Apache Lucene vs. Yext

Apache Lucene is a perfect text search implementation where the heap space usage needs to be kept to its minimal. It also enables search based on various search fields and most importantly the search and index process can happen simultaneously. The only scenario where it might be less appropriate would be when the index size grows too big. We have witnessed few scalable issues where the search would take a while when the index size is too large.

Incentivized

We have multiple branch locations throughout our market area. It's very challenging to manage the web listings for each location, with a large volume of listings across numerous platforms for each of those locations. Yext significantly reduces the workload by allowing me to make a single update and Yext automatically pushes the notifications across the other platforms

Incentivized

• We found Apache Lucene to be extremely performant in querying large amounts of data and retrieving the correct files based on the metadata provided.
• The online community offers great support for the product. Even though it is an open source tool, it is not difficult to find help online for it.
• When we were creating a proof of concept application, we found that the software worked just as well, while being run locally on a resource-limited PC.

Incentivized

• Yext is very, very user-friendly and easy to use.
• Yext provides information within the portal on how you can enhance your listings as well as how you can fix any issues with your listings that may exist.
• Yext's dedicated account managers can help you with any issues that may arise. For example our location pin on Apple Maps was wrong on one of our clinic listings and our Yext account manager reached out directly to Apple support and fixed the issue.

Incentivized

• User interface for setup and maintenance would be helpful.
• Easier cloud/cluster setup.
• Better, centralized documentation.

Incentivized

• Cost. This platform offers a lot of powerful features, but it has an expensive barrier to entry.
• Annual contracts limit flexibility for smaller companies
• The biggest drawback is that you need to keep your subscription active or listings/citation data will revert back to what it was pre-Yext implementation

Incentivized

Yext is pretty easy and straightforward to utilize out of the box. While I work for a digital marketing agency, and this is second nature to me at this point, I do believe the average SMB owner with zero digital marketing experience could be a proficient Yext user within 1 hour or so of usage. It's easy

Incentivized

Have been very impressed with the support we receive from Yext. I always feel I am listened to and if I have any problems or concerns they are quickly addressed. I have multiple ways to obtain support, either technical or strategic support, and they are responsive. I couldn't ask for more.

Incentivized

The search and index performance of [Apache] Lucene is excellent and the quality of results is good, if not better. For implementing it with small scale applications it is a no brainer, Lucene is the best and most cost effective solution. Learning curve is not too steep either.

Incentivized

We initially chose Yext because it provided the greatest control for our multiple listings. Plus, it had access to the most publishers. However, when evaluating Synup we were very impressed. You would not go wrong to choose either!

Incentivized

• Being an open source project we did not have to pay any licensing fees for using Apache Lucene. It has greatly improved our search functionality in our web apps.

Incentivized

• Consistency in business listing management - without Yext, we would surely have more inconsistencies with our business address across the web. This can lead to poor communication to our customers, and potentially lost business if we lose trust as a reputable business.
• Yext saves me hours of legwork to manage numerous web listing platforms individually.

Incentivized