Alloy Navigator vs. TOPdesk
Alloy Navigator vs. TOPdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alloy Navigator | N/A | Alloy Navigator is an IT Service and Asset Management solution featuring a workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters. Alloy Navigator is designed for small, medium and enterprise businesses, and covers several IT disciplines ranging from Help Desk, Inventory and Knowledge Base Management to ITIL-driven standards such as Change & Configuration… | $19 per month per tech | |
TOPdesk | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | N/A |
Alloy Navigator | TOPdesk | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Required | Optional | ||||||||||||||
Additional Details | Pricing is solely based on the number of technicians supporting your end users and computers that require auditing. There are no other licenses required. | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - End users OR service agents based. For flexibility in the number of agents for e.g. extra busy times of the year, the end user license allows adding agents without any restrictions, no day passes needed. | ||||||||||||||
More Pricing Information |
Alloy Navigator | TOPdesk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Alloy Navigator | TOPdesk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alloy Navigator | TOPdesk | |
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Likelihood to Recommend | - (0 ratings) | 8.7 (195 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (107 ratings) |
Usability | - (0 ratings) | 9.6 (27 ratings) |
Availability | - (0 ratings) | 9.1 (9 ratings) |
Performance | - (0 ratings) | 8.1 (9 ratings) |
Support Rating | - (0 ratings) | 8.7 (164 ratings) |
In-Person Training | - (0 ratings) | 10.0 (2 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (15 ratings) |
Configurability | - (0 ratings) | 8.8 (8 ratings) |
Ease of integration | - (0 ratings) | 8.2 (16 ratings) |
Product Scalability | - (0 ratings) | 9.1 (9 ratings) |
Vendor post-sale | - (0 ratings) | 8.9 (7 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (7 ratings) |
Alloy Navigator | TOPdesk | |
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Likelihood to Recommend | Alloy Software No answers on this topic | TOPdesk |
Pros | Alloy Software No answers on this topic | TOPdesk |
Cons | Alloy Software No answers on this topic | TOPdesk |
Likelihood to Renew | Alloy Software No answers on this topic | TOPdesk |
Usability | Alloy Software No answers on this topic | TOPdesk |
Reliability and Availability | Alloy Software No answers on this topic | TOPdesk |
Performance | Alloy Software No answers on this topic | TOPdesk |
Support Rating | Alloy Software No answers on this topic | TOPdesk |
In-Person Training | Alloy Software No answers on this topic | TOPdesk |
Online Training | Alloy Software No answers on this topic | TOPdesk |
Implementation Rating | Alloy Software No answers on this topic | TOPdesk |
Alternatives Considered | Alloy Software No answers on this topic | TOPdesk |
Scalability | Alloy Software No answers on this topic | TOPdesk |
Return on Investment | Alloy Software No answers on this topic | TOPdesk |
ScreenShots | Alloy Navigator Screenshots |