Amazon Transcribe vs. Amazon Translate

Amazon Transcribe can be an excellent tool for businesses where being able to convert speech or audio to text, in a searchable and reportable form, would be useful. For a call center (inbound or outbound), the ability to have a rich transcription of each call (and being able to search it for keywords) is an incredibly valuable benefit. For business meetings, being able to turn a 60 or 90-minute call into a readable transcript to search or refresh yourself or others is a very large time saver which will help you work more efficiently. The software does offer many deeper integrations, such as being able to track script usage (for call centers) or interruptions, deviations, etc.. which would be very valuable to a management team and for training purposes.

Incentivized

I use Amazon Translate plug-in in my regular translation
work. I realized that it does better in marketing and general texts. It still
suffers from some shortcomings when it comes to the specific linguistic
feature of Arabic. It makes some grammatical mistakes. It does not sound
natural in some instances because of using uncommon word combinations.

Incentivized

• It converts live recordings to text with few errors.
• It has powerful speech recognition models- it transcribes well even low quality audios.

Incentivized

• Medical texts
• Neural machine translation
• General texts

Incentivized

• It was not easy to bring Amazon Transcribe to life, but kudos to the vendor for the free support they offered.

Incentivized

• Arabic syntax
• Collocations

Incentivized

I use Google Cloud Speech to Text and Amazon Transcribe. What makes Amazon Transcribe better for me is the accuracy of the audio-to-text conversion. I have found out that Amazone Transcribe is better at handling homophones, contractions, abbreviations, and acronyms. Another feature that makes Amazon Transcribe my No. 1 choice is its use of punctuation marks. I can also feed my own list of vocabulary into Amazon Transcribe to help me acquire better results.

Incentivized

I use Google Translate and Amazon Translate. I find them both helpful. What I like more about Amazon Translate is that I can control the privacy of my files. The text entered into Google Translate enters its database and might be used for further improvement of their service; however, I do not like exposing the data of my clients to a third party. Therefore, I find Amazon Translate wins by large in this regard.

Incentivized

• Cost reductions in KYC automating our video approvals.
• Better customer service.
• A good base for building new products and services around speech to text.

Incentivized

• Affordable fees
• A free tier

Incentivized