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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AlgoSec

    Score8.5 out of 10
    N/AAlgoSec, from the company of the same name in Ridgefield Park, New Jersey, is a firewall security management option. The service now includes the CMDB capabilities of Prevasio, which was acquired by AlgoSec.N/A

    CMW Platform

    Score9.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    CMW Platform (formerly Comindware) is a business process management software centered on worklows to build automations. It implements a drag-and-drop interface along with Excel-style rules and forms.N/A

    ServiceNow AI Platform

    Score8.5 out of 10
    N/AThe ServiceNow AI Platform is the company's workflow automation solution, and it is the unified foundation for every ServiceNow product. It brings together AI, data, workflows, and security to execute work across IT, CRM, employee experience, risk and security, and app development.N/A
    Pricing
    AlgoSecCMW PlatformServiceNow AI Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AlgoSecCMW PlatformServiceNow AI Platform
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional DetailsComindware Tracker is available for purchase on a per-user subscription plan.
    More Pricing Information
    Community Pulse
    AlgoSecCMW PlatformServiceNow AI Platform
    Considered Multiple Products
    AlgoSec
    No answer on this topic
    CMW Lab
    No answer on this topic
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    46 Answers
    93%
    Would buy again
    27 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    45 Answers
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    48 Answers
    97%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    36 Answers
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    41 Answers
    100%
    Implementation went as expected
    19 Answers
    Features
    AlgoSecCMW PlatformServiceNow AI Platform
    Firewall Security Management
    Comparison of Firewall Security Management features of AlgoSec and CMW Platform and ServiceNow AI Platform
    Feature
    AlgoSec
    6.3
    3 Ratings
    23% below category average
    CMW Platform
    -
    Ratings
    ServiceNow AI Platform
    -
    Ratings
    Policy planning and rule management6.03 Ratings00 Ratings00 Ratings
    Automated Policy Orchestration5.03 Ratings00 Ratings00 Ratings
    Device Discovery7.32 Ratings00 Ratings00 Ratings
    Policy Compliance Auditing5.03 Ratings00 Ratings00 Ratings
    Attack Path Simulation Testing7.12 Ratings00 Ratings00 Ratings
    Vulnerability Scans8.92 Ratings00 Ratings00 Ratings
    Firewall Rule Cleanup5.03 Ratings00 Ratings00 Ratings
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    Score10 out of 10
    airSlate WorkFlow
    Score10 out of 10
    Medium-sized Companies
    Palo Alto Panorama
    Score8.7 out of 10
    Microsoft Power Automate
    Score8.5 out of 10
    Microsoft Power Automate
    Score8.5 out of 10
    Enterprises
    Palo Alto Panorama
    Score8.7 out of 10
    Microsoft Power Automate
    Score8.5 out of 10
    Microsoft Power Automate
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    AlgoSecCMW PlatformServiceNow AI Platform
    Likelihood to Recommend
    7.0
    (4 ratings)
    8.0
    (71 ratings)
    9.1
    (29 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    7.0
    (2 ratings)
    Usability
    7.0
    (1 ratings)
    7.1
    (7 ratings)
    9.1
    (22 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (23 ratings)
    7.6
    (20 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    8.5
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    7.2
    (2 ratings)
    User Testimonials
    AlgoSecCMW PlatformServiceNow AI Platform
    Likelihood to Recommend
    AlgoSec
    It works okay for auditing existing network systems but seems to have trouble with cloud configurations.
    Incentivized
    Read full review
    CMW Lab
    If you have multiple departments that are in charge of production or different facets of a large project, this platform is for you. International companies would benefit especially from the real-time updates, which are incredible for overseas production monitoring. For smaller businesses, the cost is too much for something that could be handled in-house
    Read full review
    ServiceNow
    ITSM is straight forward creation of Incidents and Requests. It can get more confusing as you layer more modules on top of it with event management, risk, project, etc. It also becomes more costly as everything is a different license. Integration between other external applications is very easy to do with their API. You can easily create endpoints for external apps to talk to or create REST messages for the platform to reach out directly.
    Incentivized
    Read full review
    Pros
    AlgoSec
    • Firewall policy overview and optimisation by rule reordering and suggestions to delete unused rules
    • Network map overview and implement topology changes based on source destination and port
    • Pci audit results and recommendations for a better score
    • Discover application based flows through auto-discovery and make changes to those flow.
    Incentivized
    Read full review
    CMW Lab
    • Graphical workflow builder capability makes it easy to set workflow in form of spreadsheets to improve visibility.
    • Workflow automation in the cloud unifies tasks, documents and resources in real-time.
    • Integration with outlook makes it easy to manage workloads direct to the email.
    Read full review
    ServiceNow
    • The ServiceNow platform is very good at incident management.
    • ServiceNow as an ITSM system is very as it integrates with a lot of different systems.
    • The CMDB module of ServiceNow effectively makes relationships between configuration items and other infrastructure objects in ServiceNow.
    Incentivized
    Read full review
    Cons
    AlgoSec
    • AlgoSec need to work on their support in India.
    • Insufficient documentation.
    • It should support other platforms like GCP, Alibaba, etc.
    Incentivized
    Read full review
    CMW Lab
    • Even though the cost is higher than its counterparts in the market, overall, it is reliable and gets the job done.
    • I've faced a single issue in my tenure of using this platform - the integration capabilities. As compared to other project management tools, CMW does seem to have limited integration options.
    Incentivized
    Read full review
    ServiceNow
    • The ServiceNow performance speed has big room for improvement, as it is quite slow in loading Dashboards with more than 5-6 widgets. We are keeping our ServiceNow version up to date with latest releases.
    • Usually there are issues with having multiple ServiceNow tabs open in the browser and have different dashboards open in those tabs.
    • The way of showing a history log of all activities on Incident ticket is not optimal and easy to use or search in and have very old design.
    Incentivized
    Read full review
    Likelihood to Renew
    AlgoSec
    No answers on this topic
    CMW Lab
    Very likely.
    Incentivized
    Read full review
    ServiceNow
    While we are very likely to renew, we are also assessing if we should renew all of what we currently subscribe to as we try to reduce costs. Some parts of the business feel there may be a better tool out there to fit their process requirements. We are currently working with them to identify what those requirements are to see if it makes sense while also pointing out a reduced cost of tooling is not always the best fit if we have an increased cost of customization and maintenance between tools.
    Incentivized
    Read full review
    Usability
    AlgoSec
    It worked great for on-site systems but does not scale effectively.
    Incentivized
    Read full review
    CMW Lab
    As I mentioned in my whole review that it is making opration smoother it's capabilities to automate repetitive tasks, reduce manual errors,and improve productivity.Its low code approach allows us to create business apps quickly and easily without requiring extensibe programming knowledge.although it has lots of positive points but there are some issues which is barrier to become perfect that's why I give 8
    Read full review
    ServiceNow
    It provides a lot of modification options which is wonderful for certain team usage but becomes too much of a job when it comes to the Service Desk. Also on the app support side, since too much information can be carried, it affects the GUI and makes it complex.
    Incentivized
    Read full review
    Support Rating
    AlgoSec
    No answers on this topic
    CMW Lab
    It's more of drag and drop functionality. It is quite easy to set up. Creation of form is very easy. Support Team of Comindware Tracker is good and very friendly. It is efficient in terms of task management, project management, team management, vendor/client tracking.
    Incentivized
    Read full review
    ServiceNow
    I was not in the team that take care of the installation of ServiceNow but their feedback was very positive. Go live was done by the planned date and their support at the beginning provided always a timely response. Their customer service is friendly and easy to reach. Today we don't use their customer service anymore because we have an internal IT dedicated to maintaining the system.
    Incentivized
    Read full review
    Implementation Rating
    AlgoSec
    No answers on this topic
    CMW Lab
    No answers on this topic
    ServiceNow
    We went through a re-implementation last year with a partner and were very pleased with the outcome. We looked at several partners and chose one that was able to provide an entire scope and cost upfront of what would be required to complete our requirements. We worked very closely with the dedicated team assigned to our project throughout the process and they fully delivered on all of our requirements that we presented in the initial scope.
    Incentivized
    Read full review
    Alternatives Considered
    AlgoSec
    User friendliness of Algosec is great!
    Incentivized
    Read full review
    CMW Lab
    Other than trying Comindware Tracker it is newer to me, I have used Adobe software multiple times and are familiar with their products. I won't stack Comindware Tracker against them because they both are amazing. I like using Comindware tracker because it is easy to use and is great for me, it helps optimize and maintain my workflows.
    Read full review
    ServiceNow
    I've used Freshservice which is very similar to ServiceNow. I can definitely say ServiceNow performs better in a larger environment. Freshservice is usually used in smaller organization or less complx environment. Plus the ServiceNow reporting and dashboard features are more accurate than Freshservice. ServiceNow is a bit costly but gives way more features that really helps my organization.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    AlgoSec
    No answers on this topic
    CMW Lab
    No answers on this topic
    ServiceNow
    1. It is not great when they can't seperate apps/products from a particular sku, forcing you to make a business case for a larger portion of functionlity than your current business case seeks to address. 2. ServiceNow reps are able to work with you when economies of scale are projected out. They are willing to start at a desired tier and provide pricing at applicable upgraded tiers
    Read full review
    Professional Services
    AlgoSec
    No answers on this topic
    CMW Lab
    No answers on this topic
    ServiceNow
    Very easy to use. Capture more data from the Incident and problem management. Easier to escalate and following the change management process to resole the issues.
    Incentivized
    Read full review
    Return on Investment
    AlgoSec
    • Algosec has helped customers across the globe optimize their firewall policies and bring the best performance off their devices
    • AlgoSec supports a wide range of devices and is constantly working to include support for many others
    • The support and professional services team at AlgoSec is very knowledgeable and supportive.
    Incentivized
    Read full review
    CMW Lab
    • Comindware Tracker is versatile and can be used to automate common business processes.
    • Comindware Tracker offers process adjustments and visibility in real time.
    • Comindware Tracker anticipates the organization's document and data management in a unified way.
    • It provides analytical analysis as well as complex reports to help us run our business more efficiently.
    • It is ideal for the automation and execution of processes by classifying tasks.
    • Comindware Tracker helps in quick and easy simplification of operations.
    • Comindware Tracker improves the agility of routine activities.
    Incentivized
    Read full review
    ServiceNow
    • Fast implementation of our Sales & Operation/Projects controls and process - tool adapted to our needs, not us to adapt to the tool.
    • Once we are a consulting/implementation company, our customers are happy to see that we use what we sell, and it is easy to show them how this platform/tool can have an impact on our own business.
    Incentivized
    Read full review
    ScreenShots

    CMW Platform Screenshots

    Screenshot of Graphical Workflow BuilderScreenshot of Drag'n'drop Web-form DesignerScreenshot of Collaboration toolsScreenshot of Workflow automationScreenshot of Workflow trackingScreenshot of Outlook intergration