Aisera vs. MobileMonkey

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aisera
Score 0.0 out of 10
N/A
Aisera's is a work intelligent agent that provides immersive and engaging multi-turn conversational experiences to users with voice, chat, and text support. Leveraging NLU Search and unsupervised NLP to deliver remediation of knowledge requests for self-service resolutions.N/A
MobileMonkey
Score 8.0 out of 10
N/A
MobileMonkey, headquartered in Boston, offers their social media messaging marketing tool to marketers and agencies, featuring chatbots, landing page creation, integration with social ads, and an emphasis on Facebook. They offer a free plan and a paid plan with more advanced features (e.g. bot analytics, drip campaigns, etc.). MobileMonkey acquired ChattyPeople to extend their chatbot building capabilities.
$21.75
per month
Pricing
AiseraMobileMonkey
Editions & Modules
No answers on this topic
Pro
$21.75
per month
Unicorn
$51.00
per month
Team
$299.00
per month
Offerings
Pricing Offerings
AiseraMobileMonkey
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
AiseraMobileMonkey
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AiseraMobileMonkey
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All AlternativesView all alternativesView all alternatives
User Ratings
AiseraMobileMonkey
Likelihood to Recommend
-
(0 ratings)
6.5
(3 ratings)
Support Rating
-
(0 ratings)
7.2
(2 ratings)
User Testimonials
AiseraMobileMonkey
Likelihood to Recommend
Automation Anywhere
No answers on this topic
MobileMonkey
MobileMonkey would be great if you have a really strong social media presence and want to capitalize on people visiting your pages. It's great if you have a tech friendly audience who is not afraid to talk to a chatbot. If you have an audience where they might be uncomfortable or more of an "uptight" audience then it might not be fore you. It's also not great for heavy B2B if your focus is on high level targets as they're likely not logged in to Facebook at work. B2C is probably the best function for MobileMonkey, although it could be used to help field support messages.
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Pros
Automation Anywhere
No answers on this topic
MobileMonkey
  • For small businesses on zero budget - provides a free.
  • A Facebook group community with peers and experts helping each other.
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Cons
Automation Anywhere
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MobileMonkey
  • Terrible marketing ethics!
  • 6am phone calls to my cell trying to up-sell me
  • Spam galore! I have replied more than 5 times to be unsubscribed, yet they still spam me
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Support Rating
Automation Anywhere
No answers on this topic
MobileMonkey
MobileMonkey support is second to none when you have a paid plan. Always willing to help and make your life a lot easier when you're facing any technical difficulties or frustrations. When I was on the free plan, I found plenty of useful resources that helped me solve my problems, and I could still contact support for help.
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Alternatives Considered
Automation Anywhere
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MobileMonkey
MobileMonkey is a lot less expensive than both Olark and Drift. We chose MobileMonkey because we were hoping the familiar interface and integration between social and the website would drive more interest which would lead to conversion and revenue. It's more of a chatbot than Intercom in that Intercom is really good for customer support, but MM is a nice way to get people interested by sharing high level data through a conversation that doesn't require a real person. However, Olark, Drift, and Intercom all integrate with the major CRMs and marketing automation platforms which gives them a real edge over MobileMonkey at this time.
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Return on Investment
Automation Anywhere
No answers on this topic
MobileMonkey
  • It has become a quick sunk-cost due to the amount of time I had to spend ignoring/blocking their unsolicited marketing/communication attempts.
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ScreenShots

Aisera Screenshots

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