Andar/360 vs. Bonterra Salsa Engage

If they are a United Way organization, I would absolutely recommend. If they aren't a United Way but offer employee giving to organizations, or act as flow-through, Andar/360 will also be a great fit. If the charity is a smaller organization, Andar/360 would be too complex and wouldn't be used to its full capacity.

Incentivized

For smaller organizations who don't have extensive data needs (i.e. not many audiences to segment) and who don't need robust reporting, this works great.

Incentivized

• Fund distribution
• Reporting
• Record keeping of funds and other data points
• Audit track
• Data import
• Queuing tasks

Incentivized

• Integration with SalesForce
• Easy-to-use interface
• Technical support

Incentivized

• Data export
• Navigation between records
• User interface

Incentivized

• Translation from salsa engage into our CRM system
• Could use more modern email templates
• More restrictions regarding image upload. Currently, you can upload any size and insert it. The email will not send correctly but you do not receive an error message.

Incentivized

Easy to use interface, far superior to classic. You did this right.

Incentivized

Support response has been swift and knowledgable, though not always the answer I've wanted. One huge design flaw is if I add a new Salesforce field to sync, Salsa Engage will not sync it unless it has changed since the last sync, requiring me to fake an update for an entire database or re-sync the whole enchilada. Better to recognize it's a new Salesforce field and perform the sync en masse.

Incentivized

Andar/360 is very robust, as the United Way is a large and complex organization across the globe. Andar/360 has almost everything that meets the needs of such a complex giving and funding structure.

Incentivized

EveryAction is a lot cheaper, but Salsa has more featured with targeting certain elected officials/better text messaging strategies

Incentivized

• Distribution of funds gets recalculated with employee giving; it has a very complex backend structure and sometimes it's out of your control
• Amazing import capability to bring in data from other tools via integration
• job queuing to save time and bandwidth
• Export and querying needs much improvement, the logic build is not intuitive, and the interface is outdated

Incentivized

• Our event participants are always maxed out and Engage allows them an easy way to sign up and participate.

Incentivized