What users are saying about

Algolia

11 Ratings

Algolia

11 Ratings
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Score 8.9 out of 101

Google Search Appliance

11 Ratings
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Score 7.3 out of 101

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Likelihood to Recommend

Algolia

Any consumer-facing business that needs instant search results for user searches. Excellent fits would be e-commerce solutions and marketplaces. If your traffic is low it is also a relatively cost-effective solution than using your own solution (e.g. elastic search). Perfect for teams that do not have the architectural knowledge to set up their own search solutions.
Rich Warren profile photo

Google Search Appliance

The Google Search Appliance is well suited to most site search needs and it is possible to customize the front end seen by website visitors to produce a satisfactory basic interface with basic branding applied to it. However, in some situations it may be necessary to instead make API calls from a web page to retrieve search results and the format in which those results are returned might be a little more difficult to work with.
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Pros

  • Extremely fast search results
  • Very easy to set up, no maintenance needed from our side
  • Efficient and easy to adapt ranking formula
Rich Warren profile photo
  • The GSA is able to organize collections of content in many different permutations, based on your needs.
  • The logs of searches and served results can offer insights into what visitors/customers are seeking, and whether they're finding what they need.
  • Default front-ends are relatively easy to set up - if they meet your needs.
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Cons

  • Recent pricing model changes made Algolia considerably more expensive. I understand that companies change their models all the time, but my plan almost doubled in price overnight. They let me keep my legacy plan for as long as I wanted, but I had already outgrown it, so a small increase in demand caused big price spikes. It's still cheap for what it is though.
  • The documentation is generally good, but sometimes hard to navigate. I was trying to find examples of how to combine geo-queries with normal ones, and I couldn't find an example, but it wasn't actually hard to figure out.
  • Some of the advanced features can be hard to understand at first. This isn't really a con, as it just means Algolia is loaded with features, but I was a bit overwhelmed the first time I tried to customize an index.
Eli Allen profile photo
  • It's my understanding that Google is ending support for the appliance soon. This is obviously an important consideration.
  • The administrator interface is far from easy to use.
  • There is a significant learning curve for new users.
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Alternatives Considered

Algolia was by far and away the easiest of the three to implement. PostgreSQL has many search modules that can be used on top of your usual database, however, none are particularly efficient and can quickly become overwhelmed at scale. Equally, they do not handle business metric weightings well. Elastic search is what Algolia is built on and works well, however, it would require a lot more manual setup to ultimately get to a solution that is similar and likely worse than Algolia offer. Both Algolia and elastic search suffer from the problem of having to keep two items databases in sync.
Rich Warren profile photo
No answers on this topic

Return on Investment

  • Algolia was quick to implement saving on dev costs
  • High quality tech support also sped implementation and bug fixes
  • Reliability has helped us by not having costs associated with outages
Michael Riess profile photo
  • The GSA was not cheap. At all.
  • There has also been a cost associated with our need to switch to another site search solution in the near future, due to Google ending support for the sppliance.
  • That said, we have so much support content that we owed it to our customers to offer a comprehensive search tool to help them find the most relevant content - and of course Google are the masters of this. However, it's worth noting that the alogorithms used on the GSA are far older than those used on google.com.
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Pricing Details

Algolia

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Google Search Appliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details