TrustRadius

Antavo AI Loyalty Cloud vs. Eber

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Antavo AI Loyalty Cloud
Score 8.5 out of 10
N/A
Antavo is an Enterprise Loyalty Cloud, providing technology to manage experience-based, paid, and lifestyle loyalty programs online, in-store, or on mobile. Antavo’s no-code, API-centric platform makes the loyalty program experience customizable so loyalty and marketing teams can run their program internally, without IT help. Antavo helps global clients like BMW, KFC or Kathmandu and global businesses in air travel, pharma and fashion. Antavo…N/A
Eber
Score 0.0 out of 10
Small Businesses (1-50 employees)
Eber is a Loyalty Marketing Platform that enables businesses to build loyalty programs that connect and retain their customers. Eber provides a suite of ready-to-use solutions for brands to start engaging customers, drive repeat sales, and build a bigger loyalty customer base. It includes more than 50 integrations with either a shopping cart, POS, and payment gateway. Loyalty made simple: For retailers, F&B, hotels or e-commerce For…
$69
per month (billed annually)
Pricing
Antavo AI Loyalty CloudEber
Editions & Modules
No answers on this topic
Lite
$69
per month (billed annually)
Standard
$299
per month (billed annually)
Scale
$999
per month (billed annually)
Enterprise
$3500
per month (billed annually)
Offerings
Pricing Offerings
Antavo AI Loyalty CloudEber
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredOptional
Additional Details——
More Pricing Information
Community Pulse
Antavo AI Loyalty CloudEber
Considered Both Products
Antavo AI Loyalty Cloud
Eber

No answer on this topic

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Antavo AI Loyalty CloudEber
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Score 7.0 out of 10
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Score 7.0 out of 10
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User Ratings
Antavo AI Loyalty CloudEber
Likelihood to Recommend
7.5
(0 ratings)
-
(0 ratings)
Usability
7.4
(0 ratings)
-
(0 ratings)
Support Rating
6.0
(0 ratings)
-
(0 ratings)
User Testimonials
Antavo AI Loyalty CloudEber
Likelihood to Recommend
One specific scenario where Antavo proved to be well-suited was the activation of a challenge where customers earned bonus loyalty points if they used a specific gift card for a purchase on the website. This feature was implemented smoothly and effectively boosted customer engagement. On the other hand, a scenario where Antavo fell short was during an export of the entire customer database (2.5 million users), aggregated by levels (4 levels) with details of points that had expired over the course of the year. The extraction process for these data, even after months, was never completed.
Verified User
Anonymous
Read full review
No answers on this topic
Pros
  • Customer Service
  • Agile
  • API connections
Verified User
Anonymous
Read full review
No answers on this topic
Cons
  • Can't access through mobile devices.
  • Sometimes uploading files doesn't work.
  • Regional languages are not supported in app.
Shashank Pathak | TrustRadius Reviewer
Shashank Pathak
Internet Marketing Analyst
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No answers on this topic
Usability
First loyalty platform for me personally and has been easy and great to pick up. The training academy is excellent and the customer service has been great
Jabed Hussain | TrustRadius Reviewer
Jabed Hussain
Loyalty Manager
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No answers on this topic
Support Rating
Customer support is not well organised and you can make many efforts to get the resolution. For email or phone support you have to have the patience to deal with the support team, also if you submit a query the responding time is usually high.
Shashank Pathak | TrustRadius Reviewer
Shashank Pathak
Internet Marketing Analyst
Read full review
No answers on this topic
Alternatives Considered
The integration between Antavo and Bloomreach is out of the box.
Jabed Hussain | TrustRadius Reviewer
Jabed Hussain
Loyalty Manager
Read full review
No answers on this topic
Return on Investment
  • Increased engagement with existing loyalty users
  • Brought new users
  • Increased ROI
Jaime Arribas | TrustRadius Reviewer
Jaime Arribas
Senior Marketing Technology Manager
Read full review
No answers on this topic
ScreenShots

Antavo AI Loyalty Cloud Screenshots

Screenshot of Antavo is a pure-play loyalty program technology vendor.Screenshot of Antavo’s no-code Workflows tool has a visual editor, so creating, running, and modifying loyalty campaigns & offers requires neither coding nor help from the IT department.Screenshot of A comprehensive look at a member’s stats, transaction and reward history inside the loyalty platform. Antavo’s Customer Insights helps to answer these questions.Screenshot of Antavo provides a variety of gamification elements and makes it easier for clients to set up their gamified loyalty program.Screenshot of Build and manage a reward catalog in Antavo’s Back-office, to allow users to ffer a range of incentives, including experiential rewards, coupons, vouchers, products or even services.Screenshot of Antavo’s platform offers a built-in editor for Mobile Passes that can be used without a learning curve. The editor is integrated with both Android & iOS platforms.

Eber Screenshots

Screenshot of the workflow to create automated messages based on specific member events or criteria. • Event-based triggers: Activate messages for occasions like birthdays, anniversaries, or periods of inactivity • Send automated messages via Email or SMS • Customise personalized messages from existing templates for different triggers and member segmentsScreenshot of the centralized member data used to manage and execute multi-channel marketing campaigns. • Access and utilize member information without importing or exporting lists • Send communications via Email, SMS, and Direct Messaging • Segment audiences and schedule automated campaigns based on member data and behaviorsScreenshot of the creation of a customisable points-based reward system • Set custom point values and earning rules for various customer actions. • Define flexible redemption options, and set bonus points for specific purchase actions. • Track point balances and history for each customer in real-time • Automate point expiration and bonus point campaigns.Screenshot of the interface to setup rewards for different channels, control availability, and automate personalized offers. • Customizable reward settings: Choose between in-store or online redemption, set quantity limits, create time-limited offers, and include partner outlets • Automated lifecycle rewards: Deploy rule-based personalized incentives for key member milestones (e.g., Welcome, Birthday, Anniversary) • Omnichannel redemption infrastructure: Enable seamless transactions via Eber website Widget, Member Web App, physical POS systems, and e-commerce platformsScreenshot of engaging game-like elements that can be added to a program. • Choose from a variety of games to run in loyalty programs • Set up various challenges such as quizzes, check-ins, and purchase targets • Connect gamification activities directly to points or rewards system