TrustRadius: an HG Insights company

Antavo AI Loyalty Cloud vs. Eber

Save this comparison

Save this comparison

Antavo AI Loyalty Cloud

8 Reviews and Ratings

Eber

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Antavo AI Loyalty Cloud

    Score8.6 out of 10
    		N/AAntavo is an Enterprise Loyalty Cloud, providing technology to manage experience-based, paid, and lifestyle loyalty programs online, in-store, or on mobile. Antavo’s no-code, API-centric platform makes the loyalty program experience customizable so loyalty and marketing teams can run their program internally, without IT help. Antavo helps global clients like BMW, KFC or Kathmandu and global businesses in air travel, pharma and fashion. Antavo…N/A

    Eber

    		N/A
    Small Businesses (1-50 employees)
    		Eber is a Loyalty Marketing Platform that enables businesses to build loyalty programs that connect and retain their customers. Eber provides a suite of ready-to-use solutions for brands to start engaging customers, drive repeat sales, and build a bigger loyalty customer base. It includes more than 50 integrations with either a shopping cart, POS, and payment gateway. Loyalty made simple: For retailers, F&B, hotels or e-commerce For…

    $828

    per year per store or per 5000 contacts

    Pricing
    Antavo AI Loyalty CloudEber
    Editions & Modules
    No answers on this topic
    Lite
    $69
    per month (billed annually)
    Standard
    $299
    per month (billed annually)
    Scale
    $999
    per month (billed annually)
    Enterprise
    $3500
    per month (billed annually)
    Offerings
    Pricing Offerings
    Antavo AI Loyalty CloudEber
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Antavo AI Loyalty CloudEber
    Considered Both Products
    Antavo AI Loyalty Cloud
    No answer on this topic
    Ebertech Sdn Bhd
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    Antavo AI Loyalty CloudEber
    Small Businesses
    Growave
    Score9.7 out of 10
    Growave
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Antavo AI Loyalty CloudEber
    Likelihood to Recommend
    7.5
    (5 ratings)
    -
    (0 ratings)
    Usability
    7.4
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Antavo AI Loyalty CloudEber
    Likelihood to Recommend
    Antavo AI Loyalty Cloud
    If you are looking for a platform to host and run your loyalty program through, Antavo is the best out there. The mechanics and customer journey options available with front end support is unmatched. The options for digital wallet for wallet messaging has allowed for a new channel for customer relationships
    Jabed Hussain
    Loyalty Manager
    Read full review
    Ebertech Sdn Bhd
    No answers on this topic
    Pros
    Antavo AI Loyalty Cloud
    • Antavo is a platform easy to use, accessible even for those with limited technical expertise or little experience.
    • Antavo offers seamless integration with other systems.
    • Antavo has the possibility to create and manage different types of rewards and challenges to engage users.
    • Antavo has the possibility to work across two separate environments - test and production - providing a safe space for experimentation and development without impacting the live system.
    Incentivized
    Verified User
    Read full review
    Ebertech Sdn Bhd
    No answers on this topic
    Cons
    Antavo AI Loyalty Cloud
    • The onboarding process could have been a bit better with some delays and some integrations taking longer than expected
    • Not enough engagement after the initial launch of the loyalty program for a few months (it got better in the end).
    Jaime Arribas
    Senior Marketing Technology Manager
    Read full review
    Ebertech Sdn Bhd
    No answers on this topic
    Usability
    Antavo AI Loyalty Cloud
    Some areas, such as workflow configuration, can be difficult to load. We would love to see more B2B-specific enhancements
    Incentivized
    Verified User
    Read full review
    Ebertech Sdn Bhd
    No answers on this topic
    Support Rating
    Antavo AI Loyalty Cloud
    Customer support is not well organised and you can make many efforts to get the resolution. For email or phone support you have to have the patience to deal with the support team, also if you submit a query the responding time is usually high.
    Incentivized
    Shashank Pathak
    Internet Marketing Analyst
    Read full review
    Ebertech Sdn Bhd
    No answers on this topic
    Alternatives Considered
    Antavo AI Loyalty Cloud
    The integration between Antavo and Bloomreach is out of the box.
    Jabed Hussain
    Loyalty Manager
    Read full review
    Ebertech Sdn Bhd
    No answers on this topic
    Return on Investment
    Antavo AI Loyalty Cloud
    • Loyalty members’ AOV in 2023 was more than twice than AOV of not loyalty members
    • Antavo has positively impacted our overall business objectives by enhancing customer retention over years.
    • Antavo made possible increasing engagement through loyalty challenges and rewards.
    Incentivized
    Verified User
    Read full review
    Ebertech Sdn Bhd
    No answers on this topic
    ScreenShots

    Antavo AI Loyalty Cloud Screenshots

    Screenshot of Antavo is a pure-play loyalty program technology vendor.Screenshot of Antavo’s no-code Workflows tool has a visual editor, so creating, running, and modifying loyalty campaigns & offers requires neither coding nor help from the IT department.Screenshot of A comprehensive look at a member’s stats, transaction and reward history inside the loyalty platform. Antavo’s Customer Insights helps to answer these questions.Screenshot of Antavo provides a variety of gamification elements and makes it easier for clients to set up their gamified loyalty program.Screenshot of Build and manage a reward catalog in Antavo’s Back-office, to allow users to ffer a range of incentives, including experiential rewards, coupons, vouchers, products or even services.Screenshot of Antavo’s platform offers a built-in editor for Mobile Passes that can be used without a learning curve. The editor is integrated with both Android & iOS platforms.

    Eber Screenshots

    Screenshot of the workflow to create automated messages based on specific member events or criteria. • Event-based triggers: Activate messages for occasions like birthdays, anniversaries, or periods of inactivity • Send automated messages via Email or SMS • Customise personalized messages from existing templates for different triggers and member segmentsScreenshot of the centralized member data used to manage and execute multi-channel marketing campaigns. • Access and utilize member information without importing or exporting lists • Send communications via Email, SMS, and Direct Messaging • Segment audiences and schedule automated campaigns based on member data and behaviorsScreenshot of the creation of a customisable points-based reward system • Set custom point values and earning rules for various customer actions. • Define flexible redemption options, and set bonus points for specific purchase actions. • Track point balances and history for each customer in real-time • Automate point expiration and bonus point campaigns.Screenshot of the interface to setup rewards for different channels, control availability, and automate personalized offers. • Customizable reward settings: Choose between in-store or online redemption, set quantity limits, create time-limited offers, and include partner outlets • Automated lifecycle rewards: Deploy rule-based personalized incentives for key member milestones (e.g., Welcome, Birthday, Anniversary) • Omnichannel redemption infrastructure: Enable seamless transactions via Eber website Widget, Member Web App, physical POS systems, and e-commerce platformsScreenshot of engaging game-like elements that can be added to a program. • Choose from a variety of games to run in loyalty programs • Set up various challenges such as quizzes, check-ins, and purchase targets • Connect gamification activities directly to points or rewards system