TrustRadius
OneSpan Sign (formerly eSignLive) is an e-signature solution for secure document signing processes that enables organizations to digitize business processes and eliminate costly paper and inconvenient “wet” signatures.https://media.trustradius.com/product-logos/Nl/gv/MRLWS4KLJ1CU.JPEGOneSpan (formerly VASCO)Excellent, cost-effective SaaS solution for digital signature2018-07-12T16:16:26.427ZOur firm requires an easily accessible digital signature platform that allows our clients to sign invoices and T&C documents. We use it mostly for sales purposes. It saves time and energy versus other, more antiquated technology. It also keeps our documents in a central repository so we can access at a later date.,Creating a package for a client with the necessary documents is quick and painless.
Adding signers to the package is as simple as adding their name and email.
You can utilize a print driver to upload your documents to OneSpan,Searching for older documents can take some time/effort.
Encouraging users to use a standard format for naming packages would be helpful
Users don't always know to go through the whole process,10,Allows our sales staff to personally get a signature from clients
Reduces the sales turn-around time
Makes documents easily accessible online,,Adobe Acrobat DC, Microsoft Office 2016Bryan Fox, MBAMy Review2018-07-12T15:53:53.581ZWe use OneSpan Sign in multiple areas of my organization:
1. To sign documents with potential agents during appointments.
2. To sign insurance forms with customers
3. To sign documents during the claims process
4. Other corporate documents.,Their customer service is great, very personalized service to assist with different requirements
Great technical documentation, helping us customizing our implementaiton
Flexible corporate folks in scheduling our conferences,One area, usage reports can be improved, where customers can compare and audit easily
eSign went through different acquisitions from Silanis, Vasco, and now OneSpan which makes it difficult to reference in our internal documentation
Some technical offerings to allow simple integration with different systems,9,I am sure that our organization had experienced some growth as we began offering e-signature in the different areas of our business,DocuSign and Adobe Sign (formerly EchoSign)Khalid JabrOneSpan Digital Signature with Compliance2018-07-12T15:47:21.494ZOneSpan is used throughout our organization because it is the only truly secure digital signing technology. Unlike other tools, OneSpan does not allow the signer to augment our change the document after the first signature. For our government customers, it allows them to digitally sign using their PIV or CAC cards which is a unique feature.,Does not allow for the change of the document during the signing process.
Tracks and stores the document throughout all phases of the signing process.
Allows government users to sign with their PIV and CAC cards.
Is FedRAMP and DoD approved.,None that I can see.,10,OneSpan quickens the time to signature by allowing a secure platform for our internal usage as well as external to our customers.
OneSpan was the first FedRAMP authorized digital signature offering and has helped many of our government customers reach their compliance goals/needs.,DocuSignSean BarkeyGreat product, great price2018-05-10T19:44:51.640ZeSignLive is used in several separate facets of our organization. Primarily, it allows workflow streamlining, so that patients can sign up, pay, schedule their first visit, and then sign their consent forms all online, without requiring personal involvement. eSignLive facilitates the last portion of that with their "Fast-Track" service capability. It's also used when our physicians contract their services with outside organizations, and when we onboard new employees and contractors to get our HIPAA forms signed.,fast track for links to standard docs
uploads with custom signature fields
clear user interface,Customer service is hard to get a hold of, and not always immediately helpful (though so far they have been able to help me with most problems in the end).,9,Better workflow, more streamlined,DocuSign,Google DriveZain ZainIt will help you generate more business!2018-05-04T17:01:00.805ZWe use eSignLive every day on 100% of our contracts between clients, buyers, and sellers.,How quick it is to use the eSignLive platform when contracts need to be signed within deadlines!
It is very easy to build a file and add new signers while keeping documents very private.
The guidance to sign the contracts for people who aren't as strong with technology is very helpful. Clients call me often to let me know that they are very pleased with this e-signing platform.,I would like my signature timezone to change to Eastern.
The evidence summary should be within every individual file,8,Quick signature before short deadlines
It surely helped my team close more transactions with ease and without having to drive around the city as I did prior to eSignLive.Jean FortinGreat Product - Easy to Use2018-05-03T14:22:11.240ZAll of our P&C staff use e-sign every day to interact with clients. This saves our clients from having to print documents and scan them back to us. Also saves our printing costs.,Ease of doing business
Quick to get documents back
Great price,More integration with our systems,10,Much faster turn around time on sales,Crystal Underhill CIP AIPCExcellent tool for getting documentation completed easily, quickly, efficiently, and securely!2016-09-20T18:30:30.490ZWe use eSignLive to facilitate paperwork for on-boarding new employees as well as paperwork for new and existing students who sign up with our school. The system is easy to set up and use so getting started is a fast process. It includes several options for secure authentication for documents containing private information such as credit cards, social security numbers, drivers license etc. The signer(s) can simply use a web browser to complete documentation rather than printing, filling out, scanning and sending back documentation requiring printers and scanners etc. This has eliminated the delays we were typically having with getting paperwork back due to people not having printers or scanners or that happen to be out of ink for their printer etc. Much easier documentation work flow for all parties. Also with the archival capability it includes a means to store these documents,eSignLive provides the ability to create templates for reoccurring documents so once they are set, creating a new package is really quick and easy.
Adding your own documents (Word or PDF) to create forms that can be filled out easily.
Ease of signers to complete the forms or documents without having to download or install anything.,It would be easier if the preview of the templates would display how the text blocks would actually appear in a final document.
I would like to see a way to copy text fields once resized to other parts of the form so they are consistent in size.,10,We are now getting new students for our school enrolled and started sooner due to having their agreements signed and delivered back to us more efficiently.Verified UserGame Changer!2016-10-14T19:48:39.981ZeSignLive is being used over several times a day across our business, we have a cloud-based system that we have linked the e-signature solution to. We can sign customer orders live on-site or from our office based staff. The greatest bonus for us as a company as it now makes the whole process 'paperless' and we have the signed contracts and documents in a matter of minutes, instead of waiting 2 weeks for the paperwork to arrive.,Great customer service
Great staff
Very responsive
Professional,Nothing to suggest, the system works great!,10,Faster Documents
Paperless
ProfessionalDaniel RothwelleSignLive simplify integration2016-10-06T20:56:31.021ZOur software is integrated to the cloud and we wanted to add an eSign solution to our product. The existing out of the box API available as part of the eSignLive solution gave us an easy way to integrate both products and we are very satisfied with the final product.
We now have a complete solution which includes electronic signatures of our customized pdf documents stored in the cloud thanks to the eSignLive product. So our software is being used by vendors and administrators and this allows us to be paperless and cloud-ready, which means many benefits like: live documents search through indexing, ability to create statistics on those signed documents, reporting and automated emails among others.,The API is simple to use and does things right. For instance existing software can easily create a package composed of a couple of PDF files and each of these files can contain multiple signatures at different locations.
It's easy to retrieve the current state of PDF packages: being signed, rejected ones, email bounce, etc.,Although the eSign-Live team has good support, the customization of emails sent to various actors of the eSign process needs improvements. There should be a user interface for that purpose and the client should not have to contact the support team by exchanging Word documents in order to drive customization.
Even if it is fully operational, the user interface for the administrator should be modernized because it is not user friendly nor responsive at all.,9,In our use case the product was already recommended and approved by our financial institution. The question was just to decide if the annual cost was appropriate for the volume of documents required by our business processes. We have been using the product for one year so far and we can tell the price is fine for the final solution that is running on our production servers.,,Google App Engine, Google Drive, Apache Maven, Google Cloud Storage, Java Reporting EngineAndre MassonEase of doing business2016-10-04T17:54:56.149ZWe use eSignLive to have clients sign insurance documents in a quick and efficient manner so that we can finalize their insurance purchase. In the past we had to scan and email (or fax) these documents to a client and hope that they had a printer and scanner (or fax) at their end to return the documents to us once complete or we had to hope they had time to visit us in person to do so. Thanks to eSignLive we can send the documents electronically and the client can sign them and send them back from the convenience of their mobile device.,Their customer service team is fabulous!
The platform is straightforward and it doesn't take long to get the hang of how to send documents.
The template and layover functionality make it easy to set up commonly used documents to avoid repeating certain steps each time.,As with anything, there's a learning curve but that's not unique to this platform.
We are limited (by our company partners) on what documents they will accept with eSignature (not eSignLive's issue but a wrench in the works for using the software to its full potential).,10,Less paper to print!
Faster turnaround on documentation to the client and back.Gillian Van KempenEnterprise eSignature2016-09-29T14:47:35.769ZExperience: I have been using eSignLive for over 2 years in a large banking environment and have found both the ability to have a private cloud version coupled with rich integration and API support has removed significant risk, cost and time from the implementation.
The rich API support has allowed us to build an entire custom wrapper layer around eSignLive to meet the strict security/compliance and complex integration needs of a large multi-brand, multi-product organization. Customer experience is critical for the bank and our ability to customize the communications and signing experience with our layer while leveraging the power of eSignLive has been a great outcome for the bank.,Allows access to rich APIs that has enabled us to develop a full wrapper layer to model complex business processes and enhanced features.
The ability to run against a public cloud or private cloud provides companies with a choice of paths to satisfy different requirements around security, performance, data residency or sovereignty.
Running a private instance has allowed our customer to control the level of performance and security for their core banking applications by not connecting them to public clouds based offshore.,Signing ceremony performance on small mobile devices.,10,Our customer has seen a quantum leap in conversion rates from contracts being signed without time for hesitation.
Processing times have reduced from an average of 24 days to 4 days improving customer experience.,,HP Data Security VoltageDarren ByrneseSignLive for Scholarship Applications2016-09-20T19:29:46.509ZeSignLive is being used in a variety of different departments. After discussions with our IS team and seeing a demo of the program from the eSignLive team, we decided to use eSignLive in my department for intake of our scholarship applications. Previous years, we had received hundreds of scholarship applications by mail, email, and fax. Many of the applications were difficult to read as they were handwritten, and many students forgot required pieces of documentation such as their transcript or a reference letter. eSignLive looked like it would fix most of those issues so we tried it!,Electronic/online submission of applications
Required fields
Easy to create your form, have it company branded, and personalized,The current search function did not work at all if you are trying to search by the name of the person who submitted the application.
The page by page sorting can be improved. We had hundreds of applications, and at a max of 10 applications per page, it doesn't allow you to 'jump' to a certain page. You can only flip through page by page which was frustrating.
We were unable to export the data from the forms. It would have been great to be able to click a button, and be able to export the data from the forms into Excel. Our IS dept figured out a work-around for us which helped immensely.
They have 'required fields' as an option when you are creating the form. The only problem with the required fields is that the red exclamation point didn't disappear once the required field was filled in, so it continued to look like there was an error with that field.,7,Scholarship intake took much less time this year. It saved me days in working hours by moving to this system. There were a few aspects that were lacking, and that's why we're looking at our IS team developing an internal form this year.,Tennille ZatrepalekCloud based, easy to use, e-signing solution2016-09-20T16:19:05.867ZThe primary problem we are solving with this solution is speeding up our contracts approval process. This has been a great benefit since this process is usually long and difficult when dealing with healthcare customers. Our customers have been excited by this new approval process which takes place completely electronically.,Quick development
Quick Deployment
Easy to add directly into our project management system,Callback events were difficult to implement,10,Customers happy with signing documents electronically.
We're quite happy with the ROI of the application.,Tableau OnlineLester EdwardsLove eSignLive!2016-11-10T15:43:29.555Zesignlive is being used by all the sales producers in our agency as a tool to increase sales by making it more convenient for our clients to not have to come in to the office and sign documents. With esignlive, they could do it at their own convenience and it works great!,Ease of use
Intuitive software
Great customer support,I haven't experienced any issues in my experience with it for what we are using it for.,10,Increased Sales
Increased time to sell
Great customer experience,Tom BonnerSilanis - E-sign Review2016-11-03T20:04:59.446ZI have been using this service for a couple of years and it has greatly facilitated my task as a real estate broker. There is ease of convenience and clients appreciate being able to act quickly on "signing" documents without anyone having to displace themselves. It's great!,Convenience - no displacement.
Able to act quickly with offers, counter offers etc.
Simple to use - professional.,Download of document; presently any "secured" document has to be "unlocked" - if it can implement the process of "unlocking" that would be very helpful,10,Has facilitated my work, saved time and expenses of displacing,George PaialungaAn excellent software, thanks!2016-10-03T16:38:23.563ZI'm have been using eSignLive since 2011 and so far I'm extremely happy! It helps with signing agreements with subcontractors.,A very intuitive user interface
Seamless implementation
Lots of features needed to make paperless happen,Nothing that comes to my mind.,10,Going paperless saved lots of money [that was] spent on mailing and printing.,DocuSign,Adobe Acrobat DCPavel KhamichonakGood Customer Service2016-09-26T22:36:05.345ZWe use it for our insurance agents to complete appointment paperwork to become contracted with our company.,I like how the paperwork is emailed directly to me.,The filter engine when searching for a particular person doesn't seem to work well within the inbox.,8,eSign makes our appointment process with our outside agents more efficient.,DocuSign,DocuSignTracy PenneyAmazing product for my business! Can't live without it!2015-02-04T21:38:52.073ZE-SignLive is used in my company for client contracts. It solves several issues I encountered before using e-signatures. Firstly, it helps my clients sign quicker, this allowing me to close my sales phase, and enter my design phase and begin working on the project. It also allows my relatively smaller company appear professional and prepared. Being a smaller company, this helps tremendously for my brand and adds to my confidence when communicating with larger, corporate clients.,It's user interface makes it very easy for my clients to sign the contact with ease. I've never had any usability issues.
e-Sign gives the appearance of a very professional and secure project, which reflects greatly on my company.
Great price point and well worth the cost. Saves me time, money and helps close the deal.,I haven't encountered any issues as of yet. It's a straightforward process with a single user, it works great.,10,It has helped me close my contracts much more efficiently, without having to use paper processes.
Helps store my contracts for archiving.
Increases my positive feedback from clients.,1,10Davide Giliatie-SignLive Streamlines Client Approval Proccesses2015-02-04T21:29:51.265ZSilanis e-SignLive streamlines client facing processes allowing us to securely track and manage approval of client deliverables. Now there is no more guess work on the status of our client deliverables -- we know where we stand with each of our clients, and no longer chase paper. We're always looking for solutions that make our day-to-day work lives easier -- put this one at the top of your list because it does just that.,We needed a better way to manage client processes, and with Silanis e-SignLive we not only made things easier on ourselves internally, but enabled a happier client base as well. Now we know where we stand with each client, through every phase of every project.,Nothing! We save time, paper, and money using Silanis e-SignLive. Our clients love having the option to sign their documents electronically -- streamlining proposal acceptance and review processes.,10,Preparing a document for electronic signing couldn't be any easier. I especially appreciate the way e-SignLive keeps track of who has signed, and who has yet to sign, so I always know exactly where my at in my process. Now there is no more confusion over who has signed off and who hasn't. We no longer have to go back and double check with clients or root through endless email threads to find out the status of a document or project. It's a huge time saver, and amps up the image of our organization, reflecting our professionalism and our dedication to enabling the best experience possible for our customer base.,,1,10Mike McAllisterSeemless API Integration2015-02-06T21:24:46.437ZWe used this in the automotive space. e-Sign is seamlessly integrated with a web application. This allows the customers to review the quote and approve it using the e-signature process that is built in. They can use the desktop-mouse combo and the iPad-stylus combo as well.,Great API's and provides good documentation for integration.
Great support during the integration process.
Ability to adapt and accept customer feedback and include them in their release cycle.,iPad devices we had experienced challenges that brought challenges for users to sign them.,9,Increased efficiency
Faster turnaround as opposed to classic signature-fax process,Vijai ThoppaeSave Paper and Time with e-SignLive!2015-01-30T15:16:27.527ZI used e-SignLive to sign contracts with my clients. It eliminates the steps of having to print out a contract and sign and fax it over. Saves me so much time!,Saves time for its users
Allows users to sign documents easily and return quickly to clients
Eliminates unnecessary steps,I love it as is!,9,Faster return of contracts to clients
Increased efficiencyAmber PatrickWho needs paper anymore?2014-07-25T13:42:32.175ZI have been using E-SignLive to onboard new employees. They sign their employment contract with e-Sign Live. We are now getting onboarding done much faster. We are looking into branching this to contract with our clients. Very easy to use, good pricing and great support. Overall very happy with e-SignLive,Ease of use
Integration
Secure
Faster turnaround times,Further integrate into other systems : CRM, SharePoint,9,Faster onboarding of employees,Adobe Echosign,10Stéfan LamoureuxNo need to find an alternative when you already have that quality.2014-07-23T15:20:35.588Ze-SignLive is the best tool you can use to electronically sign your document across all devices. The client facing end is awesome and I never had any difficulties with their product. I'm still wondering why I should try something else when I'm perfectly happy with e-SignLive.,Trust
Security
Simplicity,Statistics,9,Better Business Agility,9Axel QueffeulouSilanis reduces paper waste2014-07-22T22:23:57.200ZI've been working as a freelancer for almost three years now. My customers used to send me the contracts by mail and sometimes it took five days. I wanted to try a faster solution and Silanis was it. They have been showing me how to use it and they have very helpful web support.,Not so expensive
Very fast and helpful customer service
No more paper waste !,Can be hard to set up,9,My contracts are getting signed in 5 hours instead of 5 days
I save paper and companies like it,,10Thomas DupuiseSignLive's Daily use2016-11-03T21:46:40.819ZeSignLive offers the company the ability to have someone sign a document without them being present. We use it on a daily basis in the office and out in the field.,It creates a friendly environment to get signatures on your documents.
It is user friendly and support is always available when needed.
It saves me time instead of waiting on someone to come in to the office to sign things or trying to track them down.,I would like to see the ability to print all attachments for one file at once. Having to open each document sent to one signer takes up time.
If the system is down it does not tell you until after sending a document.
Some signers are having difficulty processing documents on their end currently.,10,It saves me time.
It gives someone time to look at a document without me standing there waiting for it back.
Communicating through this program is also easy. Being able to reply to the document sender or receiver is just an email link away!,Cisco WirelessVerified User
Windows, Linux, Mac
OneSpan Sign (formerly eSignLive)
33 Ratings
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