Aktana vs. Vital Interaction

If you have an organization that requires salespeople to go into the field and your organization is mid-sized, then I recommend Tact.ai for your salespeople. It is not possible to carry laptops when they are out in the field but it is possible to carry an iPad or phone. This makes their tasks easy and reduces considerable time wasted on administrative activities and increases productivity at the same time.

Incentivized

The automation is available for nearly everything that we were or are doing manually, that can be offloaded to a system, including automated referral outreach and filling last-minute schedule holes

Incentivized

• Scan Business Cards into SalesForce
• Have the SalesForce Data Offline
• Able to log notes from meetings

Incentivized

• Implementation
• Support
• Monitoring and reporting ROI

Incentivized

• Adding calendar is cumbersome. Integration between Outlook and Tact.ai is required
• Time required to log in is very high. It wastes so much time every time.
• Schedule view is limited to 2 weeks ahead only

Incentivized

• It's a upfront sticker shock, but the ROI is visible even after just the 1st quarter.

Incentivized

Our users adopted easily

Incentivized

The Salesforce app sucks and so it's not useful to do the searches that we need.

Incentivized

NextGen PM is not able to offer the functionality provided by Vital Interaction.

Incentivized

• We have been able to experience better performance in our sales, as we spend more time dedicated to our customers than doing administrative tasks, thanks to Tact.ai.
• Our team is more organized with clients, with meetings up to date, no delays in responding to clients, which has increased productivity and performance considerably.

Incentivized

• Saved 1,791 hours of calling in the first quarter. Pre-visit communication, product pickup messages, cancellation messages and birthday messages.
• 1-2% decrease in no show rate in initial 90 days of using VI.
• 2-week ROI, 21% success rate in reactivations (annual, canceled not rescheduled, no show not rescheduled)

Incentivized