25 Ratings
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Score 8.9 out of 100
22 Ratings
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Score 8 out of 100

Feature Set Ratings

    Security Information and Event Management (SIEM)

    7.8

    AlienVault OSSIM

    78%

    KACE Systems Management Appliance

    Feature Set Not Supported
    N/A
    AlienVault OSSIM ranks higher in 13/13 features

    Centralized event and log data collection

    9.3
    93%
    10 Ratings
    N/A
    0 Ratings

    Correlation

    7.9
    79%
    11 Ratings
    N/A
    0 Ratings

    Event and log normalization/management

    8.3
    83%
    18 Ratings
    N/A
    0 Ratings

    Deployment flexibility

    8.6
    86%
    11 Ratings
    N/A
    0 Ratings

    Integration with Identity and Access Management Tools

    9.0
    90%
    6 Ratings
    N/A
    0 Ratings

    Custom dashboards and workspaces

    9.3
    93%
    16 Ratings
    N/A
    0 Ratings

    Host and network-based intrusion detection

    9.4
    94%
    9 Ratings
    N/A
    0 Ratings

    Data integration/API management

    5.4
    54%
    2 Ratings
    N/A
    0 Ratings

    Behavioral analytics and baselining

    5.7
    57%
    2 Ratings
    N/A
    0 Ratings

    Rules-based and algorithmic detection thresholds

    6.1
    61%
    3 Ratings
    N/A
    0 Ratings

    Response orchestration and automation

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Reporting and compliance management

    8.0
    80%
    4 Ratings
    N/A
    0 Ratings

    Incident indexing/searching

    7.3
    73%
    3 Ratings
    N/A
    0 Ratings

    IT Asset Management

    AlienVault OSSIM

    Feature Set Not Supported
    N/A
    8.4

    KACE Systems Management Appliance

    84%
    KACE Systems Management Appliance (SMA) ranks higher in 5/5 features

    Software and hardware inventory tracking

    N/A
    0 Ratings
    8.9
    89%
    11 Ratings

    License management

    N/A
    0 Ratings
    7.9
    79%
    10 Ratings

    Asset lifecycle monitoring

    N/A
    0 Ratings
    8.4
    84%
    9 Ratings

    Contract management

    N/A
    0 Ratings
    7.9
    79%
    5 Ratings

    Asset relationship management

    N/A
    0 Ratings
    8.9
    89%
    7 Ratings

    Attribute Ratings

    • AlienVault OSSIM is rated higher in 1 area: Likelihood to Recommend
    • KACE Systems Management Appliance (SMA) is rated higher in 2 areas: Usability, Support Rating

    Likelihood to Recommend

    9.0

    AlienVault OSSIM

    90%
    11 Ratings
    8.5

    KACE Systems Management Appliance

    85%
    11 Ratings

    Usability

    8.0

    AlienVault OSSIM

    80%
    1 Rating
    8.6

    KACE Systems Management Appliance

    86%
    3 Ratings

    Support Rating

    7.9

    AlienVault OSSIM

    79%
    6 Ratings
    9.4

    KACE Systems Management Appliance

    94%
    6 Ratings

    Likelihood to Recommend

    AlienVault OSSIM

    If this is your first experience with a SIEM, this one can get you started. Take the time to learn the ins and outs of the product and you'll most likely be satisfied with it if your company is an SMB. If you need compliance reports, OSSIM is too small for you, you'll need to go with USM or USM Anywhere.
    Ivan Montilla Miralles | TrustRadius Reviewer

    KACE Systems Management Appliance

    I think it has added value for any organization. It reduced our Tech Support cost by:-Supporting users anywhere-Reducing users downtime as well keep them informed with the status of their tickets-Managing software and hardware actively-Processing automation-deploy mass software installs, patching or updates- Provide approved software's to users to install without IT help
    Thayer Ramahi | TrustRadius Reviewer

    Pros

    AlienVault OSSIM

    • Asset discovery. Once installed in a centric, network-accessible server, OSSIM can poll all your endpoints with common protocols (SSH, SNMP, WMI) to detect and discover site-wide assets to monitor. You only need to group them by your own criteria once added to the product.
    • SIEM Event Correlation. You can define quite complex correlation rules to detect possible suspicious or malicious actions or attempts in your network, in order to categorize them as real threats or as false positives, thus streamlining your risk assessment and management.
    • Ease of installation. The entire AlienVault OSSIM is self-contained in an ISO file, which can be burned into a DVD or just mounted in your server of choice (physical or virtual) for deployment. The installation process is automated and quote verbosed, with options for static IP, email messaging and others.
    • Ease of access. Being AlienVault OSSIM a self-contained appliance, it can be accessed via web by any device that supports a web browser, being that desktops, workstation, mobile devices, etc. The OSSIM dashboard and other features are automatically rearranged to adapt to the particular device being in use.
    Jose Quintero | TrustRadius Reviewer

    KACE Systems Management Appliance

    • Inventory: KACE provides a ton of hardware and software inventory information that is easy to search, filter, and export. This is critical when we need to find the answers to questions about how many of such and such we have in our fleet.
    • Patch Management: We were using WSUS before and it was altogether too cumbersome. KACE has given us the power, flexibility, and verification we need to feel comfortable our patches are up-to-date.
    • Service Queue: We made KACE our help desk system and it does everything we need it to do. Great improvement over our old system.
    Jeff Nickles | TrustRadius Reviewer

    Cons

    AlienVault OSSIM

    • The reports are clunky and a bit tedious to parse through.
    • Sometimes there's so much noise it's hard to tell what a true positive is. There are lots of false ones that trigger alerts but are normal behavior in many environments.
    John Keenan | TrustRadius Reviewer

    KACE Systems Management Appliance

    • The KACE SMA needs a better way to handle different roles in the software so certain users can access or administrate certain parts of the software, but not the entire software installation.
    • The KACE SMA could improve the ticketing process of projects. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets.
    • The KACE SMA could improve the UI of the software with the addition of different CSS color schemes.
    Andy Anschutz | TrustRadius Reviewer

    Pricing Details

    AlienVault OSSIM

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    KACE Systems Management Appliance

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    AlienVault OSSIM

    AlienVault OSSIM 8.0
    Based on 1 answer
    AlienVault OSSIM is far easy to use and manage - provided you know what you're doing. As any SIEM application, there is some background knowledge required in order to take advantage of the product's functionalities, such as the log correlation and analysis. Other than that, the application is quite usable and robust.
    Jose Quintero | TrustRadius Reviewer

    KACE Systems Management Appliance

    KACE Systems Management Appliance 8.6
    Based on 3 answers
    Overall, the software is simple to understand and use. That said, most vendors have been slowly updating their user interfaces to HTML5 so that they have a clean updated look and feel. This is where KACE falls short in that the UI is great for a packaged software 10 years ago. This isn't a major limitation as the software is really meant primarily for technology users.
    Anonymous | TrustRadius Reviewer

    Support Rating

    AlienVault OSSIM

    AlienVault OSSIM 7.9
    Based on 6 answers
    AlienVault OSSIM support has been very good. I have not had an issue that they were not able to quickly identify and provide a fix for. They are very quick to respond to open cases and are very knowledgeable in the product, which makes troubleshooting issues fast and solutions are provided quickly.
    Laurie Keith | TrustRadius Reviewer

    KACE Systems Management Appliance

    KACE Systems Management Appliance 9.4
    Based on 6 answers
    KACE does exactly what you need it to do, it maintains your computer environment. You can set patch schedules, inventory computers, setup software catalogs; basically everything you need to ensure the computers on your network are being actively managed. This is all with little need for constant configuration or updating the setup.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    AlienVault OSSIM

    Originally my organization leveraged alien value due to the lower cost of entry and ability to manage it as a service provider. Unfortunately, after several years of working with this tool, it became unwieldy to use as it felt that almost every useful report had to be created by hand. As other tools have come out with the ability to do automated responses such as Stellar Data processor, we have begun to evaluate alternatives.
    Anonymous | TrustRadius Reviewer

    KACE Systems Management Appliance

    We have selected this software because it rolls several different systems into one. We have a helpdesk system with this and an asset and inventory management system as well. We pay one price for the whole system instead of paying multiple companies different amounts that would have totaled more than we pay for the single system.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    AlienVault OSSIM

    • It's difficult to put a monetary value on security, but with proper monitoring and alerting, incidents will be easier to avoid.
    • Helps with your compliancy, as it automatically alerts you for critical events.
    • Collects logs in the cloud, so protected from local issues, like SAN failures.
    Anonymous | TrustRadius Reviewer

    KACE Systems Management Appliance

    • KACE has saved us from having to spend several days of employee hours in crafting DVDs and duplicating them (100+ DVDs)
    • KACE has saved us on the postage required to send out those DVDs for every update (monthly) to all of our customers electronically
    Anonymous | TrustRadius Reviewer

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