Amazon Alexa for Business vs. Five9
Amazon Alexa for Business vs. Five9
Product | Rating | Most Used By | Product Summary | Starting Price |
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Amazon Alexa for Business | N/A | Alexa for Business is a service that enables organizations and employees to use Alexa to get more work done. With Alexa for Business, employees can use Alexa as their intelligent assistant to be more productive in meeting rooms, at their desks, and with Alexa devices. IT and facilities managers can also use Alexa for Business to measure and increase the utilization of the existing meeting rooms in their workplace. | $3 per month per user | |
Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A |
Amazon Alexa for Business | Five9 | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | ||||||||||||||
More Pricing Information |
Amazon Alexa for Business | Five9 | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Amazon Alexa for Business | Five9 | |
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Small Businesses | Intercom Score 8.7 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Amazon Alexa for Business | Five9 | |
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Likelihood to Recommend | 9.0 (1 ratings) | 8.4 (36 ratings) |
Support Rating | - (0 ratings) | 8.0 (8 ratings) |
Amazon Alexa for Business | Five9 | |
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Likelihood to Recommend | Amazon AWS | Five9 |
Pros | Amazon AWS | Five9 |
Cons | Amazon AWS | Five9 |
Support Rating | Amazon AWS No answers on this topic | Five9 |
Alternatives Considered | Amazon AWS | Five9 |
Return on Investment | Amazon AWS | Five9 |
ScreenShots | Five9 Screenshots |