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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agiline CRM

    Score8.1 out of 10
    N/AAgiline CRM is a customer relationship management (CRM) software. It is built around features like sales automation, marketing automation, customer service / help desk, and contact management.N/A

    BIGContacts

    Score9.6 out of 10
    N/ABigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.

    $9.99

    per month per user

    Pricing
    Agiline CRMBIGContacts
    Editions & Modules
    No answers on this topic
    Business Plan
    $9.99
    per month per user
    Offerings
    Pricing Offerings
    Agiline CRMBIGContacts
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Agiline CRMBIGContacts
    Considered Both Products
    Agiline LLC
    No answer on this topic
    ProProfs
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    8 Answers
    Features
    Agiline CRMBIGContacts
    Sales Force Automation
    Comparison of Sales Force Automation features of Agiline CRM and BIGContacts
    Feature
    Agiline CRM
    9.2
    1 Ratings
    16% above category average
    BIGContacts
    9.6
    7 Ratings
    20% above category average
    Customer data management / contact management9.01 Ratings9.87 Ratings
    Workflow management9.01 Ratings9.57 Ratings
    Territory management10.01 Ratings9.46 Ratings
    Opportunity management9.01 Ratings9.47 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings9.57 Ratings
    Contract management9.01 Ratings9.67 Ratings
    Quote & order management10.01 Ratings9.76 Ratings
    Interaction tracking9.01 Ratings9.75 Ratings
    Channel / partner relationship management9.01 Ratings9.75 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Agiline CRM and BIGContacts
    Feature
    Agiline CRM
    9.3
    1 Ratings
    19% above category average
    BIGContacts
    9.7
    7 Ratings
    23% above category average
    Case management10.01 Ratings9.86 Ratings
    Call center management9.01 Ratings9.56 Ratings
    Help desk management9.01 Ratings9.86 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Agiline CRM and BIGContacts
    Feature
    Agiline CRM
    9.5
    1 Ratings
    21% above category average
    BIGContacts
    9.5
    6 Ratings
    21% above category average
    Lead management10.01 Ratings9.76 Ratings
    Email marketing9.01 Ratings9.36 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Agiline CRM and BIGContacts
    Feature
    Agiline CRM
    9.3
    1 Ratings
    19% above category average
    BIGContacts
    9.9
    6 Ratings
    25% above category average
    Task management9.01 Ratings10.06 Ratings
    Billing and invoicing management10.01 Ratings9.86 Ratings
    Reporting9.01 Ratings9.96 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Agiline CRM and BIGContacts
    Feature
    Agiline CRM
    9.0
    1 Ratings
    16% above category average
    BIGContacts
    9.5
    4 Ratings
    22% above category average
    Forecasting9.01 Ratings9.34 Ratings
    Pipeline visualization9.01 Ratings9.64 Ratings
    Customizable reports9.01 Ratings9.74 Ratings
    Customization
    Comparison of Customization features of Agiline CRM and BIGContacts
    Feature
    Agiline CRM
    8.5
    1 Ratings
    11% above category average
    BIGContacts
    9.3
    4 Ratings
    20% above category average
    Custom fields9.01 Ratings10.04 Ratings
    Custom objects8.01 Ratings9.44 Ratings
    Scripting environment8.01 Ratings9.04 Ratings
    API for custom integration9.01 Ratings8.74 Ratings
    Security
    Comparison of Security features of Agiline CRM and BIGContacts
    Feature
    Agiline CRM
    9.0
    1 Ratings
    7% above category average
    BIGContacts
    9.8
    3 Ratings
    15% above category average
    Single sign-on capability9.01 Ratings9.53 Ratings
    Role-based user permissions9.01 Ratings10.03 Ratings
    Social CRM
    Comparison of Social CRM features of Agiline CRM and BIGContacts
    Feature
    Agiline CRM
    9.5
    1 Ratings
    23% above category average
    BIGContacts
    9.7
    3 Ratings
    25% above category average
    Social data10.01 Ratings10.03 Ratings
    Social engagement9.01 Ratings9.53 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Agiline CRM and BIGContacts
    Feature
    Agiline CRM
    9.5
    1 Ratings
    23% above category average
    BIGContacts
    9.0
    3 Ratings
    18% above category average
    Marketing automation9.01 Ratings8.53 Ratings
    Compensation management10.01 Ratings9.53 Ratings
    Platform
    Comparison of Platform features of Agiline CRM and BIGContacts
    Feature
    Agiline CRM
    9.0
    1 Ratings
    17% above category average
    BIGContacts
    9.5
    3 Ratings
    22% above category average
    Mobile access9.01 Ratings9.53 Ratings
    Best Alternatives
    Agiline CRMBIGContacts
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Agiline CRMBIGContacts
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.6
    (10 ratings)
    Usability
    9.0
    (1 ratings)
    9.4
    (9 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.4
    (9 ratings)
    User Testimonials
    Agiline CRMBIGContacts
    Likelihood to Recommend
    Agiline LLC
    Agiline CRM is a tool one must have installed in their company in order to manage and strengthen the bond with their clients. How cool is that to use a tool which is user-friendly and is helping you in almost everything. Its contact management feature is amazing along with the marketing automation feature. Agiline CRM is a tool that has made Customer relation management quite handy.
    Incentivized
    Read full review
    ProProfs
    BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
    Read full review
    Pros
    Agiline LLC
    • Its marketing automation feature is fast and dynamic.
    • It has the capacity to hold many contacts intact and manages them amazingly.
    • Its interface is easy and not complex for beginners.
    Incentivized
    Read full review
    ProProfs
    • easy to track the performance of email campaigns with the help of detailed reports and analytics
    • BigContacts also allows us to define custom triggers for delivering emails
    Read full review
    Cons
    Agiline LLC
    • I have found its import of contacts quite complex.
    • It doesn’t work well with some of the browsers.
    Incentivized
    Read full review
    ProProfs
    • There have been some issues with the speed of the software after the upgrade.
    • Looking up contacts could be made easier.
    Read full review
    Usability
    Agiline LLC
    Agiline CRM is [a] well-designed tool for marketing automation and for Contact management my overall experience is great with it. The customer support of Agiline is amazing. We had to get in contact
    with them twice and found them highly responsive and professional people
    having complete command of the product which eventually facilitated us
    in solving our problem.
    Incentivized
    Read full review
    ProProfs
    BigContacts has stood out from all of them since it offers customization to a great extent. It is easy to customize the sales pipeline, reports, layouts, workflows, etc., to get the most out of them.
    Read full review
    Support Rating
    Agiline LLC
    Its features like sales automation have helped in saving our time and with the help of this tool, we can keep the data of our loyal clients safe in one place. It has multiple features to facilitate one's experience. But its price is not good. Agiline CRM is a tool that has made customer relation management quite handy.
    Incentivized
    Read full review
    ProProfs
    . By eliminating repetitive activities such as follow-ups or data entry, BIGContacts saves a lot of time for us. Did not faced any difficulties while using the software . It is the perfect software to go for
    Read full review
    Alternatives Considered
    Agiline LLC
    Agiline CRM is a magic tool with multiple features and works so well with our business. The working of Agiline CRM. is fast but on the other hand, the speed of action of 1CRM was not so good and was clunky. Above all 1CRM wasted our time as that was so difficult tool to understand.
    Incentivized
    Read full review
    ProProfs
    As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application. With all relevant data and tasks in one place, it is easier to meet deadlines and customer expectations. We also use the tool to assign tasks to team members and monitor their progress routinely. Moreover, the tool integrates with a number of business applications, enabling us to manage everything from the same platform.
    Read full review
    Return on Investment
    Agiline LLC
    • Its customer service is perfect and gives timely responses.
    • Price is unfair and should be decreased.
    • Not browser friendly.
    Incentivized
    Read full review
    ProProfs
    • The performance of the mobile version is one area that BigContacts can improve upon to become the most reliable CRM for small businesses.
    Read full review
    ScreenShots