Amazon CloudSearch vs Searchspring

Likelihood to Recommend

Amazon Cloudsearch can be suitable for some queries that require fast data. For example, in our case, we used CloudSearch, in a tool called Global Search. That will search everything like names, emails and a lot of stuff in our application. If you want fast data and you have a simple query, Global Search isn't appropriate for you.

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Verified User

Engineer in Product Management

Health, Wellness and Fitness Company, 51-200 employees

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SearchSpring has improved our conversion rate on our website in just the few weeks we've had them on the site. It is obvious that the improvements will continue over time with the incremental increases in traffic every week.

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Verified User

Manager in Sales

Retail Company, 51-200 employees

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Pros

Really fast queries
Good Reporting
Reduce the cost of the server

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Verified User

Engineer in Product Management

Health, Wellness and Fitness Company, 51-200 employees

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Reporting
Supporting the integration with our product feed
Being able to quickly make changes through the back office

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Chris Wood

Head Of Marketing - Online Dr

Pharmacy2U LtdPharmaceuticals, 51-200 employees

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Cons

Can take some time to implement
The initial configuration can be tricky
Takes some time to update the values

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Verified User

Engineer in Product Management

Health, Wellness and Fitness Company, 51-200 employees

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Reporting is very basic.

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Ryan Dahlstrom

Senior Director of eCommerce

Sundial BrandsConsumer Goods, 201-500 employees

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Support Rating

No score

No answers yet

No answers on this topic

Searchspring 10.0

Based on 2 answers

We have a monthly phone call with our account manager, and she is available for calls in between as well. She has always been accessible. Working with her has been easy and she has provided training where needed. She is proactive in making sure we have everything we need and feel comfortable with the platform.

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Verified User

Manager in Sales

Retail Company, 51-200 employees

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Alternatives Considered

I didn't investigate the best alternatives to CloudSearch, but did help with implementing this feature in our application. But from what i tested and used - Cloudsearch is very fast to get queries. Some negative points can be the time to implement this and some configurations that can be tricky.

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Verified User

Engineer in Product Management

Health, Wellness and Fitness Company, 51-200 employees

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We used a bespoke inhouse system before

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Chris Wood

Head Of Marketing - Online Dr

Pharmacy2U LtdPharmaceuticals, 51-200 employees

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Return on Investment

Positive Point - Reduced the server load
Negative point - Not suitable for all queries
Negative Point - Time to implement this feature

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Verified User

Engineer in Product Management

Health, Wellness and Fitness Company, 51-200 employees

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Improved customer experience has led to fewer abandons on search pages.
Improved search results make key products more readily found.
Search results are actually relevant to search query.

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Ryan Dahlstrom

Senior Director of eCommerce

Sundial BrandsConsumer Goods, 201-500 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Amazon CloudSearch Editions & Modules

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Additional Pricing Details

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Searchspring Editions & Modules

Edition

Starter	$499.00¹
Business	$799.00¹

Per Month

Additional Pricing Details

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