Glean has been a game changer!
March 09, 2024

Glean has been a game changer!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Glean

I use Glean in my every day routine. It enables me to quickly find internal resources, answers to questions, or customer content by simply searching in one place. Before Glean, we'd have to search for things individually across Confluence, GDrive, Slack, Zendesk, etc. which was very time consuming and often did not produce results. Gleans search functionality is far superior to these and does it all at once.
  • Single search capability across all systems
  • High accuracy of search results
  • Saves you time in day to day work
  • Offers customization with the homepage and go links
  • Surfacing results that are often clicked on at the top of the search results (i.e. a recommended result)
  • Use AI to suggest question answers based on search results
  • Glean has saved me approximately 5 hours/week in researching topics
  • Glean has saved me time with Go Links
  • Glean has made it easier to search company org chart

Do you think Glean delivers good value for the price?

Not sure

Are you happy with Glean's feature set?

Yes

Did Glean live up to sales and marketing promises?

Yes

Did implementation of Glean go as expected?

Yes

Would you buy Glean again?

Yes

I think Glean can help any organization. It creates an internal search engine that is specific to your organization, and brings everything into one place. This allows you to access content you may not have otherwise found, especially because other systems do not have effective search capabilities