Almyta Control System vs. Lightspeed Restaurant

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Almyta Control System
Score 7.0 out of 10
N/A
Almyta Control System is an inventory management software offering from almyta systems. It can be customized for both single and multiple users.N/A
Lightspeed Restaurant
Score 8.8 out of 10
N/A
The Lightspeed Restaurant POS, from Lightspeed in Montreal, is a restaurant POS and management system designed to enable users to sync the user's menu with major food delivery apps, manage all orders and and reach new customers.
$69
per month 2.6% + 10¢
Pricing
Almyta Control SystemLightspeed Restaurant
Editions & Modules
No answers on this topic
Lightspeed Restaurant Essentials
$69
per month 2.6% + 10¢
Lightspeed Restaurant Plus
$189
per month 2.6% + 10¢
Lightspeed Restaurant Pro
$399
per month custom per purchase rates
Offerings
Pricing Offerings
Almyta Control SystemLightspeed Restaurant
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Almyta Control SystemLightspeed Restaurant
Top Pros

No answers on this topic

Best Alternatives
Almyta Control SystemLightspeed Restaurant
Small Businesses
Webgility
Webgility
Score 9.6 out of 10
Square POS
Square POS
Score 9.5 out of 10
Medium-sized Companies
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise
Score 8.3 out of 10
Shopify
Shopify
Score 8.7 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Almyta Control SystemLightspeed Restaurant
Likelihood to Recommend
7.0
(1 ratings)
9.0
(25 ratings)
Usability
-
(0 ratings)
8.5
(3 ratings)
Support Rating
9.0
(1 ratings)
8.9
(9 ratings)
User Testimonials
Almyta Control SystemLightspeed Restaurant
Likelihood to Recommend
almyta systems
If you are looking for a one-stop solution, or you can easily migrate to one system, then I'd recommend Almyta. I would say and have heard it is much more beneficial when you just go all in. If you have a lot of organizing to do, it's a very useful one-stop tool for inventory solutions, purchasing, etc...
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Lightspeed
One thing Upserve [POS (formerly Breadcrumb)] does well is splitting customer checks is very easy and intuitive. We used to host a lot of groups (pre pandemic) and splitting checks can be a nightmare. But they let you split it evenly by number or by item. You can even split one item (say, an app) across multiple checks.
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Pros
almyta systems
  • Good customization.
  • Intuitive to use.
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Lightspeed
  • Reporting: Upserve's backend reporting system is unparalleled in this industry. It's extremely robust and gives us eyes into every nook and cranny of our business.
  • Intuitive: The Upserve POS is nearly as intuitive as Square. The ease of use really helps us provide great service without spending a fortune in training.
  • Extras: A quality POS system is assumed with Upserve. It has all the bells and whistles and it's very effective. What takes Upserve over the top is all the added features. Our online ordering system, loyalty program, delivery platform integration, KDS system, and soon to be inventory management are all provided for free with our system. The other benefit is all these features are seamless and work really well.
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Cons
almyta systems
  • Sometimes troubleshooting is cumbersome.
  • Forecasting seems to have a few bugs.
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Lightspeed
  • On the KDS, the system will re-fire tickets when we split checks and sometimes when simply closing out.
  • On the KDS, when someone adds onto an order that has already been bumped from the screen and doesn't put the new item at the end of the queue. It bumps it to the front and keeps the original time of the original order. This makes it difficult to process the order and determine the priority of which order should be fulfilled.
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Usability
almyta systems
No answers on this topic
Lightspeed
Upserve is very intuitive. It utilizes a tab system along the left side of the screen for easy access to menu categories. After choosing the tab you want to view (i.e. Food), all the food items and/or sub categories show up instantly on the screen. once your items are chosen, you are a card swipe away from starting the payment process. Very easy. That said, there are a few minor issues with usability. For example, splitting checks is really quite difficult. You have to create new checks one at a time, then have to go searching for the checks to ring guests up. Really not intuitive on this front. Thankfully, it's not incredibly inhibitive
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Support Rating
almyta systems
Their customer support people are very detail-oriented and helpful. I talk to them more than I would like, but they do a great job. Sometimes with software, the customer support can be very stuffy, but these guys are pretty committed to customer service and I appreciate that. They typically can solve an issue within 15-30 minutes.
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Lightspeed
Seriously, if I could give a 12 rating I would. Upserve support is 24/7 and completely free. No extra fees on evenings or weekends and they are fast. You can actually start a chat support straight from your ipad screen. 90% of our support issues have been solved in just a few minutes from the chat screen. That said, I prefer the phone. Calling into Upserve support is just as easy and everyone is always friendly and fast
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Alternatives Considered
almyta systems
IBM Order Management is a good product but is on the expensive side. Additionally, I like to use MacOS and Almyta Control Systems is a little easy to use on a Mac. Almyta also has a broader range of support products. Personally, I really prefer Almyta's customer support and find them very helpful and responsive.
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Lightspeed
Lavu is the worst POS system I have ever encountered. It was the most frustrating part of everyone’s shift. They were never available for customer service, Upserve is. Their system would shut down across regions, Upserve does not. Upserve (at the time Breadcrumb) was highly rated and praised for simplicity.
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Return on Investment
almyta systems
  • Helped increase efficiency by 15% in 2019.
  • Is streamlining internal communication.
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Lightspeed
  • Bestsellers and slower items rise to the top in reporting features, making analysis quicker.
  • Dramatically reduced server error
  • Posed a challenge to continue face-to-face contact between servers and cooks; the POS tends to end conversations about special orders, special customer requests or restrictions, and generally conveys the nuances that contribute to excellent service. So we have to make a conscious effort to continue talking to each other.
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ScreenShots