Amazon Rekognition vs. Quantum Metric

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Rekognition
Score 9.6 out of 10
N/A
Amazon offers Rekognition, an image and video visual analytics tool that is trained on locating and identifying labeled or tag-related objects, events, people, and also inappropriate content in images and video so that images and video can more safely and reliably be integrated and positioned in web applications or presentations after it conducts its analysis.N/A
Quantum Metric
Score 8.6 out of 10
Enterprise companies (1,001+ employees)
Quantum Metric is designed to help organizations build better digital products faster. Their platform for Continuous Product Design gives business and IT teams a single version of truth which the vendor describes as fast, quantified, and grounded on what customers actually experience. The solution ultimately aims to help teams agree on priorities, build products customers love, and innovate with speed and confidence.N/A
Pricing
Amazon RekognitionQuantum Metric
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Amazon RekognitionQuantum Metric
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amazon RekognitionQuantum Metric
Top Pros
Top Cons
Features
Amazon RekognitionQuantum Metric
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Amazon Rekognition
-
Ratings
Quantum Metric
8.7
6 Ratings
13% above category average
Responsive Design for Web Access00 Ratings8.46 Ratings
Mobile Application00 Ratings8.66 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings9.06 Ratings
Mobile App Analytics00 Ratings8.65 Ratings
Results and Analysis
Comparison of Results and Analysis features of Product A and Product B
Amazon Rekognition
-
Ratings
Quantum Metric
9.1
7 Ratings
3% above category average
Heatmap tool00 Ratings9.37 Ratings
Click analytics00 Ratings9.27 Ratings
Scroll maps00 Ratings9.07 Ratings
Session Recording and Replay00 Ratings8.87 Ratings
User Segmentation00 Ratings9.07 Ratings
Best Alternatives
Amazon RekognitionQuantum Metric
Small Businesses
IBM SPSS Modeler
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Score 7.8 out of 10
Smartlook
Smartlook
Score 8.3 out of 10
Medium-sized Companies
Posit
Posit
Score 9.1 out of 10
Contentsquare
Contentsquare
Score 8.6 out of 10
Enterprises
IBM SPSS Modeler
IBM SPSS Modeler
Score 7.8 out of 10
Contentsquare
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All AlternativesView all alternativesView all alternatives
User Ratings
Amazon RekognitionQuantum Metric
Likelihood to Recommend
9.5
(2 ratings)
9.2
(43 ratings)
Likelihood to Renew
-
(0 ratings)
7.5
(2 ratings)
Usability
9.5
(2 ratings)
7.7
(12 ratings)
Support Rating
9.5
(2 ratings)
8.7
(32 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Amazon RekognitionQuantum Metric
Likelihood to Recommend
Amazon AWS
Amazon Rekognition is well suited for all image and videos analysis. Also, deep learning projects for image and video can easily be done using this. It is very easy to use so a beginner can also use it.
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Quantum Metric
Quantum Metric is a true professional, and I love the level of insight and industry knowledge they bring to the table. We use it at the departmental level, including marketing, customer service, and IT. Session replay allows our data consumers to derive insights faster and easier than digging through data. It lets us see or understand how users feel and work to enhance those feelings. The quality of support and the time to respond are also noteworthy. They have great coverage, but the learning curve is very steep and requires a lot of technical support and hand-holding.
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Pros
Amazon AWS
  • Image tagging is very good.
  • Object detection is precise.
  • Video tagging has become very easy using Rekognition.
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Quantum Metric
  • Identifying user pain points and frustrations. Quantum Metrics has a data point called Rage Click which shows when a customer has clicked multiple times back to back on a particular section of the website.
  • Replaying a session to see everything that is loading on the front end to the customer, as well as the backed end of the website, has been critical in troubleshooting the experience.
  • Heatmaps are a awesome tool we have found very useful in showing engagement with different content on the page, how far user scroll & drop off and to see a split side by side view of the same page in an a/b test.
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Cons
Amazon AWS
  • The cost is bit more for small scale companies.
  • For text processing, OCR is not available in amazon rekognition.
  • Only facial search is available in image search.
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Quantum Metric
  • Quantum could share some use cases implemented by similar industries in accordance with the key problems as inputs.
  • We should be able to see some of the most common solutions that could be integrated within our product based on the step of the user journey I am at.
  • Expanding capabilities to integrate with high-level tools integrated.
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Likelihood to Renew
Amazon AWS
No answers on this topic
Quantum Metric
Quantum is a nice tool and is user friendly however I believe there always room for improvement. We have experienced minor issues with a few sessions which were solved by Quantum support reps in a timely manner and some of the dashboards are not as robust as other tools we use
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Usability
Amazon AWS
Very much suitable for many applications where the image processing features are secondary and independent of any domain. This makes it a general solution and the recognition features are returned in a JSON object in response to the API called made which is a very simple process.
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Quantum Metric
For a new user, it's pretty intuitive to onboard and start doing the basic functionalities. But QM has a lot of functionalities which can be leveraged by more team members (especially when you don't have analysts dedicatedly using this) if further enhancements to usability are made.
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Support Rating
Amazon AWS
Support of Amazon is great. So far we are having a great experience using it.
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Quantum Metric
I've been very impressed with the support Quantum Metric has provided. Our amazing Customer Success team has provided excellent service and has gone above and beyond in helping us use and understand the tool. We hold weekly calls with multiple teams and QM has been proactive in bringing things to our team's attention and making suggestions. The support has been one of the most important aspects of having QM and has allowed us to make great strides in improving how we use data and user research in our work.
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Alternatives Considered
Amazon AWS
It's easy to implement and its documentation is great compared to CNTK.
Read full review
Quantum Metric
We have used - as an organization - multiple products that each fill a roll or task Quantum Metric provides...however I think there are very few tools or SaaS solutions out there that bundle so much into one solution. QM was better than the replay tool another group was utilizing (Mouseflow) because with our contract we could capture and review way more replays as well as have those replays married to actual, quantifiable data. From an analytics point, is so much easier to install event tracking as opposed to our basic Google Analytics implementation. However, I would still use GA as a primary record for measuring overall site performance since QM doesn't have robust product sales tracking. At one point we did review a competitor called Content Square. They seemed very focused on heat mapping.
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Return on Investment
Amazon AWS
  • The best thing it made our work fast.
  • It reduces the chance of failure of a project which is based on image or video processing.
  • We can assign anyone in our team to work on this as it very easy to use.
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Quantum Metric
  • The service is not cheap, so don't commit unless you're going to use it.
  • Really improved our tech support process by allowing us to identify problems much sooner.
  • Helped identify potential frustrations, which could be eliminated to reduce friction at checkout.
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ScreenShots

Quantum Metric Screenshots

Screenshot of Industry specific Atlas guides helps improve sections of the user experience on a site or app.Screenshot of Quantum Metric Sales Funnel - Shows data in context with respect to previous weeks.Screenshot of Integrates NPS to quantify customer feedbackScreenshot of Performance timings can be calculated