AmTrav vs. TravelPerk

Amtrav is great for corporate travel for organizations with over 100-150 employees. I think it’s a very useful primarily self serve tool that gives employees autonomous choices about their travel arrangements. This would likely be a less appropriate solution for a very small company. I’m not sure if a very large company would find the tool scalable. For 500-1000 employees, it’s great

Incentivized

Very helpful in saving time and costs when it comes to planning business travel, tracking expenses, and reimbursement management. Their support team is friendly and comprehensive, they manage to do changes to our reservations within 10 hours before our trip with no extra costs. I can't find a scenario where it is less appropriate.

Incentivized

• Excellent user interface.
• Competitive booking rates that allow users a variety of options.
• Phenomenal customer service.

Incentivized

• Very clean, attractive interface. TravelPerk is easy to use and looks great.
• Good customer support. When I've had trouble with bookings, TravelPerk support responds quickly and addresses the issue.
• You can easily add personal travel information (e.g., frequent flyer numbers) that are automatically applied to your flights, no need to add it manually with each booking.

Incentivized

• Filtering flights by average on-time reliability is not available.
• Permissions can be tricky for approvers. It's not always easy to see what your team is doing.
• Google Calendar integration is flawed -- it keeps adding events for time you've approved but does not signify who the travel is for.

Incentivized

• Truly awful customer service agents who are careless and make mistakes constantly
• Inability to see other travelers on the App, even as an admin
• AE does not escalate issues quickly or seriously enough

Support is the absolute best part of the platform. Users who have any issues at all are free to contact AmTrav and work through a solution. Missed flights or emergency car rentals are a breeze -- all that needs to be done is to call the AmTrav support number and a solution is worked out with minimal involvement.

Incentivized

Great customer service and the chat is wonderful. There is always someone connected.

Incentivized

AmTrav excels in customer service. They have won us over by proving that, when in times of need, they can get the job done. If an employee has an issue, it can be a very stressful time for both the employee and the travel booking managers. AmTrav takes the responsibility in a way that we haven't seen demonstrated before and organises a fix.

Incentivized

Travel Perk can be globally used from all of our Offices, worldwide, applying the same regulations and corporate Credit Cards. It searches for all Airlines and Hotels, listening results according to priorities and search metrics.

Incentivized

• Provides an easy accounting on employee travel expeneses
• Does not offer flexibility from whom you can book with, I believe.
• Keeps your bookings all in one place and convenient once you're ready to do an expense report.
• It makes completing your Travel and Expensive report easier and quicker

Incentivized

• Generally, there are cost savings available over other options.
• Providing employees with autonomy frees up the management team from having to book and/or approve travel.

Incentivized