Alemba Service Manager vs. Freshservice
Alemba Service Manager vs. Freshservice
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alemba Service Manager | N/A | The former VMware Service Manager was an ITSM option from VMware. VMware stopped supporting SM in 2017 and transferred support to VMware partner Alemba. The product is presently supported by Alemba, as Alemba Service Manager. | N/A | |
Freshservice | N/A | Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide. | $19 Per Month Per User |
Alemba Service Manager | Freshservice | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alemba Service Manager | Freshservice | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Alemba Service Manager | Freshservice | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alemba Service Manager | Freshservice | |
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Likelihood to Recommend | 9.0 (2 ratings) | 9.0 (113 ratings) |
Likelihood to Renew | 8.0 (1 ratings) | 9.1 (2 ratings) |
Usability | - (0 ratings) | 9.1 (6 ratings) |
Support Rating | - (0 ratings) | 8.4 (77 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (2 ratings) |
Ease of integration | - (0 ratings) | 7.3 (1 ratings) |
Alemba Service Manager | Freshservice | |
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Likelihood to Recommend | Alemba | Freshworks Inc |
Pros | Alemba | Freshworks Inc |
Cons | Alemba | Freshworks Inc |
Likelihood to Renew | Alemba | Freshworks Inc |
Usability | Alemba No answers on this topic | Freshworks Inc |
Support Rating | Alemba No answers on this topic | Freshworks Inc |
Implementation Rating | Alemba No answers on this topic | Freshworks Inc |
Alternatives Considered | Alemba | Freshworks Inc |
Return on Investment | Alemba | Freshworks Inc |
ScreenShots | Freshservice Screenshots |