AdvancedMD vs. LigoLab LIS & RCM Operating Platform

AdvancedMD is appropriate for businesses that desire carte blanche access to the data contained in their entity's database. This is a great system for companies that are data/analytics driven. Unfortunately, the main drawback of the system (inability to accurately track deposit dates of payments) is a CRUCIAL FLAW. If a business is interested in a SIMPLE monthly reconciliation to their bank account, you will struggle with AdvancedMD.

Incentivized

I'd highly recommend LigoLab for any lab environment looking to raise the efficiency of their daily workflow processes. A lot of other platforms require a bit of legwork to fit into a given workflow, but LigoLab is robust and adaptable with ample customer support that will allow you to find the most optimal solution to any issues you're facing. I would recommend it to any smaller lab focusing on anatomic pathology/molecular testing.

Incentivized

• Detailed Aging reports very easy to follow and helpful in our business.
• Navigation around appointment scheduler is excellent.
• Creating custom templates with AMD convenient.
• Best part--when system is slow, I can instantly send feedback on it, and see results soon!

Incentivized

• Simplified Order Entry.
• Efficient Organization of Cases.
• Robust and Adaptable Reporting.
• Compilation of Detailed Statistics.
• Highly Customizable.

Incentivized

• Just recently we had an incident in which none of our employees could access the training.advancemd.com training materials. After extensive trouble shooting it was determined the issue was not with the local network, PC configuration, or firewalling. The AdvanceMD support personnel were not empowered to escalate this case as it should have been. Ultimately a correction in the server configuration for the training materials cleared up the issue, but not with assistance from Tier 1 support personnel.
• Integration with the scanners can be problematic and has been a headache. Even with the Fujitsu scanners, the best in the business, we had challenges and found that some of the Tier 1 support staff were not trained or did not have access to the necessary documentation to fix the issue. The issues were eventually resolved but not without time lost in the process.

Incentivized

• Further customizability of certain core sections to display more information would be useful. There are some times when my users would like to have certain features or implementations available, but due to the restrictive nature of core functionality, these aren't easily configured or possible at times.
• Speed of platform. Due to how the program is implemented, booting it up can take some time on the user end though it is fine once someone enters the LIS environment. Ideally, we'd have faster load times for the program as that is the biggest complaint I receive from our doctors who use multiple systems on a daily basis.

Incentivized

It deserve this rating. Any fresher can access it within one go.

Incentivized

I've only reached out a couple of times and after being bounced around a few times I simply asked for our internal team to look into the particular question I had. I believe they had some turnover at the time but my experience wasn't great.

Incentivized

I have been through implementation of ADP AdvancedMD at other companies and it went smoothly

Incentivized

The only benefit (which ended up being false for us) was the price point. By theory, it is capable of quite a lot, but sadly we never got that far to even be able to try it. We are just paying for a system we are 100% unable to utilize. We ended up staying with our current EHR and will reevaluate it down the road. Definitely will never seek AdvancedMD again.

• The automated connection to our EHR has greatly improved our analytic capabilities.
• Intuitive and efficient interfaces allows us to get new staff up to speed quickly.

Incentivized

• Since we've implemented the platform we've been able to provide our services to more clients by presenting them with a highly functional reporting platform that will efficiently distribute finalized reports to them directly. The ease of access on the platform has made our workflows more efficient and allowed us to reduce turnaround time from receipt of a specimen to final report release.

Incentivized