred patients; don’t waste your time. This is a hands-off company that, in my opinion, will do nothing to support your efforts. We have a practice of 11,000 patients and would have had to hire 2 FTE’s to print all the patient data and upload it individually.

Anyone unable to find software specific to their needs- look no further. Gazelle Platform will suit you. The staffing world is suited as there are more variables than one person and one client. There are more variables. This software would cover anything but is maybe not needed for a simple user. This is to solve the problem of dynamics being outside the norm.

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I like that Phreesia sends an automatic registration link days before the patients appointment. Giving the patient time to check in and to also make any payments needed at their fingertips.

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• They provide access to their underlying tables via Open Database Connection (ODBC). This streamlines business intelligence processes greatly.
• The "canned"/"stock" business intelligence tool (Advanced Insight) is very useful.
• Our dedicated customer support representative (Breah Teed) has exceeded our expectations.

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• Adaptability - open to the complex world of staffing
• Highly responsive
• Quick turnaround on edits and initial set up

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• Adding and Deleting provider columns complicated.
• Would have loved to have one point of contact at all times and have that person answer on the third ring (see, this is me really reaching--because as far as my job functions were concerned, the product was absolutely fantastic. I have no complaints).
• Working electronic insurance error reports in the system was a nightmare.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Complicated dashboard
• Too many options for different parts of the process on one page

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Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Phreesia works well with our company. Front desk doesn't have to wait for patients to give their information at the time of check in. This is already done by the patients which gives the front desk staff more time to work on other front desk duties.

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I've only reached out a couple of times and after being bounced around a few times I simply asked for our internal team to look into the particular question I had. I believe they had some turnover at the time but my experience wasn't great.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I have been through implementation of ADP AdvancedMD at other companies and it went smoothly

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

ADP AMD is much easier to learn and navigate than most all of the systems I have worked with, including Greenway and Centricity. The only thing I liked better in Centricity was the ability to run more customized reports, but overall, I would choose AMD any day over those two.

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Gazelle Platform is much more advanced and user-friendly for a candidate scheduling multiple events. This triggers our candidates to easily schedule more interviews which is exactly what we need to save time and secure the candidate a job. Gazelle Platform is the only available software for what we needed. It’s not a simple calendar, it’s use is complex which is what was needed at my last staffing job.

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• We are paying over 5K for absolutely nothing.
• We believe this company does not concern itself with the end-user.
• We identified a large lack of ethics in the organization.

• Gazelle Platform saves us time on taking calls for appointments for multiple location job interviews from many candidates looking for work.
• This has freed up a customer service rep to assist with other duties, so the ROI is positive.
• The initial cost of the Gazelle Platform is made up immediately, as the software will save you so much time and manpower.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info