Anthology Encompass vs. Salesforce.org Nonprofit Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Anthology Encompass
Score 6.4 out of 10
N/A
Anthology Encompass, formerly from iModules which is now part of Anthology (the company formed from iModules 2020 merger with Student Labs and Campus Management) is an integrated online communication and engagement solution built to help institutions strengthen relationships, increase engagement, and drive donations. It comprises modules for CMS, email marketing, event management, online donations, and social networking. Core market is educational institutions.N/A
Salesforce.org Nonprofit Cloud
Score 8.3 out of 10
N/A
Salesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former Nonprofit Success Pack (NPSP) combined.
$36
per month per user
Pricing
Anthology EncompassSalesforce.org Nonprofit Cloud
Editions & Modules
No answers on this topic
Sales Cloud - EE
$36
per month per user
Sales + Service Cloud - EE
$48
per month (billed annually) per user
Nonprofit Cloud - EE
$60
per month (billed annually) per user
Nonprofit Cloud - UE
Contact
Offerings
Pricing Offerings
Anthology EncompassSalesforce.org Nonprofit Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Anthology EncompassSalesforce.org Nonprofit Cloud
Top Pros

No answers on this topic

Top Cons
Best Alternatives
Anthology EncompassSalesforce.org Nonprofit Cloud
Small Businesses
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Score 9.3 out of 10
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Score 9.1 out of 10
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OneCause
OneCause
Score 9.3 out of 10
Bloomerang
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Score 9.1 out of 10
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Blackbaud CRM
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Score 7.5 out of 10
Blackbaud CRM
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User Ratings
Anthology EncompassSalesforce.org Nonprofit Cloud
Likelihood to Recommend
6.0
(1 ratings)
8.4
(29 ratings)
Likelihood to Renew
3.0
(1 ratings)
10.0
(1 ratings)
Usability
4.0
(1 ratings)
8.0
(1 ratings)
Availability
7.0
(1 ratings)
-
(0 ratings)
Performance
5.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
9.0
(9 ratings)
In-Person Training
5.0
(1 ratings)
-
(0 ratings)
Online Training
4.0
(1 ratings)
-
(0 ratings)
Implementation Rating
1.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
5.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
Anthology EncompassSalesforce.org Nonprofit Cloud
Likelihood to Recommend
Anthology, Inc
Importing and exporting data is failry easy. Automation for e-mail marketing is severely lacking.
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Salesforce
If you only want to track donations, I'd go with something simpler. If you want to track donations and programs and connections between them, there may be nothing better. If you have no technical abilities and no budget, restricted yourself solely to what it does as described exactly in the manual. If you can't devote about 0.25FTE to the constant maintenance and upgrades, don't go with it.
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Pros
Anthology, Inc
  • It allows us to create fields as needed.
  • Creating an export of data is really easy.
  • Merging of records is fairly simple.
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Salesforce
  • NPSP is designed to help with donor management.
  • There are free add-ons for volunteer management.
  • There is a new Program Management Module to better manage program participation and attendance.
  • Campaigns help organize and report on marketing efforts though we use a third-party solution to send out marketing materials.
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Cons
Anthology, Inc
  • A more inclusive duplicate identification tool would be great.
  • QR tickets for event registrants would be great and move you into this century.
  • Allowing more flexibility with event creation is vital to us at this time.
  • Additional automation would be great. Email event info, then to those not registered, then a reminder to those registered. Now it is entirely manual throughout the entire process.
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Salesforce
  • Learning curve - very powerful, but takes time to learn
  • Batch processing - takes time and advanced skills to reach efficiency for data entry and certain operations which you want to do in batch
  • Mass email is extremely limited - must choose a third party tool which adds complexity and cost to the system
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Likelihood to Renew
Anthology, Inc
It does not have the automation or event tools that we are desperately needing at this time.
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Salesforce
There is really no other tool to compare and especially since Salesforce for Nonprofits is free!!
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Usability
Anthology, Inc
The software is old and complicated. Not very intuitive to learn.
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Salesforce
I think Salesforce has so much functionality that it makes it difficult in terms of overall usability. Once you can figure it out, it's a 10/10, it's just getting there. If you're willing to do the work to figure it out then you're golden. For what it's worth, I don't know if you're going to find something with this level of functionality that's easier to figure out
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Reliability and Availability
Anthology, Inc
It is usually up and running.
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Salesforce
No answers on this topic
Performance
Anthology, Inc
No integration.
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Salesforce
No answers on this topic
Support Rating
Anthology, Inc
I usually get an accurate response to issues. Your service techs are knowledgeable in how the software works and is set up.
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Salesforce
I have never had bad conversations with any support people with Salesforce but we also have not used them very much. I put it a little less because we are struggling to switch to lightning (some of our custom features do not migrate well) and it feels like the help and support for a little organization is not incredibly helpful unless we want to spend a lot of money.
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In-Person Training
Anthology, Inc
N/A I've only attended webinar training, which is great when you are on live, not so much when watching a recording.
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Salesforce
No answers on this topic
Online Training
Anthology, Inc
Most are recorded, so questions that arise are not easy to get answered.
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Salesforce
No answers on this topic
Implementation Rating
Anthology, Inc
Unknown. I wasn't here.
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Salesforce
No answers on this topic
Alternatives Considered
Anthology, Inc
None others to date.
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Salesforce
As a cloud native organization with no previous Microsoft infrastructure, Salesforce was a more logical and effective option for us. The suite of products was also far more comprehensive and required less customization. We were able to adopt a "configure not code" approach to our development of systems to support our mission that lowered the cost of upgrades.
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Return on Investment
Anthology, Inc
  • The cleanup process is very painful due to lack of any automation
  • Identity checkpoint would be great if we could control the fields being matched.
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Salesforce
  • Salesforce has allowed us to easily track donor communications in one area, which I believe has improved our donor communication overall.
  • Salesforce for Nonprofits has made it easier on my org to track and pull donation-related information and has reduced the amount of time we need to do these regular tasks.
Read full review
ScreenShots

Salesforce.org Nonprofit Cloud Screenshots

Screenshot of Case ManagementScreenshot of Contact RecordScreenshot of Home DashboardScreenshot of Management ModuleScreenshot of Marketing Cloud for Nonprofits