Antavo AI Loyalty Cloud vs. TapMango

If you are looking for a platform to host and run your loyalty program through, Antavo is the best out there. The mechanics and customer journey options available with front end support is unmatched. The options for digital wallet for wallet messaging has allowed for a new channel for customer relationships

I would undoubtedly recommend this app to any sales company looking to expand their brand while generating, retaining, building loyalty with their customers.

Incentivized

• Antavo is a platform easy to use, accessible even for those with limited technical expertise or little experience.
• Antavo offers seamless integration with other systems.
• Antavo has the possibility to create and manage different types of rewards and challenges to engage users.
• Antavo has the possibility to work across two separate environments - test and production - providing a safe space for experimentation and development without impacting the live system.

Incentivized

• Through the use of TapMango in our business, we have been able to expand our brand reach.
• We have experienced improvements in customer retention and sales generation.
• It generates ease of use for us as a business when it comes to selling.
• It makes it easy for our customers to browse, place and retrieve orders.

Incentivized

• The onboarding process could have been a bit better with some delays and some integrations taking longer than expected
• Not enough engagement after the initial launch of the loyalty program for a few months (it got better in the end).

• Without a doubt, it would be its price that, although it is worth it for all that it offers, can scare away small businesses and start-ups.

Incentivized

Some areas, such as workflow configuration, can be difficult to load. We would love to see more B2B-specific enhancements

Incentivized

Customer support is not well organised and you can make many efforts to get the resolution. For email or phone support you have to have the patience to deal with the support team, also if you submit a query the responding time is usually high.

Incentivized

The integration between Antavo and Bloomreach is out of the box.

TapMango has intuitive and user-friendly tools that simplify our lifestyle as an employer to provide promotions and make sales—allowing us a closer contact with our clients.

Incentivized

• Loyalty members’ AOV in 2023 was more than twice than AOV of not loyalty members
• Antavo has positively impacted our overall business objectives by enhancing customer retention over years.
• Antavo made possible increasing engagement through loyalty challenges and rewards.

Incentivized

• A fast ROI. Including increased sales.

Incentivized