Airtable vs MangoApps

• Multiple viewing options, including self (individual) view and then view by project (also called a Base).
• Completely customized columns with the ability to easily create many different data types.
• The templates are really, really good.

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• MangoApps provide a large number of options to interact within a community. People can post updates, ask questions, create polls, quizzes, wiki, surveys, chats, or forms.
• The Web interface is a modern application (Facebook inspired). The navigation (although not the most efficient) is overall quite intuitive.
• MangoApps has a web interface, and apps for desktop (Windows, Mac), and mobile.
• MangoApps features a centralized notification system. Unread messages are notified from the Web app, the mobile, or the desktop app. The synchronization status is synchronized.
• MangoApps integrates with Active Directory.

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• entering a single record seems to have to be done across several screens. Perhaps just the way we did it, but would be easier if it were all done on one screen
• can't figure out how to "hide" a record once one of the people we are visiting dies. We don't want to delete the record, just hide it from the primary view.
• eventually, it would be great to be able to integrate into Gmail--eg to hit the email address and have that transfer to an email...but perhaps not possible without permission from google...

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• The notification system in the desktop app is not informative enough. Some notifications are shown without any context (for example we sometimes just see "Yes" or "No"), and it's difficult to understand the context (in our case the original question).
• Messages posted in a big chat group (in our case more than 15k people) make the app crash.
• HipChat does not support animated GIFs (they just appear static).
• It's not easy to post transversal questions or updates across groups. A lot of content needs to end in a unique group, losing some opportunity to reach a wider audience.
• A gamification system is available (people can earn points and badges by completing some actions), but the reward system is quite obscure. As a result, many of us do not feel compelled to gain more badges. It feels like as if we're earning badges randomly.

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• It's too soon to have conclusive evidence of ROI, but I suspect our improved ability to manage our partner and donor relationships will improve, thus leading to positive ROI in the future.

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• MangoApps opened new communication channels between people who would not have naturally communicated before with e-mail alone
• MangoApps is slowly helping move some communications away from the private e-mail channels into a more opened and public channel, more easily archivable. However, it might take years before we see a majority of discussions happening here.
• As any introduction of a new tool, MangoApps also disrupted the usages and common practices. Some people had being using their own social tools, and some other were already using e-mail as a social tool. Took some time before the usage of MangoApps rose enough to be mildly useful.

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