TrustRadius

Aloware vs. Koncert

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aloware
Score 8.1 out of 10
N/A
Aloware is a contact center solution with turnkey software. Aloware also integrates with CRM and Helpdesk applications. Customers can be engaged by cell phone, text message or social messengers.
$40
per month per user
Koncert
Score 9.0 out of 10
N/A
Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is enhanced with automation to connect agents with live prospects and scale up conversations with prospects. Koncert sales dialers helps to enable more meetings, build pipelines and insights for coaching and training sales teams. Koncert…N/A
Pricing
AlowareKoncert
Editions & Modules
iPro
$40
per month per user
uPro
$70
per month per user
xPro
$90
per month per user
No answers on this topic
Offerings
Pricing Offerings
AlowareKoncert
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AlowareKoncert
Top Pros
Top Cons

No answers on this topic

Features
AlowareKoncert
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Aloware
-
Ratings
Koncert
8.4
4 Ratings
15% above category average
Contact preview00 Ratings8.14 Ratings
Dialer-CRM integration00 Ratings8.44 Ratings
Call notes & tags00 Ratings8.54 Ratings
Automatic call logging00 Ratings8.54 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Aloware
-
Ratings
Koncert
8.7
4 Ratings
13% above category average
Outbound dialing00 Ratings9.04 Ratings
Custom caller ID00 Ratings9.34 Ratings
Click-to-call00 Ratings9.44 Ratings
Recorded voicemail drop00 Ratings8.33 Ratings
Dialer contact import00 Ratings8.43 Ratings
Campaign & list management00 Ratings8.02 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Aloware
-
Ratings
Koncert
8.5
3 Ratings
12% above category average
Follow-up calls00 Ratings8.43 Ratings
Dialer reporting & analytics00 Ratings7.02 Ratings
Dialer compliance00 Ratings10.02 Ratings
Best Alternatives
AlowareKoncert
Small Businesses
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 9.8 out of 10
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 9.8 out of 10
Medium-sized Companies
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 9.8 out of 10
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 9.8 out of 10
Enterprises
Dialpad Ai Sales Center
Dialpad Ai Sales Center
Score 9.1 out of 10
Dialpad Ai Sales Center
Dialpad Ai Sales Center
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlowareKoncert
Likelihood to Recommend
9.0
(1 ratings)
8.2
(4 ratings)
User Testimonials
AlowareKoncert
Likelihood to Recommend
Aloware
Having worked in insurance from a work from home standpoint for a while, Aloware is definitely one of the better softwares for use in incoming/outgoing calls. The site is very user friendly and really well managed. The park feature is very convenient as well. The site doesn't feel clunky are have too much information (info overload) like other softwares out there.
AS
Angi Sierra
Licensed Agent
Read full review
Koncert
This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
Adam Boyd | TrustRadius Reviewer
Adam Boyd
Vice President, Client Sales
Read full review
Pros
Aloware
  • Incoming Calls
  • Voicemails
  • Text Messages
AS
Angi Sierra
Licensed Agent
Read full review
Koncert
  • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
  • Click Dialer allows us to use local presence dialing
  • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
Sam Bush-Joseph | TrustRadius Reviewer
Sam Bush-Joseph
Senior Manager, Sales Development
Read full review
Cons
Aloware
  • Reading text messages directly on the site are sometimes difficult
  • The transcribe on voicemails is off sometimes
AS
Angi Sierra
Licensed Agent
Read full review
Koncert
  • UX - The interface is easy to understand, but not the most visually appealing.
Chris Hamborsky | TrustRadius Reviewer
Chris Hamborsky
Associate Sales Development Representative
Read full review
Alternatives Considered
Aloware
Aloware is definitely more user friendly with an up to date user interface. Their texting feature is much easier to keep records over compared to Chase and the connection while on the phone with customers is a lot better. With Chase, it always seemed staticy and unreliable
AS
Angi Sierra
Licensed Agent
Read full review
Koncert
We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
Luis Flores | TrustRadius Reviewer
Luis Flores
Sales Development Team Lead
Read full review
Return on Investment
Aloware
No answers on this topic
Koncert
  • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
Adam Boyd | TrustRadius Reviewer
Adam Boyd
Vice President, Client Sales
Read full review
ScreenShots

Koncert Screenshots

Screenshot of Koncert AI Parallel Dialer My Session ScreenScreenshot of Koncert AI Parallel Dialer Call Disposition ScreenScreenshot of Remote Salesfloor - A feature designed to bring the traditional salesfloor workspace experienceScreenshot of Remote Salesfloor - A feature designed to bring the traditional salesfloor workspace experienceScreenshot of Koncert Remote Coach Feature - Remote Coach® is a feature within all five of Koncert’s Dialer Platforms.Screenshot of Koncert AI Dialer Analytics