Alloy Navigator vs. Spiceworks Help Desk
Alloy Navigator vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alloy Navigator | N/A | Alloy Navigator is an IT Service and Asset Management solution featuring a workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters. Alloy Navigator is designed for small, medium and enterprise businesses, and covers several IT disciplines ranging from Help Desk, Inventory and Knowledge Base Management to ITIL-driven standards such as Change & Configuration… | $19 per month per tech | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | Pricing is solely based on the number of technicians supporting your end users and computers that require auditing. There are no other licenses required. | — | ||||||||||||||
More Pricing Information |
Alloy Navigator | Spiceworks Help Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Alloy Navigator | Spiceworks Help Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alloy Navigator | Spiceworks Help Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Alloy Navigator | Spiceworks Help Desk | |
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Likelihood to Recommend | Alloy Software No answers on this topic | Spiceworks Ziff Davis |
Pros | Alloy Software No answers on this topic | Spiceworks Ziff Davis |
Cons | Alloy Software No answers on this topic | Spiceworks Ziff Davis |
Likelihood to Renew | Alloy Software No answers on this topic | Spiceworks Ziff Davis |
Usability | Alloy Software No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | Alloy Software No answers on this topic | Spiceworks Ziff Davis |
Support Rating | Alloy Software No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | Alloy Software No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | Alloy Software No answers on this topic | Spiceworks Ziff Davis |
Return on Investment | Alloy Software No answers on this topic | Spiceworks Ziff Davis |
ScreenShots | Alloy Navigator Screenshots |