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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Akamai Identity Cloud

    Score7.7 out of 10
    N/AAkamai Identity Cloud (formerly Janrain, acquired January 2019) supports the collection of customer identity data through social and traditional registration and login as well as diverse engagement capabilities like Commenting, Ratings and Reviews and Live Chat. The customer identity data is stored in one unified individual-level profile, making it available for use across a marketing organization and broader enterprise through out of the box integrations with the most common technology…

    $0

    up to 2,500 users

    ID.me

    Score9.4 out of 10
    N/AID.me is a digital identity network that aims to simplify the user's indication verification experience.N/A
    Pricing
    Akamai Identity CloudID.me
    Editions & Modules
    Free Basic Social Login
    $0
    up to 2,500 users
    Enterprise
    $5,000
    100k users
    Pro
    $1,000/$2,250
    10k/25k users
    No answers on this topic
    Offerings
    Pricing Offerings
    Akamai Identity CloudID.me
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor full platform pricing, please contact us.
    More Pricing Information
    Community Pulse
    Akamai Identity CloudID.me
    Considered Both Products
    Akamai
    No answer on this topic
    ID.me
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    Akamai Identity CloudID.me
    Small Businesses
    Auth0
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Auth0
    Score8 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Akamai Identity CloudID.me
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.5
    (6 ratings)
    User Testimonials
    Akamai Identity CloudID.me
    Likelihood to Recommend
    Akamai
    It helps to store our data online and also they provide security to our data. We can access our data anytime and anywhere. The Initial setup was heavy it could have been much better. To overcome this they do provide good customer support where we can call them to clear our concerns. It is not suitable for small business people where the cost is high inside many can't afford their plans.
    Incentivized
    Read full review
    ID.me
    ID.me is well suited for our business to verify customers to provide a discount due to their top-notch software which is easy for our customers to use and is quick. Beyond customer experience, it has massive business benefits as it saves us a lot of time and money to use their white-glove software vs doing it ourselves as we did in the past using paper documents and our own people.
    Incentivized
    Read full review
    Pros
    Akamai
    No answers on this topic
    ID.me
    • Scalable audience size
    • Easy integration with Shopify
    • Secure customer verification
    Incentivized
    Read full review
    Cons
    Akamai
    No answers on this topic
    ID.me
    • Be able to verify people without them providing any documentation by getting access to needed databases where that information is stored.
    • Be conscious that people do not like to provide their SS#.
    Incentivized
    Read full review
    Alternatives Considered
    Akamai
    We are using Janrain to protect our data from internet attacks and they also have good customer support to cover critical instances. Customer data can be accessed easily. They also have an MFA facility to stop unauthorized persons [from] accessing the data. They also provide a 30-day basic plan to experience their facility which can be useful to know the features and facility of that product.
    Incentivized
    Read full review
    ID.me
    We didn't evaluate any others. At the time ID.me had the largest customer base and I believe that still holds true.
    Incentivized
    Read full review
    Return on Investment
    Akamai
    • Customer data can be easily accessed
    • we have protected our data which can also be accessed anywhere without worrying [about] internet attacks
    • Pricing is bit high for what we get
    Incentivized
    Read full review
    ID.me
    • Raises AOV for select segments
    • Brings new customers to our store
    Incentivized
    Read full review
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