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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Airship

    Score9.1 out of 10
    N/AThe Airship Experience Platform provides an end-to-end solution for unifying experiences across channels and capturing value across the entire customer lifecycle.N/A

    Smartlead.ai

    Score7.4 out of 10
    N/AA solution to scale cold email outreach featuring unlimited mailboxes, unlimited warmups, deliverability-focused infrastructure, and a unibox to handle the revenue cycle.

    $39

    per month

    Pricing
    AirshipSmartlead.ai
    Editions & Modules
    No answers on this topic
    Basic
    $39
    per month 2000 active Leads & 6000 Emails per month
    Pro
    $94
    per month 30000 active Leads & 150000 Emails per month
    Custom
    starting at $174
    per month upto 12M Active Lead Credits
    Offerings
    Pricing Offerings
    AirshipSmartlead.ai
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Discount of up to 17% available for annual billing.
    More Pricing Information
    Community Pulse
    AirshipSmartlead.ai
    Considered Both Products
    Airship (formerly Urban Airship)
    No answer on this topic
    Smartlead.ai
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    17 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    17 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    AirshipSmartlead.ai
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Airship and Smartlead.ai
    Feature
    Airship
    -
    Ratings
    Smartlead.ai
    7.6
    4 Ratings
    5% below category average
    WYSIWYG email editor00 Ratings7.43 Ratings
    Dynamic content00 Ratings6.53 Ratings
    Ability to test dynamic content00 Ratings7.13 Ratings
    Landing pages00 Ratings8.01 Ratings
    A/B testing00 Ratings8.04 Ratings
    Mobile optimization00 Ratings7.73 Ratings
    Email deliverability reporting00 Ratings8.03 Ratings
    List management00 Ratings7.52 Ratings
    Triggered drip sequences00 Ratings8.02 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Airship and Smartlead.ai
    Feature
    Airship
    -
    Ratings
    Smartlead.ai
    8.0
    4 Ratings
    5% above category average
    Dashboards00 Ratings7.54 Ratings
    Standard reports00 Ratings8.73 Ratings
    Custom reports00 Ratings7.73 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Airship and Smartlead.ai
    Feature
    Airship
    -
    Ratings
    Smartlead.ai
    7.2
    4 Ratings
    12% below category average
    URL Validation00 Ratings6.53 Ratings
    Link Tracking00 Ratings6.13 Ratings
    Image Validation00 Ratings5.62 Ratings
    Inbox Display00 Ratings7.34 Ratings
    Email Accessibility Tools00 Ratings7.34 Ratings
    Spelling and Grammar Check00 Ratings8.01 Ratings
    Spam Testing00 Ratings8.02 Ratings
    Email Previews00 Ratings8.54 Ratings
    Best Alternatives
    AirshipSmartlead.ai
    Small Businesses
    EZ Texting
    Score9.1 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    EZ Texting
    Score9.1 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    No answers on this topic
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AirshipSmartlead.ai
    Likelihood to Recommend
    8.9
    (18 ratings)
    7.3
    (4 ratings)
    Usability
    6.0
    (1 ratings)
    8.5
    (4 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AirshipSmartlead.ai
    Likelihood to Recommend
    Airship (formerly Urban Airship)
    Well-Suited for: 1. Mobile App Notifications: Ideal for targeted push notifications in apps. 2. Customer Segmentation: Effective for personalized marketing campaigns based on user data. 3. Event-Triggered Automation: Great for automated messaging based on user actions. 4. A/B Testing: Useful for optimizing campaign messages and strategies. Less Appropriate for: 1. Non-Mobile Channels: Less effective if the primary focus is on non-mobile communications like email or direct mail. 2. Basic Email Marketing: Other platforms might be better suited for simple, broad email campaigns without complex segmentation or personalization needs.
    Incentivized
    Read full review
    Smartlead.ai
    Smartlead is well suited in many aspects. Thats why we are working on it from past 3-years or so. Running email campaigns can be a challenge because other bulk email providers do support sending email but the accuracy of landing in the inbox no one guarantee. I have used it and based on the experience I am using Smartlead. I have used mailshake, apollo, instantly, salesloft etc. none has given such results compared to Smartlead. When it comes to less appropriate: Smartlead is for sending bulk email, one cannot maintain records on the same. I have to delete the campaigns because it will pile up in the home screen once completed. Also Auto-tagging feature should be there based on the response received from prospect. If we use it as CRM, there are chances it can fail. Since it provides unanimous master inbox- I can not respond to my prospect from the dashboard because other colleagues might see my response. This is a security concern.
    Incentivized
    Read full review
    Pros
    Airship (formerly Urban Airship)
    • The marketing push notifications are very effective, and it gives us free hand to define different business criteria to target user groups
    • The user experience or the message content could differ from Android and iOS, and this is a huge benefit for us
    • As an Architect, troubleshooting an issue is very detailed and the time it takes to troubleshoot an issue is considerably less from our previous product
    Incentivized
    Read full review
    Smartlead.ai
    • Slick API integration with both our waterfall and CRM
    • Quick email verification tool
    • Handles high volume sending with ease
    Incentivized
    Read full review
    Cons
    Airship (formerly Urban Airship)
    • The automated A/B testing winner selection and application should be added
    • The flexibility of message shape, specifically incorporating transparency so messages do not need to be a rectangular shape
    • Faster and more reliable servers around the globe
    • Making more detailed use cases and tutorials to be followed can simplify things for users
    Incentivized
    Read full review
    Smartlead.ai
    • Context based output.
    • Layout and image generation.
    • Multiple language support.
    • Multiple format support.
    Incentivized
    Read full review
    Usability
    Airship (formerly Urban Airship)
    The interface takes a bit getting used to in order to know how to take advantage of everything. Some of the analytics that are available are particularly hard to find, so it's important to pay attention when customer support reviews everything, but everything I'd want and need in terms of Push and In-App messaging is all there.
    Read full review
    Smartlead.ai
    It's a good tool and you can figure out your way around it, but overall visibility from a bird's eye view could be better. Oftentimes you have to open up multiple tabs to see different client views
    Incentivized
    Read full review
    Support Rating
    Airship (formerly Urban Airship)
    I have not had to interact much with customer support as I have been able to find the vast majority of the answers I'm looking for within their documentation, which I very much appreciate because it saves me a lot of time. Customer support has been responsive and helpful for the most part during the couple of interactions I've had.
    Read full review
    Smartlead.ai
    No answers on this topic
    Alternatives Considered
    Airship (formerly Urban Airship)
    We've tested a bunch of different CRM tools over the years and Airship has been a winner for its functionality, features, cost, and ability to integrate with other softwares that we use. It has been great for SMS and mobile in particular. It could certainly be a one stop shop for CRM.
    Incentivized
    Read full review
    Smartlead.ai
    I have used all above platform in my career. Instantly is the nearest one which can compete. relying on Apollo was my biggest mistake over the years in my previous org. Apollo does not give clear picture whether the email is bounced what the health score of my domain. I kept on using the same mailbox and my emails kept on landing in spam. I couldn't understand the reason behind my poor performance until I used Smartlead. All other tools gives fake health score, no AI suggestion on setting up campaigns. Here Smartlead outstand with other tools.
    Incentivized
    Read full review
    Return on Investment
    Airship (formerly Urban Airship)
    • The ROI has increased more than approx. 50% (exact details to be confirmed) based on cross-channel orchestration
    • Using push notifications alone, we have seen a huge increase in app engagement which was a challenge before to nudge users to get back to the App after initial download
    Incentivized
    Read full review
    Smartlead.ai
    • Negligible return
    • Open rates and response rates run below 10%
    • Best for single channel buziness development
    Incentivized
    Read full review
    ScreenShots

    Airship Screenshots

    Product screenshotProduct screenshotProduct screenshot