What users are saying about
6 Ratings
152 Ratings
6 Ratings
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Score 8.7 out of 100
152 Ratings
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Score 8.8 out of 100

Attribute Ratings

  • Conversica is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Amplemarket

80%
1 Rating
8.9

Conversica

89%
95 Ratings

Likelihood to Renew

Amplemarket

N/A
0 Ratings
8.5

Conversica

85%
6 Ratings

Usability

Amplemarket

N/A
0 Ratings
9.0

Conversica

90%
1 Rating

Support Rating

Amplemarket

N/A
0 Ratings
8.9

Conversica

89%
137 Ratings

Implementation Rating

Amplemarket

N/A
0 Ratings
8.1

Conversica

81%
127 Ratings

Likelihood to Recommend

Amplemarket

You have the option of opting for simple plans that do not include their entire offer of applications, you can make better use of your data. All the members of the company will be able to constantly bear fruit of all the big data, the reports are developed with the highest consistency and quality, and it allows the use of metrics.
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Conversica

Conversica is an excellent tool if you have a large database of potential students, sales leads, or other forms of potential customers/users. It does not replace human interaction, but instead supplements it - allowing your admissions/sales/retention team to spend their time with those individuals that are in most need of assistance - whether that be because they are "hot leads" for a sale, students with a sincere interest, or customers needing assistance beyond the capabilities of an automatic system.
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Pros

Amplemarket

  • It has a system that directly connects and relates the results.
  • It is a system of algorithms and mathematical formulas that manages to relate a large amount of customer data.
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Conversica

  • Conversica is great at working low level leads and surfacing those that are in fact interested in your product or service.
  • Conversica is also useful in weeding out leads that are not strong.
  • Since Conversica is sending emails to various prospects, customers and opportunities, it allows sales, account managers, service etc, to focus on other activities, thereby saving time and freeing up resources.
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Cons

Amplemarket

  • It can be very difficult to correctly filter this enormous amount of data.
  • It falls short in areas such as e-mail marketing.
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Conversica

  • The method of standing up campaigns can be a little tedious for administrators because it uses copy/paste of Salesforce Campaign ID instead of just searching for active Salesforce campaigns.
  • Understanding the conversation path options that the AI could take is improving greatly, but can still use some improvements for admin awareness when standing up a new conversation.
  • Understanding what conversation types exist and how they differ from one another is sometimes difficult to self-serv, but the Conversica team is always very good about helping out explaining these.
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Pricing Details

Amplemarket

Starting Price

Editions & Modules

Amplemarket editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Contact vendor for pricing information.

    Conversica

    Starting Price

    $1,499 per installation

    Editions & Modules

    Conversica editions and modules pricing
    EditionModules
    Starter Edition14991

    Footnotes

    1. per installation

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    A Conversica subscription includes an unlimited number of seats for marketers, sales reps and managers. Different editions include different levels of functionality to match your needs. The service is a monthly subscription with an annual commitment.

    Likelihood to Renew

    Amplemarket

    No answers on this topic

    Conversica

    Tool is extremely powerful but comes with a heavy price tag. As long as we close more than 30 deals with year with Conversica's assistance it will be an easy choice to renew. If we don't we will have to figure out if these funds are best spent in other lead generation places.
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    Usability

    Amplemarket

    No answers on this topic

    Conversica

    Standalone, it's very easy to use. It becomes a little more complicated when you're working with it as an integration in Salesforce.
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    Support Rating

    Amplemarket

    No answers on this topic

    Conversica

    Our account manager and support rep have been extremely helpful in helping us get the system where we wanted it. Given our original use case as a lead qualifier, a lot of the conversations needed to be altered or exceptions created in order to provide the customization we needed. Our AM and support rep were able to accommodate most of our requests and were extremely helpful in working with us on a solution.
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    Implementation Rating

    Amplemarket

    No answers on this topic

    Conversica

    The implementation went smoothly. The only advice I would give for anybody looking to integrate Conversica with Salesforce is to ensure that either you or somebody within your organization has experience with process builder as you'll need to create some processes to force your leads into Salesforce campaigns for the Conversica system to pick them up.
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    Alternatives Considered

    Amplemarket

    It is a flexible system that is also somewhat forgiving, there is an opportunity to go back to fix any problem. It allows your company to obtain information on processes and customers, the tool also offers artificial intelligence and machine learning, it is possible to adapt various types of content.
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    Conversica

    I haven't looked into many other conversational ai products - we received a solid recommendation about using this and have been happy with the process and experience. Price was also pretty good, so we didn't feel a need to shop around on that front. If things change I'll do that homework, but we're happy for now
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    Return on Investment

    Amplemarket

    • You can help your people start analyzing your campaigns
    • Combine the APIs that are available
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    Conversica

    • We have found that each conversation type has a different ROI. Some are very hard to report off of, whereas others are easy. this is because some are more built around building awareness of what we offer where they may not purchase it for months down the line.
    • Has helped us to save on salaries. If staff were to try to do the same thing our AI Assistant does, it would take them many hours to be as successful.
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    Screenshots

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