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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AI Shift VoiceAgent

    Score8.4 out of 10
    N/AJapanese company AI Shift offers VoiceAgent, the company's conversation chatbot and AI answering assistant.N/A

    ChatGPT

    Score8.9 out of 10
    N/AOpenAI offers ChatGPT, an advanced general intelligence (AGI) chatbot which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response.

    $0

    per month

    Conversica

    Score4 out of 10
    Mid-Size Companies (51-1,000 employees)
    Conversica provides lead management software for marketing, inside sales and sales groups.

    $1,499

    per installation

    Pricing
    AI Shift VoiceAgentChatGPTConversica
    Editions & Modules
    No answers on this topic
    Free
    $0
    per month
    Plus
    $20
    per month
    Team
    $30
    per month per user
    Pro
    $200
    per month
    Enterprise
    Contact Sales
    Starter Edition
    $1,499
    per installation
    Offerings
    Pricing Offerings
    AI Shift VoiceAgentChatGPTConversica
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoYesYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details——A Conversica subscription includes an unlimited number of seats for marketers, sales reps and managers. Different editions include different levels of functionality to match your needs. The service is a monthly subscription with an annual commitment.
    More Pricing Information
    Community Pulse
    AI Shift VoiceAgentChatGPTConversica
    Considered Multiple Products
    AI Shift
    No answer on this topic
    OpenAI
    No answer on this topic
    Conversica
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    23 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    22 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    22 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    19 Answers
    No answers on this topic
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    AI Shift VoiceAgentChatGPTConversica
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    Piper the AI SDR by Qualified
    Score8.9 out of 10
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    Sprinklr Service
    Score7.9 out of 10
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    User Ratings
    AI Shift VoiceAgentChatGPTConversica
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.1
    (22 ratings)
    9.3
    (95 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    8.5
    (6 ratings)
    Usability
    10.0
    (1 ratings)
    9.1
    (21 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    8.9
    (73 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    8.1
    (49 ratings)
    User Testimonials
    AI Shift VoiceAgentChatGPTConversica
    Likelihood to Recommend
    AI Shift
    I would recommend AI Messenger Chatbot to my colleague. It will be helpful to them especially when they want or to search something. It also helps to generate AI images that look so real. It helps also to enhance our customer service and to show more empathy. It helps lot in different ways.
    Incentivized
    Read full review
    OpenAI
    I’d definitely recommend ChatGPT to anyone as a great introduction to generative AI and as a starting point in research, writing, brainstorming, or general questions or judgement questions. It can be a great tool to use when you don’t necessarily need an accurate answer. For example, I wouldn’t let it calculate my taxes, but I’d use it to ask some general tax questions, then ask for sources and then verify by checking those sources. I also love ChatGPT for writing and questions - it’s great for emails, creating templates and outlines, and for generating spreadsheet formulas.
    Incentivized
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    Conversica
    Conversica is an excellent tool if you have a large database of potential students, sales leads, or other forms of potential customers/users. It does not replace human interaction, but instead supplements it - allowing your admissions/sales/retention team to spend their time with those individuals that are in most need of assistance - whether that be because they are "hot leads" for a sale, students with a sincere interest, or customers needing assistance beyond the capabilities of an automatic system.
    Incentivized
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    Pros
    AI Shift
    • Automotive conversation.
    • Generate AI images.
    • Enhance engagement.
    Incentivized
    Read full review
    OpenAI
    • Saves time by generating content about a specific topic very quickly
    • Allows us to quickly learn information online (from various sources or even a single lengthy article) into more summed up digestible paragraphs (and even bullet points)
    • Can autogenerate content on a vast amount of topics
    Incentivized
    Read full review
    Conversica
    • Conversica is great at working low level leads and surfacing those that are in fact interested in your product or service.
    • Conversica is also useful in weeding out leads that are not strong.
    • Since Conversica is sending emails to various prospects, customers and opportunities, it allows sales, account managers, service etc, to focus on other activities, thereby saving time and freeing up resources.
    Incentivized
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    Cons
    AI Shift
    No answers on this topic
    OpenAI
    • Wish it had support for better slides generation. Sometimes we found ourselves using chatgpt to outline a presentation but build it ourselves or use a tool like Gamma
    • Maybe a chepear $10 plan. In some countries the US dollar can be expensive and $20 goes a long way.
    • I wish you could make projects with more files. They limit it. Or make the limit based on the content, not the number of files per se
    Incentivized
    Read full review
    Conversica
    • The method of standing up campaigns can be a little tedious for administrators because it uses copy/paste of Salesforce Campaign ID instead of just searching for active Salesforce campaigns.
    • Understanding the conversation path options that the AI could take is improving greatly, but can still use some improvements for admin awareness when standing up a new conversation.
    • Understanding what conversation types exist and how they differ from one another is sometimes difficult to self-serv, but the Conversica team is always very good about helping out explaining these.
    Incentivized
    Read full review
    Likelihood to Renew
    AI Shift
    No answers on this topic
    OpenAI
    ChatGPT is a powerful assistant. As long as you understand what it is you're looking for in its results, it can save you a lot of time due to its ability to do the heavy lifting for you. This frees your time up to enable you to concentrate on other tasks.
    Incentivized
    Read full review
    Conversica
    Tool is extremely powerful but comes with a heavy price tag. As long as we close more than 30 deals with year with Conversica's assistance it will be an easy choice to renew. If we don't we will have to figure out if these funds are best spent in other lead generation places.
    Read full review
    Usability
    AI Shift
    I will give 10/10. For me, it became 24/7 AI chat support. It also helps to improve customer satisfaction because it enhances our customer service skills. It helps us to become an effective customer service support. It became our partner and guide at work. I love every feature on this bot.
    Incentivized
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    OpenAI
    It's a potent utility tool, personally and professionally. It’s also very convenient - it can be used for a wide range of things and scenarios, and when used correctly, it usually produces dependable results in
    seconds. I would give it a full 10 if it didn't hallucinate as much as it does, and the image generator was more accurate.
    Incentivized
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    Conversica
    Standalone, it's very easy to use. It becomes a little more complicated when you're working with it as an integration in Salesforce.
    Incentivized
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    Support Rating
    AI Shift
    No answers on this topic
    OpenAI
    Their responses are always professional , although they delay sometimes
    Read full review
    Conversica
    Our account manager and support rep have been extremely helpful in helping us get the system where we wanted it. Given our original use case as a lead qualifier, a lot of the conversations needed to be altered or exceptions created in order to provide the customization we needed. Our AM and support rep were able to accommodate most of our requests and were extremely helpful in working with us on a solution.
    Incentivized
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    Implementation Rating
    AI Shift
    No answers on this topic
    OpenAI
    No answers on this topic
    Conversica
    The implementation went smoothly. The only advice I would give for anybody looking to integrate Conversica with Salesforce is to ensure that either you or somebody within your organization has experience with process builder as you'll need to create some processes to force your leads into Salesforce campaigns for the Conversica system to pick them up.
    Incentivized
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    Alternatives Considered
    AI Shift
    No answers on this topic
    OpenAI
    I find that ChatGPT has the best overall system for user-friendly Ai. I like the customization options of this tool in comparison to others. The ease of setting up a custom GPT with knowledge and resources is great - you don't get that in other tools. I also like the ability to embed the application directly into the browser or computer. This is powerful and opens up addition features or tools
    Incentivized
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    Conversica
    I haven't looked into many other conversational ai products - we received a solid recommendation about using this and have been happy with the process and experience. Price was also pretty good, so we didn't feel a need to shop around on that front. If things change I'll do that homework, but we're happy for now
    Incentivized
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    Return on Investment
    AI Shift
    • Customer interaction.
    • AI chat support 24/7.
    Incentivized
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    OpenAI
    • I can solve problems quickly. What would take some time, for example, writing an SPF string, ChatGPT can do it correctly in seconds if I it gives the correct information.
    • The best tool I've ever used for research. For example, I can ask ChatGPT to list all the villages, cities and townships in a specific county. And provide the URL link for each.
    • Problems that seem unsolvable, i.e. why is Gmal rejecting every message from our list server is answered with a number of suggestions that I can follow up with.
    • Basically, has elimited a tech support position in our company.
    Incentivized
    Read full review
    Conversica
    • We have found that each conversation type has a different ROI. Some are very hard to report off of, whereas others are easy. this is because some are more built around building awareness of what we offer where they may not purchase it for months down the line.
    • Has helped us to save on salaries. If staff were to try to do the same thing our AI Assistant does, it would take them many hours to be as successful.
    Incentivized
    Read full review
    ScreenShots

    Conversica Screenshots

    Screenshot of Dashboard showing an overview of important metrics, like response rates, hot leads and top-performing lead sources