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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Transcribe

    Score7.9 out of 10
    N/AAmazon Transcribe uses a deep learning process called automatic speech recognition (ASR) to convert speech to text quickly and accurately. Amazon Transcribe can be used to transcribe customer service calls, to automate closed captioning and subtitling, and to generate metadata for media assets to create a searchable archive. Amazon Transcribe Medical can be added to provide medical speech to text capabilities to clinical documentation applications.

    $0

    per second

    Amberscript

    Score8 out of 10
    N/AAmberscript, headquartered in Amsterdam, helps users transform audio and video to text and subtitles through the use of its AI-driven on-demand software service.

    $10

    Prepaid: 1 hour of audio or video uploaded

    Pricing
    Amazon TranscribeAmberscript
    Editions & Modules
    Custom Language Model
    $0.0001
    per second
    Standard Pricing
    $0.0004
    per second
    Automatic Content Redaction
    $0.0004
    per second
    Transcribe Medical
    $0.00125
    per second
    Pre-Paid
    $10
    per hour of audio or video uploaded
    Subscription
    $25
    per month
    Manual transcription
    from $1.40
    per minute
    Offerings
    Pricing Offerings
    Amazon TranscribeAmberscript
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual subscription.
    More Pricing Information
    Community Pulse
    Amazon TranscribeAmberscript
    Considered Both Products
    Amazon AWS
    No answer on this topic
    Amberscript
    Chose Amberscript
    I feel that Amazon Transcribe was much more feature-rich, allowing for a much more real-time solution, whereas Amberscript is great for transcribing existing call recordings (or video files) to a rich text file. Amazon Transcribe will do both, while Amberscript only does the …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    Amazon TranscribeAmberscript
    Likelihood to Recommend
    9.4
    (6 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Amazon TranscribeAmberscript
    Likelihood to Recommend
    Amazon AWS
    Amazon Transcribe can be an excellent tool for businesses where being able to convert speech or audio to text, in a searchable and reportable form, would be useful. For a call center (inbound or outbound), the ability to have a rich transcription of each call (and being able to search it for keywords) is an incredibly valuable benefit. For business meetings, being able to turn a 60 or 90-minute call into a readable transcript to search or refresh yourself or others is a very large time saver which will help you work more efficiently. The software does offer many deeper integrations, such as being able to track script usage (for call centers) or interruptions, deviations, etc.. which would be very valuable to a management team and for training purposes.
    Incentivized
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    Amberscript
    Amberscript is great for transcribing individual audio (or video) files that reside on your computer. The ability to view and edit the text of the text file (to correct or remove data that you don't want to be shared) before the output is a great option. I feel it may be limited in the ability to transcribe live audio records such as phone calls or meetings, where we would find it very useful to have immediate access to a transcript (for coaching or sharing purposes). I feel the needs are more designed as a solution for pre-existing audio/video files versus working in real-time.
    Incentivized
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    Pros
    Amazon AWS
    • It converts live recordings to text with few errors.
    • It has powerful speech recognition models- it transcribes well even low quality audios.
    Incentivized
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    Amberscript
    • Automated Speech to text transcribing
    • Video and Audio file to text data file conversion
    Incentivized
    Read full review
    Cons
    Amazon AWS
    • It was not easy to bring Amazon Transcribe to life, but kudos to the vendor for the free support they offered.
    Incentivized
    Read full review
    Amberscript
    • There does not appear to be a way to transcribe live audio (such as a live meeting or live phone call)
    Incentivized
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    Alternatives Considered
    Amazon AWS
    I use Google Cloud Speech to Text and Amazon Transcribe. What makes Amazon Transcribe better for me is the accuracy of the audio-to-text conversion. I have found out that Amazone Transcribe is better at handling homophones, contractions, abbreviations, and acronyms. Another feature that makes Amazon Transcribe my No. 1 choice is its use of punctuation marks. I can also feed my own list of vocabulary into Amazon Transcribe to help me acquire better results.
    Incentivized
    Read full review
    Amberscript
    I feel that Amazon Transcribe was much more feature-rich, allowing for a much more real-time solution, whereas Amberscript is great for transcribing existing call recordings (or video files) to a rich text file. Amazon Transcribe will do both, while Amberscript only does the latter. For our business, this was a significant feature loss for Amberscript.
    Incentivized
    Read full review
    Return on Investment
    Amazon AWS
    • Cost reductions in KYC automating our video approvals.
    • Better customer service.
    • A good base for building new products and services around speech to text.
    Incentivized
    Read full review
    Amberscript
    • Having an automated speech-to-text conversion allows us to reduce human hours, which would normally take notes or have to review long audio files.
    • Being able to transcribe multiple call recordings into a searchable text format allows for coaching of issues in a much more efficient format than an audio recording.
    Incentivized
    Read full review
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