What users are saying about
1 Rating
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16 Ratings
1 Rating
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Score 9 out of 100

Barracuda Essentials

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16 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Alibaba Mail

Alibaba Mail is well suited for email management and is very well suited for us. It has many good features that are important, like being secure, and tools like the integrated calendar, which is useful for seeing schedules, availability, and scheduling meetings or events accordingly. Another quite important thing is that it offers a collaborative software solution.
Anonymous | TrustRadius Reviewer

Barracuda Essentials

The Barracuda Essentials solution is definitely a great alternative to network security and especially corporate email to prevent employees from clicking on malicious links, spam, phishing, trojans and ransonware. The solution today is implemented in almost all sectors of the company and we have control of everything and good protection guaranteeing principles of compliance and security.
Gabriel Silva | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Alibaba Mail
8.7
Barracuda Essentials
8.9
Anti-malware
Alibaba Mail
9.0
Barracuda Essentials
9.5
Cusomizability
Alibaba Mail
9.0
Barracuda Essentials
8.4
Data Loss Protection
Alibaba Mail
9.0
Barracuda Essentials
9.0
Threat Detection
Alibaba Mail
9.0
Barracuda Essentials
9.3
Sandboxing
Alibaba Mail
9.0
Barracuda Essentials
8.8
End-to-End Encryption
Alibaba Mail
8.0
Barracuda Essentials
8.8
Management Tools
Alibaba Mail
8.0
Barracuda Essentials
8.2

Pros

Alibaba Mail

  • Email management
  • Secure system
  • Built-in features
  • Easy integration
Anonymous | TrustRadius Reviewer

Barracuda Essentials

  • Barracuda Essentials Spam Filtering works and it is very easy to add or remove senders from the Spam filter lists.
  • Barracuda Essentials provides excellent protection from Phishing and other Malware.
  • Barracuda Essentials email encryption is so easy to use and easy to setup. Our users love it.
Anonymous | TrustRadius Reviewer

Cons

Alibaba Mail

  • UI could be better
  • Integration
  • Mobile support
  • In-app support
Anonymous | TrustRadius Reviewer

Barracuda Essentials

  • Encryption is always on. There's NO way to turn it off so false encryption leads to real issues. Many banks and other companies cannot read/accept encrypted email. There should be a "Do Not Encrypt" type of keyword to prevent encryption (competing products have this).
  • There's no indication an email was encrypted (like with Proofpoint or ZIX mail).
  • MSP management interface needs work. You have to request licenses by email and wait. Pretty archaic today. Most competing product sites let MSP's increase/decrease licensing as needed, immediately.
Bill Artemik | TrustRadius Reviewer

Likelihood to Renew

Alibaba Mail

No score
No answers yet
No answers on this topic

Barracuda Essentials

Barracuda Essentials 9.1
Based on 1 answer
Its the best email security gateway product I have used.
Victor Borghouts | TrustRadius Reviewer

Usability

Alibaba Mail

No score
No answers yet
No answers on this topic

Barracuda Essentials

Barracuda Essentials 9.2
Based on 4 answers
Barracuda Essentials is simple to use. It has a user dashboard that is simple to navigate even for those who have few computer skills. One can barely realize that the program is even running in the background heading off those emails that can cause damage to my computer or our overall system.
Neisha Pander | TrustRadius Reviewer

Support Rating

Alibaba Mail

No score
No answers yet
No answers on this topic

Barracuda Essentials

Barracuda Essentials 8.8
Based on 5 answers
This is the best tool in the industry. It provides the best support on top of the product. If one has any trouble configuring things or troubleshooting things, Barracuda's support is renowned for resolving bugs and issues as well as assisting troubleshooting and fixing issues. I would highly recommend it as it covers all email security bases.
Derek Schroeder | TrustRadius Reviewer

Alternatives Considered

Alibaba Mail

Not applicable, as we went for Alibaba Mail on recommendations.
Anonymous | TrustRadius Reviewer

Barracuda Essentials

Essentials is far more user-friendly - far more customizable and seems to perform better than ATP. We used ATP for a while and found it a bit clunky and the user interface not as easy to use as Barracuda's. The easy to use GUI interface of Barracuda was one of the factors (in many) that swayed us to use Essentials.
Peter Robinson | TrustRadius Reviewer

Return on Investment

Alibaba Mail

  • Secure system
  • Reduced cost as other ESPs were costlier
  • Enhanced productivity
  • Saves time
Anonymous | TrustRadius Reviewer

Barracuda Essentials

  • We were paying more just for an Email Encryption tool before moving to Essentials.
  • The price is lower than other like tools, but we got more in the offerings with Essentials.
  • We saw an overall savings shortly after installation as we were able to replace backup and archive tools as well.
Anonymous | TrustRadius Reviewer

Pricing Details

Alibaba Mail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Barracuda Essentials

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Alibaba Mail
9.0
Barracuda Essentials
9.1

Likelihood to Renew

Alibaba Mail
Barracuda Essentials
9.1

Usability

Alibaba Mail
Barracuda Essentials
9.2

Support Rating

Alibaba Mail
Barracuda Essentials
8.8

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