AgentTime Scheduler vs. JustCall

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AgentTime Scheduler
Score 9.4 out of 10
N/A
AgentTime Scheduler is a call center workforce modeling and scheduling option, from Portage Communications.N/A
JustCall
Score 8.3 out of 10
Small Businesses (1-50 employees)
JustCall is an AI-driven customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven…
$30
per month per user
Pricing
AgentTime SchedulerJustCall
Editions & Modules
No answers on this topic
Essentials
$19.00 (1 user minimum)
per month per user
Team
$29.00 (2 users minimum)
per month per user
Pro
$49.00 ( 2 users minimum)
per month per user
Team Plus
$49.00 (2 users minimum)
Talk to Sales! Talk to Sales!
Pro Plus
$89.00 (2 users minimum)
per month per user
Business
Let's Talk! (10 users minimum)
Talk to Sales! Talk to Sales!
Business Plus
Let's Talk! (10 users minimum)
per month per user
Offerings
Pricing Offerings
AgentTime SchedulerJustCall
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOutbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network.
More Pricing Information
Features
AgentTime SchedulerJustCall
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
AgentTime Scheduler
-
Ratings
JustCall
8.8
8 Ratings
9% above category average
Multi-level Interactive Voice Response (IVR)00 Ratings9.08 Ratings
Call reports00 Ratings8.58 Ratings
Directory of employee names00 Ratings9.06 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
AgentTime Scheduler
-
Ratings
JustCall
8.8
8 Ratings
5% above category average
Answering rules00 Ratings8.98 Ratings
Call recording00 Ratings9.07 Ratings
Call park00 Ratings8.57 Ratings
Call screening00 Ratings8.67 Ratings
Message alerts00 Ratings9.07 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
AgentTime Scheduler
-
Ratings
JustCall
8.6
7 Ratings
6% above category average
Audio conferencing00 Ratings8.67 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
AgentTime Scheduler
-
Ratings
JustCall
8.4
5 Ratings
4% above category average
Mobile app for iOS00 Ratings8.24 Ratings
Mobile app for Android00 Ratings8.65 Ratings
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AgentTime SchedulerJustCall
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User Ratings
AgentTime SchedulerJustCall
Likelihood to Recommend
8.0
(2 ratings)
9.4
(8 ratings)
User Testimonials
AgentTime SchedulerJustCall
Likelihood to Recommend
Portage Communications
Easy for employees to adjust everything on time and it has smart scheduling features as compared to other software. AgentTime Scheduler is always one step ahead of others. However, the problem encountered by customers is that they cannot manage to sign in to the system to print schedules prepared for them and we keep getting negative feedback.
Read full review
SaaS Labs
JustCall.Io is well suited as a backbone phone system with many capabilities for small to medium-sized businesses and their sales teams. With its rich feature set, dependable functionality, and developer and integration-friendly architecture, it could be a great solution. The platform is less well suited for those companies that have a well established telephony solution and are only looking to take advantage of one or two of its features, such as SMS for instance. There are probably other solutions that provide the same functionality at a lower price point.
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Pros
Portage Communications
  • Customers can log in the system 7/24 without facing any problems.
  • AgentTime has the best features and safe connections for the staff.
  • Workers can send messages on time when the school has some class cancelations to all students.
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SaaS Labs
  • we can easily export data of calls for 60 days
  • also we will again hear the call recording
  • track the which time how manyu calls we made and all
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Cons
Portage Communications
  • Price of it might be expensive for small business but the product can still be used by any type of business.
  • Logging into the system is taking some time. It should be checked to see what is going on inside the system.
  • The scheduled time which is sent via e-mail is not received on time. It may have some bug problems.
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SaaS Labs
  • There is no incoming call number recognition, the system sets an unknown number for the incoming call.
  • When there is no call save log, there is a loss of time as the user has to restart the device.
  • Incoming calls are lost due to excessive waiting so that they can be transferred to another user (sales support).
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Alternatives Considered
Portage Communications
I think AgentTime Scheduler truly does exactly what is needed from me on a day to day. It is the only scheduler I have used since being with the company
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SaaS Labs
It will be compared to the quality of the service and that it is accessible to medium or small companies. It is not a tool that requires greater complexities and its functionality is quite extensive. You will discover that the benefits are more than the problems that you may have.
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Return on Investment
Portage Communications
  • Customers experiencing sign-in problems.
  • Taking responses from our staff on time satisfies our customers.
  • The software is truly confidential and safe. This is first thing what we users are looking for and AgentTime has this.
Read full review
SaaS Labs
  • Positive impact as it has helped the business with a better communication.
  • I wish the latest messages would be on top!
Read full review
ScreenShots

JustCall Screenshots

Screenshot of Agent AvailabilityScreenshot of SMS AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Tone Analysis