Amazon Transcribe vs. Amberscript

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Transcribe
Score 7.8 out of 10
N/A
Amazon Transcribe uses a deep learning process called automatic speech recognition (ASR) to convert speech to text quickly and accurately. Amazon Transcribe can be used to transcribe customer service calls, to automate closed captioning and subtitling, and to generate metadata for media assets to create a searchable archive. Amazon Transcribe Medical can be added to provide medical speech to text capabilities to clinical documentation applications.
$0
per second
Amberscript
Score 7.0 out of 10
N/A
Amberscript, headquartered in Amsterdam, helps users transform audio and video to text and subtitles through the use of its AI-driven on-demand software service.
$10
Prepaid: 1 hour of audio or video uploaded
Pricing
Amazon TranscribeAmberscript
Editions & Modules
Custom Language Model
$0.0001
per second
Standard Pricing
$0.0004
per second
Automatic Content Redaction
$0.0004
per second
Transcribe Medical
$0.00125
per second
Pre-Paid
$10
per hour of audio or video uploaded
Subscription
$25
per month
Manual transcription
from $1.40
per minute
Offerings
Pricing Offerings
Amazon TranscribeAmberscript
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual subscription.
More Pricing Information
Community Pulse
Amazon TranscribeAmberscript
Considered Both Products
Amazon Transcribe

No answer on this topic

Amberscript
Chose Amberscript
I feel that Amazon Transcribe was much more feature-rich, allowing for a much more real-time solution, whereas Amberscript is great for transcribing existing call recordings (or video files) to a rich text file. Amazon Transcribe will do both, while Amberscript only does the …
Top Pros
Top Cons

No answers on this topic

Best Alternatives
Amazon TranscribeAmberscript
Small Businesses
Dragon Speech Recognition
Dragon Speech Recognition
Score 8.7 out of 10
Dragon Speech Recognition
Dragon Speech Recognition
Score 8.7 out of 10
Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises
Verint Speech Analytics
Verint Speech Analytics
Score 9.0 out of 10
Verint Speech Analytics
Verint Speech Analytics
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon TranscribeAmberscript
Likelihood to Recommend
9.3
(6 ratings)
7.0
(1 ratings)
User Testimonials
Amazon TranscribeAmberscript
Likelihood to Recommend
Amazon AWS
Amazon Transcribe can be an excellent tool for businesses where being able to convert speech or audio to text, in a searchable and reportable form, would be useful. For a call center (inbound or outbound), the ability to have a rich transcription of each call (and being able to search it for keywords) is an incredibly valuable benefit. For business meetings, being able to turn a 60 or 90-minute call into a readable transcript to search or refresh yourself or others is a very large time saver which will help you work more efficiently. The software does offer many deeper integrations, such as being able to track script usage (for call centers) or interruptions, deviations, etc.. which would be very valuable to a management team and for training purposes.
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Amberscript
Amberscript is great for transcribing individual audio (or video) files that reside on your computer. The ability to view and edit the text of the text file (to correct or remove data that you don't want to be shared) before the output is a great option. I feel it may be limited in the ability to transcribe live audio records such as phone calls or meetings, where we would find it very useful to have immediate access to a transcript (for coaching or sharing purposes). I feel the needs are more designed as a solution for pre-existing audio/video files versus working in real-time.
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Pros
Amazon AWS
  • It converts live recordings to text with few errors.
  • It has powerful speech recognition models- it transcribes well even low quality audios.
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Amberscript
  • Automated Speech to text transcribing
  • Video and Audio file to text data file conversion
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Cons
Amazon AWS
  • It was not easy to bring Amazon Transcribe to life, but kudos to the vendor for the free support they offered.
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Amberscript
  • There does not appear to be a way to transcribe live audio (such as a live meeting or live phone call)
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Alternatives Considered
Amazon AWS
I use Google Cloud Speech to Text and Amazon Transcribe. What makes Amazon Transcribe better for me is the accuracy of the audio-to-text conversion. I have found out that Amazone Transcribe is better at handling homophones, contractions, abbreviations, and acronyms. Another feature that makes Amazon Transcribe my No. 1 choice is its use of punctuation marks. I can also feed my own list of vocabulary into Amazon Transcribe to help me acquire better results.
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Amberscript
I feel that Amazon Transcribe was much more feature-rich, allowing for a much more real-time solution, whereas Amberscript is great for transcribing existing call recordings (or video files) to a rich text file. Amazon Transcribe will do both, while Amberscript only does the latter. For our business, this was a significant feature loss for Amberscript.
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Return on Investment
Amazon AWS
  • Cost reductions in KYC automating our video approvals.
  • Better customer service.
  • A good base for building new products and services around speech to text.
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Amberscript
  • Having an automated speech-to-text conversion allows us to reduce human hours, which would normally take notes or have to review long audio files.
  • Being able to transcribe multiple call recordings into a searchable text format allows for coaching of issues in a much more efficient format than an audio recording.
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ScreenShots