TrustRadius

Amazon CloudSearch vs. Glean

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon CloudSearch
Score 8.6 out of 10
N/A
Amazon CloudSearch is enterprise search as a service, from Amazon Web Services.N/A
Glean
Score 8.5 out of 10
N/A
Glean is an AI-powered workplace search tool that supports search across all of a company's apps, centralizing company knowledge and helping employees to more quickly find what they need, with 100+ connectors.
$12
per month
Pricing
Amazon CloudSearchGlean
Editions & Modules
No answers on this topic
Glean for Individuals - Monthly
$12
per month
Glean for Individuals - 1 Year
$129
one-time fee
Glean for Individuals - 2 Year
$245
one-time fee
Glean for Individuals - 3 Year
$348
one-time fee
Glean for Individuals - 4 Year
$439
one-time fee
Offerings
Pricing Offerings
Amazon CloudSearchGlean
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Amazon CloudSearchGlean
Considered Both Products
Amazon CloudSearch
Verified User
Anonymous
Chose Amazon CloudSearch
I didn't investigate the best alternatives to CloudSearch, but did help with implementing this feature in our application. But from what i tested and used - Cloudsearch is very fast to get queries. Some negative points can be the time to implement this and some configurations …
Glean
Tarun Garg | TrustRadius Reviewer
Tarun Garg
Resident solution Architect
Chose Glean
Personally I am not from the evaluation team but I feel ChatGPT , Gemini are good as well.
Savannah Hair, M.Ed. | TrustRadius Reviewer
Savannah Hair, M.Ed.
Account Executive
Chose Glean
We used to not like Guru that much because it just stored our company documents but now I miss it a little because I feel like I can't find things anymore.
Verified User
Anonymous
Chose Glean
I like Glean a lot better as it's more intuitive.
Best Alternatives
Amazon CloudSearchGlean
Small Businesses
Yext
Yext
Score 7.4 out of 10
Yext
Yext
Score 7.4 out of 10
Medium-sized Companies
Guru
Guru
Score 9.3 out of 10
Guru
Guru
Score 9.3 out of 10
Enterprises
Guru
Guru
Score 9.3 out of 10
Guru
Guru
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon CloudSearchGlean
Likelihood to Recommend
7.0
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
7.8
(0 ratings)
User Testimonials
Amazon CloudSearchGlean
Likelihood to Recommend
Amazon Cloudsearch can be suitable for some queries that require fast data. For example, in our case, we used CloudSearch, in a tool called Global Search. That will search everything like names, emails and a lot of stuff in our application. If you want fast data and you have a simple query, Global Search isn't appropriate for you.
Verified User
Anonymous
Read full review
When I am interviewing candidates and they start asking specific questions that I dont know the answer to, I use Glean chat to quickly find answers. It helps save time because I can really quickly find the answers to anything. I think if leaders care about their employers, they would get Glean!
Kelly Guslani | TrustRadius Reviewer
Kelly Guslani
Recruiter
Read full review
Pros
  • Really fast queries
  • Good Reporting
  • Reduce the cost of the server
Verified User
Anonymous
Read full review
  • Single search capability across all systems
  • High accuracy of search results
  • Saves you time in day to day work
  • Offers customization with the homepage and go links
Verified User
Anonymous
Read full review
Cons
  • Can take some time to implement
  • The initial configuration can be tricky
  • Takes some time to update the values
Verified User
Anonymous
Read full review
  • The AI Chat can definitely improve. I will ask it questions about our sales process and it should be referencing documents that I know are in our company Glean, but it will give me the wrong answer.
Savannah Hair, M.Ed. | TrustRadius Reviewer
Savannah Hair, M.Ed.
Account Executive
Read full review
Usability
No answers on this topic
I give it a 5 because of the chat not giving accurate answers and also sometimes I will search for documents that I know used to be in Guru before we had it but now it is no longer in Glean
Savannah Hair, M.Ed. | TrustRadius Reviewer
Savannah Hair, M.Ed.
Account Executive
Read full review
Alternatives Considered
I didn't investigate the best alternatives to CloudSearch, but did help with implementing this feature in our application. But from what i tested and used - Cloudsearch is very fast to get queries. Some negative points can be the time to implement this and some configurations that can be tricky.
Verified User
Anonymous
Read full review
Personally I am not from the evaluation team but I feel ChatGPT , Gemini are good as well.
Tarun Garg | TrustRadius Reviewer
Tarun Garg
Resident solution Architect
Read full review
Return on Investment
  • Positive Point - Reduced the server load
  • Negative point - Not suitable for all queries
  • Negative Point - Time to implement this feature
Verified User
Anonymous
Read full review
  • Quickly able to find answers for customers allowing me to be more proactive with them
  • allows me to quickly access info for all follow up emails for customers
Verified User
Anonymous
Read full review
ScreenShots