Agiled vs. Veeva CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agiled
Score 9.5 out of 10
N/A
Agiled is presented as an all-in-one business management app, supporting task and project management, and including a CRM, from the company of the same name in Houston.N/A
Veeva CRM
Score 7.6 out of 10
N/A
Veeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A
Pricing
AgiledVeeva CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AgiledVeeva CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AgiledVeeva CRM
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
AgiledVeeva CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Agiled
6.0
1 Ratings
24% below category average
Veeva CRM
9.1
4 Ratings
17% above category average
Customer data management / contact management4.01 Ratings10.04 Ratings
Workflow management3.01 Ratings9.04 Ratings
Territory management7.01 Ratings7.04 Ratings
Opportunity management9.01 Ratings8.03 Ratings
Contract management9.01 Ratings10.03 Ratings
Quote & order management9.01 Ratings9.03 Ratings
Interaction tracking1.01 Ratings10.04 Ratings
Channel / partner relationship management6.01 Ratings9.03 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings10.03 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Agiled
6.0
1 Ratings
22% below category average
Veeva CRM
9.3
3 Ratings
21% above category average
Case management10.01 Ratings10.03 Ratings
Help desk management2.01 Ratings10.02 Ratings
Call center management00 Ratings8.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Agiled
2.0
1 Ratings
116% below category average
Veeva CRM
8.5
3 Ratings
12% above category average
Lead management3.01 Ratings9.03 Ratings
Email marketing1.01 Ratings8.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Agiled
6.7
1 Ratings
12% below category average
Veeva CRM
9.7
3 Ratings
25% above category average
Task management4.01 Ratings10.03 Ratings
Billing and invoicing management9.01 Ratings10.03 Ratings
Reporting7.01 Ratings9.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Agiled
4.5
1 Ratings
51% below category average
Veeva CRM
8.7
4 Ratings
14% above category average
Forecasting1.01 Ratings8.03 Ratings
Customizable reports8.01 Ratings9.04 Ratings
Pipeline visualization00 Ratings9.03 Ratings
Customization
Comparison of Customization features of Product A and Product B
Agiled
10.0
1 Ratings
28% above category average
Veeva CRM
8.8
4 Ratings
15% above category average
API for custom integration10.01 Ratings10.04 Ratings
Custom fields00 Ratings8.04 Ratings
Custom objects00 Ratings7.04 Ratings
Scripting environment00 Ratings10.03 Ratings
Security
Comparison of Security features of Product A and Product B
Agiled
9.0
1 Ratings
8% above category average
Veeva CRM
9.5
4 Ratings
13% above category average
Single sign-on capability10.01 Ratings9.04 Ratings
Role-based user permissions8.01 Ratings10.04 Ratings
Platform
Comparison of Platform features of Product A and Product B
Agiled
4.0
1 Ratings
61% below category average
Veeva CRM
10.0
4 Ratings
28% above category average
Mobile access4.01 Ratings10.04 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Agiled
-
Ratings
Veeva CRM
8.5
1 Ratings
16% above category average
Social data00 Ratings8.01 Ratings
Social engagement00 Ratings9.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Agiled
-
Ratings
Veeva CRM
9.0
2 Ratings
23% above category average
Marketing automation00 Ratings9.02 Ratings
Compensation management00 Ratings9.01 Ratings
Best Alternatives
AgiledVeeva CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AgiledVeeva CRM
Likelihood to Recommend
7.0
(1 ratings)
9.0
(4 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
AgiledVeeva CRM
Likelihood to Recommend
Agiled
Agiled is suited for submitting contracts and getting them signed quickly with the help of their public links and digital signature features. It is also well suited for submitting invoices to clients and getting them paid with their PayPal and Wise integration. Organizing and keeping track of a large database of clients and leads may be difficult since the CRM doesn't currently support email and message tracking per client but does offer multiple clients per project which is helpful for managing complex projects with multiple team members and clients.
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Veeva Systems
Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
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Pros
Agiled
  • Invoicing
  • Business overview
  • Contracts
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Veeva Systems
  • Commercial Cloud
  • Sunrise UI
  • Multi device support from browser, iOS devices
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Cons
Agiled
  • CRM
  • Proposals
  • Scheduling
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Veeva Systems
  • There is no offline version of the app so it is hard for field staffs to access where internet connectivity is not strong
  • Can be expensive specially for a smaller company as it is based on SAAS platform
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Usability
Agiled
While some of the book keeping features of Agiled have helped me to keep my business in order and provide contracts and invoices to my clients online so we don't need to meet in person every time, the main reason I bought Agiled was to keep track of leads and client communication to better understand what is and isn't working in terms of lead acquisition. This has not been easy since Agiled still can't track communication well and is still clunky when viewing and organizing contacts. I hope it will improve as the team behind it seems to be working hard.
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Veeva Systems
No answers on this topic
Support Rating
Agiled
Every time I reach out to Agiled they get back with me very quickly and seem to want to help me. They are constantly releasing updates and improvements which makes me hopeful for the future. I look forward to the day automation and CRM improvements are made. This will be a game changer.
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Veeva Systems
No answers on this topic
Alternatives Considered
Agiled
No answers on this topic
Veeva Systems
Better for field based medical personnel when recording Medical calls.
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Return on Investment
Agiled
  • Better keep track of contracts
  • Better understand income and expenses
  • Centralized business details
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Veeva Systems
  • Oftentimes it is the field sales force that heavily influence the choice of the CRM solution. It appears that many of our field sales force prefer Veeva. Happy reps = more actively used CRM = clearer understanding of the reps' activities.
  • Veeva offer 2 implementation versions - out of the box implementation (around 6-8 weeks to install) and 'all singing, all dancing' implementation (based on the length of your specific string). You can pick one and therefore influence your ROI accordingly.
  • Again, as Veeva CRM is pretty much a de facto CRM solution, this is good for scalability if/when rolling it out across multiple regions/branches
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ScreenShots