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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aktana

    Score8.5 out of 10
    N/AAktana offers intelligent customer engagement for the global life sciences industry. By ensuring that every customer experience is tailored to individual preferences and needs, Aktana helps life science companies strengthen their relationships with healthcare providers to inspire better patient care. Aktana services now include technology from Tact.ai, a virtual personal assistant that provides intelligence on a day's meetings and interactions, with scheduling functionality and CRM task…N/A

    Veradigm Practice Management

    Score6 out of 10
    N/AVeradigm Practice Management (formerly Allscripts Practice Management) is a comprehensive revenue cycle management solution for physician practices and large hospital organizations. The vendor’s value proposition is that it boosts operational efficiency and productivity by helping users manage scheduling, collections, claims, and denials. The vendor says their solution addresses the following challenges: Shifting from fee-for-service…N/A
    Pricing
    AktanaVeradigm Practice Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AktanaVeradigm Practice Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    AktanaVeradigm Practice Management
    Small Businesses
    No answers on this topic
    Tebra Billing & Payments
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    AdvancedMD
    Score7.6 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AktanaVeradigm Practice Management
    Likelihood to Recommend
    8.4
    (3 ratings)
    9.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    AktanaVeradigm Practice Management
    Likelihood to Recommend
    Aktana
    If you have an organization that requires salespeople to go into the field and your organization is mid-sized, then I recommend Tact.ai for your salespeople. It is not possible to carry laptops when they are out in the field but it is possible to carry an iPad or phone. This makes their tasks easy and reduces considerable time wasted on administrative activities and increases productivity at the same time.
    Incentivized
    Read full review
    Veradigm (formerly Allscripts)
    Although the EHR software industry is still developing, Allscripts has proven to be better than most.
    Incentivized
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    Pros
    Aktana
    • Scan Business Cards into SalesForce
    • Have the SalesForce Data Offline
    • Able to log notes from meetings
    Incentivized
    Read full review
    Veradigm (formerly Allscripts)
    • Ease of monitoring reports from all providers for each provider
    • Ease of copying last report into current on
    • Ease of deleting report when starting the wrong type of report
    Incentivized
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    Cons
    Aktana
    • Adding calendar is cumbersome. Integration between Outlook and Tact.ai is required
    • Time required to log in is very high. It wastes so much time every time.
    • Schedule view is limited to 2 weeks ahead only
    Incentivized
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    Veradigm (formerly Allscripts)
    • Some of the "canned" reports are wrong. We have reported issues to Allscripts multiple times and they never were interested in fixing the problem.
    • The work and total RVU values that are assigned to each CPT code don't have a reference for the year so we have to keep changing them every year and overwrite the old ones.
    • There is no option to load facility and non-facility values for total RVUs.
    Incentivized
    Read full review
    Usability
    Aktana
    No answers on this topic
    Veradigm (formerly Allscripts)
    Moving away from paper reports is a little hard at first like ripping off a bandaid, but once you're fully integrated, it's just so much easier to see all your work over time and access reports, schedules, and all pertinent employment information for each patient. Not having to deal with paper files just changes the office completely.
    Incentivized
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    Support Rating
    Aktana
    No answers on this topic
    Veradigm (formerly Allscripts)
    I'm actually not sure if we call Allscripts support or our own support team with superusers. There never seems to be a problem that can't be fixed right away. The biggest problem you can have is when you start a report when the patient hasn't been checked in. I know how to fix it myself now, but it takes a few minutes with support when you need them to back it out.
    Incentivized
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    Alternatives Considered
    Aktana
    The Salesforce app sucks and so it's not useful to do the searches that we need.
    Incentivized
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    Veradigm (formerly Allscripts)
    Centricity is much more difficult to get support for in my experience.
    Incentivized
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    Return on Investment
    Aktana
    • We have been able to experience better performance in our sales, as we spend more time dedicated to our customers than doing administrative tasks, thanks to Tact.ai.
    • Our team is more organized with clients, with meetings up to date, no delays in responding to clients, which has increased productivity and performance considerably.
    Incentivized
    Read full review
    Veradigm (formerly Allscripts)
    • I am only a user but it's easy to assume that this program is very expensive.
    • Access to reports across all providers is game-changing.
    • Helping the patient navigate care by seeing not just reports but scheduled visits is also a major plus.
    Incentivized
    Read full review
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