Save setup costs, free up your engineering team, empower others to manage your search and more!
Updated November 26, 2023
Save setup costs, free up your engineering team, empower others to manage your search and more!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Algolia
Algolia allowed us to set up and configure product and category search very quickly without managing and maintaining additional services such as elastic search. It took the burden of lengthy configuration away and allowed engineering teams' time to be focused much less on interpreting product requirements for search bugs and features to managing or pointing others to a well designed set of options in Algolia.
- Easy setup and configuration of fast search results across multiple types of object
- Can be used to power sales pages, category headings, category product listings, help articles and more within the same search results
- Managing synonyms, blocked words and other product requirements can be done without engineering support
- Allowing multiple users and having versioning of changes by users and the ability to roll back based on dates/deltas would have been useful
- Quick setup due to strong documentation and support
- No maintenance burdens
- Simplification of configuration
- Freed up developer time
- Empowered product and marketing folk to control site elements directly
- Delivered more performance dynamic listings and search than previously existed
Algolia got us up and running faster and more easily than if we'd managed elastic search and it's configuration by ourselves. Upfront and ongoing costs and complications/ custom implementations were removed from the equation by choosing Algolia out of the gate.
Do you think Algolia delivers good value for the price?
Yes
Are you happy with Algolia's feature set?
Yes
Did Algolia live up to sales and marketing promises?
Yes
Did implementation of Algolia go as expected?
Yes
Would you buy Algolia again?
Yes
Using Algolia
8 - Software Engineering
1 - One developer has the majority of knowledge around Algolia but it is somewhat distributed among a couple of others for redundancy.
- Site Search for; Product, Category, Help Q&A
- Dynamically sorting sale pages based on updated sales/click data
- Populating sortable and searchable lists for internal administrative pages
- Combining multiple lists for a single set of search results
- Leveraging search to generate certain sale pages where ranking needed to be complicated and partly user-managed
- Reviewing searches with no results to identify popular products we need to bring back
Algolia Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
The support we received as a regular customer with reasonable volume was perfectly adequate.
Yes - Bugs were either fixed with a suggested workaround or raised to the dev team and fixed in the upcoming release as a priority (within 1-2 weeks max)
We were put in contact with the development team a couple of times which is rare but very nice to have when you are a team of developers yourselves. It's great to be able to describe a problem using the same communication style and specific language to help the issue be understood and resolved correctly.