AlienVault OSSIM vs. KACE Systems Management Appliance (SMA)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AlienVault OSSIM
Score 8.3 out of 10
N/A
OSSIM leverages the power of the AlienVault Open Threat Exchange by allowing users to both contribute and receive real-time information about malicious hosts. AlienVault OSSIM is an open source Security Information and Event Management (SIEM) product. It is a unified platform providing: Asset discovery Vulnerability assessment Intrusion detection Behavioral monitoring SIEM OSSIM provides the basis for AlienVault's proprietary Unified Security…N/A
KACE Systems Management Appliance
Score 8.0 out of 10
N/A
Quest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade distribution with minimal end-user disruption, featuring remote replication for multi-site upgrades and rollouts. KACE SMA may be bundled with KACE Cloud Mobile Device Management (MDM) to form a complete UEM…N/A
Pricing
AlienVault OSSIMKACE Systems Management Appliance (SMA)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AlienVault OSSIMKACE Systems Management Appliance
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AlienVault OSSIMKACE Systems Management Appliance (SMA)
Top Pros
Top Cons
Features
AlienVault OSSIMKACE Systems Management Appliance (SMA)
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
AlienVault OSSIM
7.5
11 Ratings
4% below category average
KACE Systems Management Appliance (SMA)
-
Ratings
Centralized event and log data collection9.410 Ratings00 Ratings
Correlation7.011 Ratings00 Ratings
Event and log normalization/management8.111 Ratings00 Ratings
Deployment flexibility8.211 Ratings00 Ratings
Integration with Identity and Access Management Tools9.36 Ratings00 Ratings
Custom dashboards and workspaces9.410 Ratings00 Ratings
Host and network-based intrusion detection9.29 Ratings00 Ratings
Data integration/API management5.32 Ratings00 Ratings
Behavioral analytics and baselining5.42 Ratings00 Ratings
Rules-based and algorithmic detection thresholds5.33 Ratings00 Ratings
Response orchestration and automation6.32 Ratings00 Ratings
Reporting and compliance management8.34 Ratings00 Ratings
Incident indexing/searching6.43 Ratings00 Ratings
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
AlienVault OSSIM
-
Ratings
KACE Systems Management Appliance (SMA)
8.6
12 Ratings
12% above category average
Software and hardware inventory tracking00 Ratings10.012 Ratings
License management00 Ratings9.011 Ratings
Asset lifecycle monitoring00 Ratings8.010 Ratings
Contract management00 Ratings6.06 Ratings
Asset relationship management00 Ratings10.08 Ratings
Best Alternatives
AlienVault OSSIMKACE Systems Management Appliance (SMA)
Small Businesses
AlienVault USM
AlienVault USM
Score 7.8 out of 10
ConnectWise RMM
ConnectWise RMM
Score 8.0 out of 10
Medium-sized Companies
Splunk Enterprise
Splunk Enterprise
Score 8.3 out of 10
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.2 out of 10
Enterprises
Microsoft Sentinel
Microsoft Sentinel
Score 8.4 out of 10
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlienVault OSSIMKACE Systems Management Appliance (SMA)
Likelihood to Recommend
9.3
(11 ratings)
8.0
(12 ratings)
Usability
8.0
(1 ratings)
8.6
(3 ratings)
Support Rating
7.9
(3 ratings)
9.5
(4 ratings)
User Testimonials
AlienVault OSSIMKACE Systems Management Appliance (SMA)
Likelihood to Recommend
AT&T Cybersecurity
If this is your first experience with a SIEM, this one can get you started. Take the time to learn the ins and outs of the product and you'll most likely be satisfied with it if your company is an SMB. If you need compliance reports, OSSIM is too small for you, you'll need to go with USM or USM Anywhere.
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Quest
I think it has added value for any organization. It reduced our Tech Support cost by: -Supporting users anywhere -Reducing users downtime as well keep them informed with the status of their tickets -Managing software and hardware actively -Processing automation -deploy mass software installs, patching or updates - Provide approved software's to users to install without IT help
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Pros
AT&T Cybersecurity
  • Asset discovery. Once installed in a centric, network-accessible server, OSSIM can poll all your endpoints with common protocols (SSH, SNMP, WMI) to detect and discover site-wide assets to monitor. You only need to group them by your own criteria once added to the product.
  • SIEM Event Correlation. You can define quite complex correlation rules to detect possible suspicious or malicious actions or attempts in your network, in order to categorize them as real threats or as false positives, thus streamlining your risk assessment and management.
  • Ease of installation. The entire AlienVault OSSIM is self-contained in an ISO file, which can be burned into a DVD or just mounted in your server of choice (physical or virtual) for deployment. The installation process is automated and quote verbosed, with options for static IP, email messaging and others.
  • Ease of access. Being AlienVault OSSIM a self-contained appliance, it can be accessed via web by any device that supports a web browser, being that desktops, workstation, mobile devices, etc. The OSSIM dashboard and other features are automatically rearranged to adapt to the particular device being in use.
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Quest
  • Inventory: KACE provides a ton of hardware and software inventory information that is easy to search, filter, and export. This is critical when we need to find the answers to questions about how many of such and such we have in our fleet.
  • Patch Management: We were using WSUS before and it was altogether too cumbersome. KACE has given us the power, flexibility, and verification we need to feel comfortable our patches are up-to-date.
  • Service Queue: We made KACE our help desk system and it does everything we need it to do. Great improvement over our old system.
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Cons
AT&T Cybersecurity
  • Creating custom rules is a bit complicated
  • Reporting could be improved
  • Agent has caused conflicts with a couple of our other applications
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Quest
  • The KACE SMA needs a better way to handle different roles in the software so certain users can access or administrate certain parts of the software, but not the entire software installation.
  • The KACE SMA could improve the ticketing process of projects. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets.
  • The KACE SMA could improve the UI of the software with the addition of different CSS color schemes.
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Usability
AT&T Cybersecurity
AlienVault OSSIM is far easy to use and manage - provided you know what you're doing. As any SIEM application, there is some background knowledge required in order to take advantage of the product's functionalities, such as the log correlation and analysis. Other than that, the application is quite usable and robust.
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Quest
Overall, the software is simple to understand and use. That said, most vendors have been slowly updating their user interfaces to HTML5 so that they have a clean updated look and feel. This is where KACE falls short in that the UI is great for a packaged software 10 years ago. This isn't a major limitation as the software is really meant primarily for technology users.
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Support Rating
AT&T Cybersecurity
Everything is done through MSSP and installation pro services. Once those hours are burned up, then you're on your own without a lot of help. Typically the pro services hours aren't enough to get past 60 days and MSSP are hit and miss. We had a miss for installation helpers.
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Quest
KACE does exactly what you need it to do, it maintains your computer environment. You can set patch schedules, inventory computers, setup software catalogs; basically everything you need to ensure the computers on your network are being actively managed. This is all with little need for constant configuration or updating the setup.
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Alternatives Considered
AT&T Cybersecurity
Originally my organization leveraged alien value due to the lower cost of entry and ability to manage it as a service provider. Unfortunately, after several years of working with this tool, it became unwieldy to use as it felt that almost every useful report had to be created by hand. As other tools have come out with the ability to do automated responses such as Stellar Data processor, we have begun to evaluate alternatives.
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Quest
We have selected this software because it rolls several different systems into one. We have a helpdesk system with this and an asset and inventory management system as well. We pay one price for the whole system instead of paying multiple companies different amounts that would have totaled more than we pay for the single system.
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Return on Investment
AT&T Cybersecurity
  • It satisfied a requirement of our audit team (internal and external).
  • Custom written alerts allow us to be proactive for some events.
  • Stable product means we don't spend a lot of time keeping it up and running.
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Quest
  • KACE has saved us from having to spend several days of employee hours in crafting DVDs and duplicating them (100+ DVDs)
  • KACE has saved us on the postage required to send out those DVDs for every update (monthly) to all of our customers electronically
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ScreenShots