Akio.cx vs. Medallia
Akio.cx vs. Medallia
Product | Rating | Most Used By | Product Summary | Starting Price |
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Akio.cx | N/A | Serving customers well is an increasingly complicated challenge to overcome because new communication channels generate complex interaction processes. So Akio aims to transform the agent into an Augmented Advisor placed in the best position to interact with customers, thanks to the Akio.cx call center software, presented as a complete but modular tool to improve customer satisfaction. The Akio.cx platform equips contact centers, customer service and outsourcers, in France and around the… | N/A | |
Medallia | N/A | Medallia is an enterprise customer feedback solution that allows companies to collect customer feedback across multiple channels and touchpoints, and analyze, understand and react to it in real time. | N/A |
Akio.cx | Medallia | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Akio.cx | Medallia | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Akio.cx | Medallia | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Akio.cx | Medallia | |
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Likelihood to Recommend | - (0 ratings) | 9.2 (21 ratings) |
Usability | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | - (0 ratings) | 7.0 (2 ratings) |
Akio.cx | Medallia | |
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Likelihood to Recommend | Akio No answers on this topic | Medallia
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Pros | Akio No answers on this topic | Medallia
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Cons | Akio No answers on this topic | Medallia
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Usability | Akio No answers on this topic | Medallia
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Support Rating | Akio No answers on this topic | Medallia
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Alternatives Considered | Akio No answers on this topic | Medallia
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Return on Investment | Akio No answers on this topic | Medallia
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ScreenShots | Medallia Screenshots |