Android Studio is an official Android development integrated development environment (IDE) for mobile application development in the Android operating system developed by Google. Android Studio is based on Jetbrains'
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ServiceNow Now Platform
Score 8.6 out of 10
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The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools.
Android Studio is a great mobile development IDE. I have found it is the best for both Android and Flutter development. It is created by JetBrains, so any developer used to their products, such as IntelliJ IDEA, will find themselves right at home with this IDE. It is very intuitive so it is a good choice for people needing to learn an IDE quickly.
Using it in the application support team is worth it as it is capable of carrying a lot of information. But using it for a Service Desk operation might not be of much use as it won't be used up to its full potential and will be costly as compared to other alternatives available in the market.
Android Studio needs a very high amount of RAM and a high-end processor to run smoothly, which can't be affordable for everyone.
Updates in Gradle files can sometimes come up with a hectic improvement in whole code, which can lead us to improve some code and consume precious time.
Multitasking is very difficult in Android Studio due to its heavy consumption of resources.
Providing admins/devs with easier mechanisms for providing businss stakeholders with self-service admin capabilities across the platform
Tutorials on how to be the best at reporting in servicenow
Guided tour functionaltiy is a bit rigid and could use more workflow capabilities
Making it easier to push form variables to the user so there is more context when providing an approval. The out of box approval UI/form is terrible in my opinion.
Everybody in the company is happy to use ServiceNow. All people are happy to use a user-friendly web tool in order to open IT incidents. IT people can easily support people with a stable and solid tool.
As a regular user of the ServiceNow platform, including the incident management, change management and enterprise application management modules, I find that I am able to competently use the platform with minimal training and assistance. User guides are available from the vendor if required. The customisable front-end that we use in the organisation as an ordering tool for internal IT services is very easy to use, and makes searching for the required IT service simple for business users.
Overall support for Android Studio is quite good. As the project is maintained by Google itself, frequent updates are usually made to Android Studio to keep the IDE update and bug-free. Many community forums are also available to help developers across the world if they face any issue.
We have many levels of interaction with ServiceNow. The first line of support sometimes is not equipped to resolve more complex issues, but the escalation process is clearly defined and followed with limited friction. Our account team is very responsive and willing to brainstorm ideas to improve and increase usage. We also have direct interaction with product teams to see previews of new features and at times to provide input to influence implementation details.
Android Studio is the best possible offering to make android based apps. It's a product by Google and the official integrated development environment for android app development. That's why it is able to offer the easiest to learn and simplest coding environment to developers. But it needs higher performance and is at times slower as compared to Flutter, etc. So that's the only drawback, but overall it's better than most tools for app development.
ServiceNow is by far a better tool over Remedy. Its ability to integrate so seamlessly to so many tools allows for plenty of opportunity to streamline and improve processes. Servicenow has intuitive flows that allow you to quickly pivot if process change. Its adaptiveness is what makes it far better solution over Remedy
1. It is not great when they can't seperate apps/products from a particular sku, forcing you to make a business case for a larger portion of functionlity than your current business case seeks to address. 2. ServiceNow reps are able to work with you when economies of scale are projected out. They are willing to start at a desired tier and provide pricing at applicable upgraded tiers
Very easy to use. Capture more data from the Incident and problem management. Easier to escalate and following the change management process to resole the issues.
The APPs developed with ANDROID STUDIO take a long time to develop, however this extra expense is compensated by the low rate of claims that our technical service must attend.
By working with native code, you do not depend on external library providers and their associated cost.
Ensuring good service support internally and externally has triggered opportunities to sustain good links with everyone and opened the door to more sales and successful business and ServiceNow has been key in all this, so the investment came back to us faster than expected.
