Agiline CRM vs. BIGContacts

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agiline CRM
Score 8.3 out of 10
N/A
Agiline CRM is a customer relationship management (CRM) software. It is built around features like sales automation, marketing automation, customer service / help desk, and contact management.N/A
BIGContacts
Score 9.6 out of 10
N/A
BigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.
$9.99
per month per user
Pricing
Agiline CRMBIGContacts
Editions & Modules
No answers on this topic
Business Plan
$9.99
per month per user
Offerings
Pricing Offerings
Agiline CRMBIGContacts
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Agiline CRMBIGContacts
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Agiline CRM
9.2
1 Ratings
18% above category average
BIGContacts
9.6
7 Ratings
22% above category average
Customer data management / contact management9.01 Ratings9.87 Ratings
Workflow management9.01 Ratings9.57 Ratings
Territory management10.01 Ratings9.46 Ratings
Opportunity management9.01 Ratings9.57 Ratings
Integration with email client (e.g., Outlook or Gmail)9.01 Ratings9.57 Ratings
Contract management9.01 Ratings9.67 Ratings
Quote & order management10.01 Ratings9.76 Ratings
Interaction tracking9.01 Ratings9.75 Ratings
Channel / partner relationship management9.01 Ratings9.75 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Agiline CRM
9.3
1 Ratings
21% above category average
BIGContacts
9.7
7 Ratings
26% above category average
Case management10.01 Ratings9.86 Ratings
Call center management9.01 Ratings9.56 Ratings
Help desk management9.01 Ratings9.86 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Agiline CRM
9.5
1 Ratings
23% above category average
BIGContacts
9.5
6 Ratings
23% above category average
Lead management10.01 Ratings9.76 Ratings
Email marketing9.01 Ratings9.36 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Agiline CRM
9.3
1 Ratings
20% above category average
BIGContacts
9.9
6 Ratings
26% above category average
Task management9.01 Ratings10.06 Ratings
Billing and invoicing management10.01 Ratings9.86 Ratings
Reporting9.01 Ratings9.96 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Agiline CRM
9.0
1 Ratings
17% above category average
BIGContacts
9.5
4 Ratings
22% above category average
Forecasting9.01 Ratings9.34 Ratings
Pipeline visualization9.01 Ratings9.64 Ratings
Customizable reports9.01 Ratings9.74 Ratings
Customization
Comparison of Customization features of Product A and Product B
Agiline CRM
8.5
1 Ratings
12% above category average
BIGContacts
9.3
4 Ratings
21% above category average
Custom fields9.01 Ratings10.04 Ratings
Custom objects8.01 Ratings9.44 Ratings
Scripting environment8.01 Ratings9.04 Ratings
API for custom integration9.01 Ratings8.74 Ratings
Security
Comparison of Security features of Product A and Product B
Agiline CRM
9.0
1 Ratings
8% above category average
BIGContacts
9.8
3 Ratings
16% above category average
Single sign-on capability9.01 Ratings9.53 Ratings
Role-based user permissions9.01 Ratings10.03 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Agiline CRM
9.5
1 Ratings
27% above category average
BIGContacts
9.7
3 Ratings
29% above category average
Social data10.01 Ratings10.03 Ratings
Social engagement9.01 Ratings9.53 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Agiline CRM
9.5
1 Ratings
28% above category average
BIGContacts
9.0
3 Ratings
23% above category average
Marketing automation9.01 Ratings8.53 Ratings
Compensation management10.01 Ratings9.53 Ratings
Platform
Comparison of Platform features of Product A and Product B
Agiline CRM
9.0
1 Ratings
18% above category average
BIGContacts
9.5
3 Ratings
23% above category average
Mobile access9.01 Ratings9.53 Ratings
Best Alternatives
Agiline CRMBIGContacts
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Agiline CRMBIGContacts
Likelihood to Recommend
9.0
(1 ratings)
9.6
(10 ratings)
Usability
9.0
(1 ratings)
9.4
(9 ratings)
Support Rating
9.0
(1 ratings)
9.4
(9 ratings)
User Testimonials
Agiline CRMBIGContacts
Likelihood to Recommend
Agiline LLC
Agiline CRM is a tool one must have installed in their company in order to manage and strengthen the bond with their clients. How cool is that to use a tool which is user-friendly and is helping you in almost everything. Its contact management feature is amazing along with the marketing automation feature. Agiline CRM is a tool that has made Customer relation management quite handy.
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ProProfs
BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
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Pros
Agiline LLC
  • Its marketing automation feature is fast and dynamic.
  • It has the capacity to hold many contacts intact and manages them amazingly.
  • Its interface is easy and not complex for beginners.
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ProProfs
  • easy to track the performance of email campaigns with the help of detailed reports and analytics
  • BigContacts also allows us to define custom triggers for delivering emails
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Cons
Agiline LLC
  • I have found its import of contacts quite complex.
  • It doesn’t work well with some of the browsers.
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ProProfs
  • There have been some issues with the speed of the software after the upgrade.
  • Looking up contacts could be made easier.
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Usability
Agiline LLC
Agiline CRM is [a] well-designed tool for marketing automation and for Contact management my overall experience is great with it. The customer support of Agiline is amazing. We had to get in contact
with them twice and found them highly responsive and professional people
having complete command of the product which eventually facilitated us
in solving our problem.
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ProProfs
BigContacts has stood out from all of them since it offers customization to a great extent. It is easy to customize the sales pipeline, reports, layouts, workflows, etc., to get the most out of them.
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Support Rating
Agiline LLC
Its features like sales automation have helped in saving our time and with the help of this tool, we can keep the data of our loyal clients safe in one place. It has multiple features to facilitate one's experience. But its price is not good. Agiline CRM is a tool that has made customer relation management quite handy.
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ProProfs
. By eliminating repetitive activities such as follow-ups or data entry, BIGContacts saves a lot of time for us. Did not faced any difficulties while using the software . It is the perfect software to go for
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Alternatives Considered
Agiline LLC
Agiline CRM is a magic tool with multiple features and works so well with our business. The working of Agiline CRM. is fast but on the other hand, the speed of action of 1CRM was not so good and was clunky. Above all 1CRM wasted our time as that was so difficult tool to understand.
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ProProfs
As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application. With all relevant data and tasks in one place, it is easier to meet deadlines and customer expectations. We also use the tool to assign tasks to team members and monitor their progress routinely. Moreover, the tool integrates with a number of business applications, enabling us to manage everything from the same platform.
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Return on Investment
Agiline LLC
  • Its customer service is perfect and gives timely responses.
  • Price is unfair and should be decreased.
  • Not browser friendly.
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ProProfs
  • The performance of the mobile version is one area that BigContacts can improve upon to become the most reliable CRM for small businesses.
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ScreenShots