Affinity vs. BIGContacts

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Affinity
Score 9.3 out of 10
N/A
Affinity (or Project Affinity) headquartered in San Francisco supplies pipeline automation with automatic data and file capture with deduplication, task reminders, sales team efficiency reporting, as well as the platform's machine learning collective intelligence engine for judging the relationship strength salespersons are developing or to uncover the next best lead to contact.N/A
BIGContacts
Score 9.6 out of 10
N/A
BigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.
$9.99
per month per user
Pricing
AffinityBIGContacts
Editions & Modules
No answers on this topic
Business Plan
$9.99
per month per user
Offerings
Pricing Offerings
AffinityBIGContacts
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
AffinityBIGContacts
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Affinity
-
Ratings
BIGContacts
9.6
7 Ratings
22% above category average
Customer data management / contact management00 Ratings9.87 Ratings
Workflow management00 Ratings9.57 Ratings
Territory management00 Ratings9.46 Ratings
Opportunity management00 Ratings9.47 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.57 Ratings
Contract management00 Ratings9.67 Ratings
Quote & order management00 Ratings9.76 Ratings
Interaction tracking00 Ratings9.75 Ratings
Channel / partner relationship management00 Ratings9.75 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Affinity
-
Ratings
BIGContacts
9.7
7 Ratings
25% above category average
Case management00 Ratings9.86 Ratings
Call center management00 Ratings9.56 Ratings
Help desk management00 Ratings9.86 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Affinity
-
Ratings
BIGContacts
9.5
6 Ratings
23% above category average
Lead management00 Ratings9.76 Ratings
Email marketing00 Ratings9.36 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Affinity
-
Ratings
BIGContacts
9.9
6 Ratings
26% above category average
Task management00 Ratings10.06 Ratings
Billing and invoicing management00 Ratings9.86 Ratings
Reporting00 Ratings9.96 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Affinity
-
Ratings
BIGContacts
9.5
4 Ratings
21% above category average
Forecasting00 Ratings9.34 Ratings
Pipeline visualization00 Ratings9.64 Ratings
Customizable reports00 Ratings9.74 Ratings
Customization
Comparison of Customization features of Product A and Product B
Affinity
-
Ratings
BIGContacts
9.3
4 Ratings
21% above category average
Custom fields00 Ratings10.04 Ratings
Custom objects00 Ratings9.44 Ratings
Scripting environment00 Ratings9.04 Ratings
API for custom integration00 Ratings8.74 Ratings
Security
Comparison of Security features of Product A and Product B
Affinity
-
Ratings
BIGContacts
9.8
3 Ratings
16% above category average
Single sign-on capability00 Ratings9.53 Ratings
Role-based user permissions00 Ratings10.03 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Affinity
-
Ratings
BIGContacts
9.7
3 Ratings
28% above category average
Social data00 Ratings10.03 Ratings
Social engagement00 Ratings9.53 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Affinity
-
Ratings
BIGContacts
9.0
3 Ratings
22% above category average
Marketing automation00 Ratings8.53 Ratings
Compensation management00 Ratings9.53 Ratings
Platform
Comparison of Platform features of Product A and Product B
Affinity
-
Ratings
BIGContacts
9.5
3 Ratings
24% above category average
Mobile access00 Ratings9.53 Ratings
Best Alternatives
AffinityBIGContacts
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Clari
Clari
Score 8.1 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Clari
Clari
Score 8.1 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AffinityBIGContacts
Likelihood to Recommend
9.0
(8 ratings)
9.6
(10 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.0
(2 ratings)
9.4
(9 ratings)
Support Rating
9.3
(4 ratings)
9.4
(9 ratings)
User Testimonials
AffinityBIGContacts
Likelihood to Recommend
Affinity
Nudge.ai is well suited for individual contributors without enough time or resource to do proper research on clients/prospects. It may work as well for larger teams, but I don't have experience using Nudge.ai in that environment. Nudge.ai is easy to use, so the onboarding and ramp-up time is quick.
Read full review
ProProfs
BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
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Pros
Affinity
  • Almost all of Adobe Photoshop's features for a fraction of the cost. It was an easy decision for our organization.
  • The interface and most of the features are an almost mirror image of Photoshop. Flat fees instead of high yearly fees are much more desirable for our small team.
  • They have a great support forum for the little one-offs that aren't quite like the Photoshop app, or don't have the same exact name as Photoshop. The forum really helps when this happens. The YouTube support from the company and other users has been very helpful as well.
  • I use Sketch as my primary vector design tool. Affinity allows me to take a .ai, .eps, or other proprietary format and convert it to .svg for use/manipulation with Sketch and back. I can't say enough for this feature. It has helped me stay less pigeon-holed into Adobe products, which have lacked innovation for a long time in my opinion.
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ProProfs
  • easy to track the performance of email campaigns with the help of detailed reports and analytics
  • BigContacts also allows us to define custom triggers for delivering emails
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Cons
Affinity
  • Sometimes interacting with a large data set is a little buggy, i.e. choppy when navigating the page.
  • It would be nice to have a feature, where the status of an opportunity changes automatically when a certain thing happens. For instance, when I send a cold email, the status of a prospect would change from "identified" to "contacted."
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ProProfs
  • There have been some issues with the speed of the software after the upgrade.
  • Looking up contacts could be made easier.
Read full review
Likelihood to Renew
Affinity
We will definitely be renewing. The value for the price we are paying is solid, and we are interested in growing our use to see if we can expand on the value we are getting from Nudge.ai.
Read full review
ProProfs
No answers on this topic
Usability
Affinity
For a regular user of Photoshop, Affinity is a very easy transition. It has all the same features and once you adapt to it, and it provides a quick return on investment.
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ProProfs
BigContacts has stood out from all of them since it offers customization to a great extent. It is easy to customize the sales pipeline, reports, layouts, workflows, etc., to get the most out of them.
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Support Rating
Affinity
I have not had much opportunity to go directly to support, but the training modules that are employed by the company are fantastic. I also find that if I need to understand something, there is always another user ready and willing to share their secrets. As this tool becomes more accepted local communities will also start to organize
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ProProfs
. By eliminating repetitive activities such as follow-ups or data entry, BIGContacts saves a lot of time for us. Did not faced any difficulties while using the software . It is the perfect software to go for
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Alternatives Considered
Affinity
Affinity is the bridge that links our communication through our software workflow.
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ProProfs
As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application. With all relevant data and tasks in one place, it is easier to meet deadlines and customer expectations. We also use the tool to assign tasks to team members and monitor their progress routinely. Moreover, the tool integrates with a number of business applications, enabling us to manage everything from the same platform.
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Return on Investment
Affinity
  • Helps me best manage my relationships, which is a high ROI.
  • Saves me time on data entry which is important to me.
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ProProfs
  • The performance of the mobile version is one area that BigContacts can improve upon to become the most reliable CRM for small businesses.
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ScreenShots