TrustRadius: an HG Insights company

Aktana vs. Kore.ai Agent Platform {Artemis}

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aktana

    Score8.5 out of 10
    N/AAktana offers intelligent customer engagement for the global life sciences industry. By ensuring that every customer experience is tailored to individual preferences and needs, Aktana helps life science companies strengthen their relationships with healthcare providers to inspire better patient care. Aktana services now include technology from Tact.ai, a virtual personal assistant that provides intelligence on a day's meetings and interactions, with scheduling functionality and CRM task…N/A

    Kore.ai Agent Platform {Artemis}

    Score6.6 out of 10
    N/AKore.ai Experience Optimization (XO) Platform is a conversational AI platform for enterprises that automates and optimizes CX and EX. The platform includes tools to design, test, train, deploy, analyze, and manage Intelligent Virtual Assistants.N/A
    Pricing
    AktanaKore.ai Agent Platform {Artemis}
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AktanaKore.ai Agent Platform {Artemis}
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    AktanaKore.ai Agent Platform {Artemis}
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Azure AI Bot Service
    Score7.9 out of 10
    Enterprises
    No answers on this topic
    Azure AI Bot Service
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AktanaKore.ai Agent Platform {Artemis}
    Likelihood to Recommend
    8.4
    (3 ratings)
    8.5
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    AktanaKore.ai Agent Platform {Artemis}
    Likelihood to Recommend
    Aktana
    If you have an organization that requires salespeople to go into the field and your organization is mid-sized, then I recommend Tact.ai for your salespeople. It is not possible to carry laptops when they are out in the field but it is possible to carry an iPad or phone. This makes their tasks easy and reduces considerable time wasted on administrative activities and increases productivity at the same time.
    Incentivized
    Read full review
    Kore.ai
    It is a very flexible virtual assistance tool that is easy to develop enterprise-level complex bots without the knowledge of highly skilled programming. The platform has a straightforward and user-friendly interface. It has excellent documentation and answers all the possible questions of clients. Moreover, its customer support is really great. It is one of the fastest chatbot development platforms that are scalable, easy to integrate, and provides various domain support. Overall I had a great experience with Kore.ai.
    Incentivized
    Read full review
    Pros
    Aktana
    • Scan Business Cards into SalesForce
    • Have the SalesForce Data Offline
    • Able to log notes from meetings
    Incentivized
    Read full review
    Kore.ai
    • Virtual Assistants.
    • Customer Journeys.
    • Bot Development.
    Incentivized
    Read full review
    Cons
    Aktana
    • Adding calendar is cumbersome. Integration between Outlook and Tact.ai is required
    • Time required to log in is very high. It wastes so much time every time.
    • Schedule view is limited to 2 weeks ahead only
    Incentivized
    Read full review
    Kore.ai
    No answers on this topic
    Usability
    Aktana
    No answers on this topic
    Kore.ai
    For new users, it has one of the best UI/UX experiences. One can easily get used to the platform and integrate enterprise-level intelligent chatbots. It uses many AI algorithms that understand the queries very effectively and helps resolve client issues. You don't need any prior high-level experience in coding to build chatbots and can easily integrate a chatbot with the Kore.ai platform.
    Incentivized
    Read full review
    Support Rating
    Aktana
    No answers on this topic
    Kore.ai
    Our experience using Kore.ai makes it one of the best AI chatbot platforms we have ever used. Kore.ai bot builder is extremely easy to use and does not require technical expertise to make it live. A change in the flow can be made whenever required with the bot.
    Incentivized
    Read full review
    Alternatives Considered
    Aktana
    The Salesforce app sucks and so it's not useful to do the searches that we need.
    Incentivized
    Read full review
    Kore.ai
    No answers on this topic
    Return on Investment
    Aktana
    • We have been able to experience better performance in our sales, as we spend more time dedicated to our customers than doing administrative tasks, thanks to Tact.ai.
    • Our team is more organized with clients, with meetings up to date, no delays in responding to clients, which has increased productivity and performance considerably.
    Incentivized
    Read full review
    Kore.ai
    • Assisted in solving customer questions.
    Incentivized
    Read full review
    ScreenShots

    Kore.ai Agent Platform {Artemis} Screenshots

    Screenshot of Conversation Driven Dialog Builder - When fed user and IVA interactions as messages,  the platform automatically converts them into executable dialog tasks, making it easier for non-developers to build sophisticated IVAs.Screenshot of Explainable AI - Debugs the logic behind AI, generating information to make necessary changes, and fine-tune the performance.Screenshot of the UI to train the IVA for intents, entities, synonyms, and traitsScreenshot of analytics to track intent recognition rate, successful/unsuccessful interactions, dropoffs, popular channels and languages, NLP metrics, conversation flows and other critical metrics.