AgileBlue vs. RMail

In my opinion, AgileBlue excels for small teams with a breadth of platforms and responsibilities under their umbrella. If ones organization has independent security, network, patch, etc. departments, AgileBlue may feel redundant.

Incentivized

RMail is great for sending emails with information that is sensitive but that the recipient is not going to put a lot of work into retrieving. I do psychological evaluations for criminal courts and I use it to send reports to courts and attorneys. I need to use something compatible with HIPAA privacy rules, which courts and attorneys are typically not as concerned about. If they had to use a password or go to an outside web address to retrieve the email, they wouldn't do it. It's also common for an attorney to say they didn't get an email, but I always know if they did or not, and I have clear documentation of it, which is important in legal cases.

• They are extremely quick identifying any potentially unusual activity
• They make it easy for us to ensure that our employees can log in from other countries without triggering suspicious activity lock-outs when they travel.
• Our quarterly meet-ups are a great way to keep my team up to date in the current cloud security scene, as well as to make sure we're doing everything we can to keep our users safe.

• Read receipts tell you the time a message was actually opened
• The electronic signature feature is nice, and usually not included with these types of services
• Many times, a recipient doesn't need a password to open their email. RMail leverages TLS technology in most cases
• Recipients do have the option of creating an account, but generally they don't need to
• Outlook integration is very easy to set up
• Gmail integration within Chrome is pretty amazing

• the web ui can be wonky at times but overall its great.
• the agent when installed with sys log can get flakey
• Fire a webhook when alerts occur

Incentivized

• Program plug-in crashes on occasion.
• Issues can arise if your computer's clock is not synced to RMail's time servers.
• Setup was initially tedious (but has gotten much better since 2019).

Incentivized

I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).

I give it a 9 because it has so much more information than other tools we've used in the past. That is great, but it can get a little overwhelming when trying to narrow down exactly what you need to see. I will say, though, the information has gotten a lot easier to digest with the rollout of their new AI features.

Incentivized

It is as simple as downloading a plug-in or installing a chrome extension, then you click a button to use it. The interface is straightforward.

Works well routinely without problems.

I have never contacted support.

Support is easy to access via email or phone. They also reach out to you periodically with new features, but they aren't intrusive about it. I usually appreciate it when I get an email from RMail, which is not very often.

Works great.

AgileBlue integrates as a partner to SentinelOne - allowing out MSSP to have insights into both platforms. Using AgileBlue as an escalation management tool allows false positive results to get handled quickly, low severity alerts to be dealt with before escalations, and high severity alerts to get forwarded to the appropriate members of higher-level triage teams

Incentivized

RMail is really useful when wanting to send important encrypted information, and have control of what happens on the other end. It also comes with a complete set of features that help in any other way you can imagine. I've been through other products, and nothing compares to it.

• Having AgileBlue as our cyber security watchdogs gives that peace of mind knowing that they are on the cutting edge of cyber security and are real pros.

• There's not much ROI, because we don't get it much cheaper than the list price.
• However, being able to offer this service strengthens our service offerings.