20 Ratings
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Score 7.6 out of 100
21 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

AlienVault OSSIM

If this is your first experience with a SIEM, this one can get you started. Take the time to learn the ins and outs of the product and you'll most likely be satisfied with it if your company is an SMB. If you need compliance reports, OSSIM is too small for you, you'll need to go with USM or USM Anywhere.
Ivan Montilla Miralles | TrustRadius Reviewer

KACE Systems Management Appliance

I think it has added value for any organization. It reduced our Tech Support cost by:-Supporting users anywhere-Reducing users downtime as well keep them informed with the status of their tickets-Managing software and hardware actively-Processing automation-deploy mass software installs, patching or updates- Provide approved software's to users to install without IT help
Thayer Ramahi | TrustRadius Reviewer

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault OSSIM
7.6
KACE Systems Management Appliance
Centralized event and log data collection
AlienVault OSSIM
8.3
KACE Systems Management Appliance
Correlation
AlienVault OSSIM
7.3
KACE Systems Management Appliance
Event and log normalization
AlienVault OSSIM
7.0
KACE Systems Management Appliance
Deployment flexibility
AlienVault OSSIM
7.7
KACE Systems Management Appliance
Integration with Identity and Access Management Tools
AlienVault OSSIM
8.9
KACE Systems Management Appliance
Custom dashboards and views
AlienVault OSSIM
6.1
KACE Systems Management Appliance
Host and network-based intrusion detection
AlienVault OSSIM
8.1
KACE Systems Management Appliance

IT Asset Management

AlienVault OSSIM
KACE Systems Management Appliance
8.8
Software and hardware inventory tracking
AlienVault OSSIM
KACE Systems Management Appliance
8.9
License management
AlienVault OSSIM
KACE Systems Management Appliance
8.7
Asset lifecycle monitoring
AlienVault OSSIM
KACE Systems Management Appliance
8.9
Contract management
AlienVault OSSIM
KACE Systems Management Appliance
8.5
Asset relationship management
AlienVault OSSIM
KACE Systems Management Appliance
9.3

Pros

AlienVault OSSIM

  • Asset discovery. Once installed in a centric, network-accessible server, OSSIM can poll all your endpoints with common protocols (SSH, SNMP, WMI) to detect and discover site-wide assets to monitor. You only need to group them by your own criteria once added to the product.
  • SIEM Event Correlation. You can define quite complex correlation rules to detect possible suspicious or malicious actions or attempts in your network, in order to categorize them as real threats or as false positives, thus streamlining your risk assessment and management.
  • Ease of installation. The entire AlienVault OSSIM is self-contained in an ISO file, which can be burned into a DVD or just mounted in your server of choice (physical or virtual) for deployment. The installation process is automated and quote verbosed, with options for static IP, email messaging and others.
  • Ease of access. Being AlienVault OSSIM a self-contained appliance, it can be accessed via web by any device that supports a web browser, being that desktops, workstation, mobile devices, etc. The OSSIM dashboard and other features are automatically rearranged to adapt to the particular device being in use.
Jose Quintero | TrustRadius Reviewer

KACE Systems Management Appliance

  • Inventory: KACE provides a ton of hardware and software inventory information that is easy to search, filter, and export. This is critical when we need to find the answers to questions about how many of such and such we have in our fleet.
  • Patch Management: We were using WSUS before and it was altogether too cumbersome. KACE has given us the power, flexibility, and verification we need to feel comfortable our patches are up-to-date.
  • Service Queue: We made KACE our help desk system and it does everything we need it to do. Great improvement over our old system.
Jeff Nickles | TrustRadius Reviewer

Cons

AlienVault OSSIM

  • The reports are clunky and a bit tedious to parse through.
  • Sometimes there's so much noise it's hard to tell what a true positive is. There are lots of false ones that trigger alerts but are normal behavior in many environments.
John Keenan | TrustRadius Reviewer

KACE Systems Management Appliance

  • The KACE SMA needs a better way to handle different roles in the software so certain users can access or administrate certain parts of the software, but not the entire software installation.
  • The KACE SMA could improve the ticketing process of projects. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets.
  • The KACE SMA could improve the UI of the software with the addition of different CSS color schemes.
Andy Anschutz | TrustRadius Reviewer

Usability

AlienVault OSSIM

AlienVault OSSIM 8.0
Based on 1 answer
AlienVault OSSIM is far easy to use and manage - provided you know what you're doing. As any SIEM application, there is some background knowledge required in order to take advantage of the product's functionalities, such as the log correlation and analysis. Other than that, the application is quite usable and robust.
Jose Quintero | TrustRadius Reviewer

KACE Systems Management Appliance

KACE Systems Management Appliance 8.6
Based on 3 answers
Overall, the software is simple to understand and use. That said, most vendors have been slowly updating their user interfaces to HTML5 so that they have a clean updated look and feel. This is where KACE falls short in that the UI is great for a packaged software 10 years ago. This isn't a major limitation as the software is really meant primarily for technology users.
Anonymous | TrustRadius Reviewer

Support Rating

AlienVault OSSIM

AlienVault OSSIM 8.0
Based on 4 answers
AlienVault OSSIM support has been very good. I have not had an issue that they were not able to quickly identify and provide a fix for. They are very quick to respond to open cases and are very knowledgeable in the product, which makes troubleshooting issues fast and solutions are provided quickly.
Laurie Keith | TrustRadius Reviewer

KACE Systems Management Appliance

KACE Systems Management Appliance 7.9
Based on 6 answers
KACE does exactly what you need it to do, it maintains your computer environment. You can set patch schedules, inventory computers, setup software catalogs; basically everything you need to ensure the computers on your network are being actively managed. This is all with little need for constant configuration or updating the setup.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AlienVault OSSIM

Best bang for the buck. Darktrace did not perform even close to AlienVault. I ran them concurrently. AlienVault consistently found issues that Darktrace didn't pick up, and the Darktrace incidents were false positives. At one point, Darktrace stated I had 2,000 servers and I have 112.FortiSIEM is an awesome package but it's more then I need (or can afford). I would need to add staff, for at least the first year or so, just to get it setup and configured correctly.
Matthew Frederickson | TrustRadius Reviewer

KACE Systems Management Appliance

We have selected this software because it rolls several different systems into one. We have a helpdesk system with this and an asset and inventory management system as well. We pay one price for the whole system instead of paying multiple companies different amounts that would have totaled more than we pay for the single system.
Anonymous | TrustRadius Reviewer

Return on Investment

AlienVault OSSIM

  • The only investment here is setting it up and I think seeing it's performance it's a fantastic tool and has a great positive ROI!
Anonymous | TrustRadius Reviewer

KACE Systems Management Appliance

  • KACE has saved us from having to spend several days of employee hours in crafting DVDs and duplicating them (100+ DVDs)
  • KACE has saved us on the postage required to send out those DVDs for every update (monthly) to all of our customers electronically
Anonymous | TrustRadius Reviewer

Pricing Details

AlienVault OSSIM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

KACE Systems Management Appliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

AlienVault OSSIM
8.1
KACE Systems Management Appliance
8.3

Usability

AlienVault OSSIM
8.0
KACE Systems Management Appliance
8.6

Support Rating

AlienVault OSSIM
8.0
KACE Systems Management Appliance
7.9

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