Annature vs. OneSpan Sign

Annature has been exceptionally well suited to our business. It has integrated flawlessly and is a very easy-to-learn product. Our customers appreciate the security it provides and the convenient way to review and sign documents without printing, scanning, and emailing them back to us. It is even suited for sensitive documents because it has the option for multi-factor authorization. The only time it's not suited to us is when we need witness signatures, noting that there is an option to do this, but it's not accepted in our case as wet signatures are usually required.

Incentivized

OneSpan Sign is suited to many professional business situations. It is well used by the legal, security and compliance teams as well as many people within the financial functions. A lot of businesses have become very agile, and require a paperless environment to working. There are some companies and businesses who would prefer paper documents to be signed, which would not work as well as the paperless versions. I would use it in many different scenarios where I would prefer to have a paperless transaction

Incentivized

• Timeliness - allows signed documents to be returned in a timely manner
• Security - two factor authentication capabilities
• Progress of the envelopes are recorded and structured in an easy and visual manner to understand the status of the envelopes at all times

Incentivized

• One can set up a workflow in which one can specify the order in which signatures have to be done.
• Customer service is great and always ready to go the extra mile.
• Pricing is very transparent, and there are no hidden charges.

• Some minor bugs need addressing
• More integrations

Incentivized

• Search capabilities can be improved by a great extent. We still can't search documents by name of the signatory
• Pricing seems a bit high when compared with other players in the market
• Data importing and exporting capabilities can be improved drastically

I don't see any reasons to change as their solution covers all my need for now. I could make even more integrations but that might be something that I will do down the road. I'm used to working with the interface and my data is all there as well.

It is incredibly user-friendly and very easy to learn on the go without specific training. There are a lot of step-by-step guides that help you learn how to use the product, but it's intuitive, and I cannot fault it. I knew it entirely on my own with no guidance; I followed the instructions via the website and figured it out as I went along.

Incentivized

Easy to use design and tool

Incentivized

The product is so well designed and built that we rarely need to reach out to customer service. But we have reached out to them in case of downtime, and we have always gotten a satisfactory response. We never had to follow up, as customer service executives were very responsible.

Annature is extremely easy and convenient to use, the range of options and features provided have made it that Annature exceeds that of the other products previous used by our organisation. We previous tested and trialled other ways of electronic signature but Annature proved to be the best in every aspect.

Incentivized

My experience with OneSpan in the customer service has been very positive. However, since my experience with OneSpan is much more recent, most of my technical experience with OneSpan includes technical areas that were not available in other products at the time I was working with other products.

Incentivized

• Better value than some other esignature prodivers (DocuSign)
• Improved turnaround times for signatures ensuring faster sales and service times.

Incentivized

• It has done what we got it for. It has made it much easier for our advisers to do business with clients in remote areas.
• It has significantly reduced the time that it used to take to open a new account.

Incentivized