Airship vs. Media Shield

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Airship
Score 8.7 out of 10
N/A
The Airship Experience Platform provides an end-to-end solution for unifying experiences across channels and capturing value across the entire customer lifecycle.N/A
Media Shield
Score 0.0 out of 10
Small Businesses (1-50 employees)
Media Shield is a digital marketing agency and SaaS platform designed to help small businesses streamline customer engagement, automate workflows, and drive growth. The platform's features include a CRM, marketing automation, reputation management, lead generation, and website solutions, Media Shield combined with the ultimate goal of helping businesses to optimize their online presence.
$147
per month per account
Pricing
AirshipMedia Shield
Editions & Modules
No answers on this topic
Basic
$147
per month per account
Pro
$297
per month per account
Premium
$497
per month per account
Offerings
Pricing Offerings
AirshipMedia Shield
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsUp to a 15% discount available for annual pricing.
More Pricing Information
Community Pulse
AirshipMedia Shield
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AirshipMedia Shield
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Enterprises
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User Ratings
AirshipMedia Shield
Likelihood to Recommend
8.8
(18 ratings)
-
(0 ratings)
Usability
6.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
AirshipMedia Shield
Likelihood to Recommend
Airship (formerly Urban Airship)
Well-Suited for: 1. Mobile App Notifications: Ideal for targeted push notifications in apps. 2. Customer Segmentation: Effective for personalized marketing campaigns based on user data. 3. Event-Triggered Automation: Great for automated messaging based on user actions. 4. A/B Testing: Useful for optimizing campaign messages and strategies. Less Appropriate for: 1. Non-Mobile Channels: Less effective if the primary focus is on non-mobile communications like email or direct mail. 2. Basic Email Marketing: Other platforms might be better suited for simple, broad email campaigns without complex segmentation or personalization needs.
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Media Shield
No answers on this topic
Pros
Airship (formerly Urban Airship)
  • The marketing push notifications are very effective, and it gives us free hand to define different business criteria to target user groups
  • The user experience or the message content could differ from Android and iOS, and this is a huge benefit for us
  • As an Architect, troubleshooting an issue is very detailed and the time it takes to troubleshoot an issue is considerably less from our previous product
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Media Shield
No answers on this topic
Cons
Airship (formerly Urban Airship)
  • The automated A/B testing winner selection and application should be added
  • The flexibility of message shape, specifically incorporating transparency so messages do not need to be a rectangular shape
  • Faster and more reliable servers around the globe
  • Making more detailed use cases and tutorials to be followed can simplify things for users
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Media Shield
No answers on this topic
Usability
Airship (formerly Urban Airship)
The interface takes a bit getting used to in order to know how to take advantage of everything. Some of the analytics that are available are particularly hard to find, so it's important to pay attention when customer support reviews everything, but everything I'd want and need in terms of Push and In-App messaging is all there.
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Media Shield
No answers on this topic
Support Rating
Airship (formerly Urban Airship)
I have not had to interact much with customer support as I have been able to find the vast majority of the answers I'm looking for within their documentation, which I very much appreciate because it saves me a lot of time. Customer support has been responsive and helpful for the most part during the couple of interactions I've had.
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Media Shield
No answers on this topic
Alternatives Considered
Airship (formerly Urban Airship)
We've tested a bunch of different CRM tools over the years and Airship has been a winner for its functionality, features, cost, and ability to integrate with other softwares that we use. It has been great for SMS and mobile in particular. It could certainly be a one stop shop for CRM.
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Media Shield
No answers on this topic
Return on Investment
Airship (formerly Urban Airship)
  • The ROI has increased more than approx. 50% (exact details to be confirmed) based on cross-channel orchestration
  • Using push notifications alone, we have seen a huge increase in app engagement which was a challenge before to nudge users to get back to the App after initial download
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Media Shield
No answers on this topic
ScreenShots

Airship Screenshots

Screenshot of Screenshot of Screenshot of

Media Shield Screenshots

Screenshot of the dashboard, displaying key metrics and analytics.Screenshot of where to manage customer interactions across multiple channels (email, SMS, social media, and chat) from a single inbox.Screenshot of where to automate scheduling with built-in calendars, appointment booking, and reminders to streamline client meetings.Screenshot of the CRM, used to store, manage, and segment customer data.Screenshot of the customizable sales pipeline, used to track sales progress, manage deals, and visualize the customer journey.Screenshot of the interface to view transactions with invoicing, contracts, subscriptions, product sales, and secure payment processing.